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Community activity

Investment Planning – Required Licenses & Plugins

Hi everyone, What licenses and plugins are required to fully utilize Investment Planning in ServiceNow? Are there any dependencies on PPM/SPM or ITBM we should be aware of?

  • Question
  • Financial Management

Article - Employee Offboarding Report

Hello Community, Recently, I had a chance to implement something that I feel is quite helpful for managers in tracking pending items when a user leaves an organization. Whenever a user is offboarded from an organization or in ServiceNow terminologies...

  • Question

Resolved! Project Budget - Now Experiance

In the new project workspace, is there a way to set budget by cost type? (labor, hardware, software, etc.)The servicenow documentation still refers to the old project budget allocation instead of going into the project workspace-->Financials-->budget...

  • Question

AIと共に働く世界のあり方を定義する「AIエクスペリエンス」

(本稿は、こちらのBlog記事の翻訳です)   「最近、仕事が必要以上に複雑になっている気がする。」こうした疑問に頭を悩ます人々、そして企業・組織が増えているのではないでしょうか？   たったひとつのタスクを完了するために、従業員は何十もの異なるアプリを行き来しています。一方、企業・組織が大切にすべき顧客は、たった数分前に伝えた内容すら覚えていないチャットボットに、何度も同じ説明を繰り返す羽目になっています。そしてAIはどうでしょうか。ほとんどの場合、後から取ってつけたように導入されているのが実...

  • blog

Resolved! How to link a dashboard to a sub-menu in CSM Workspace?

Hi Community, In the CSM Workspace, I have a main menu item named “Dashboard” and added a sub-menu called “Case Volume by Channel” using sys_ux_list_menu_config.list. I’ve already created the dashboard, and I want this sub-menu to open that dashboard...

  • Question

UI Builder Essentials: Modals and Modeless Dialogs

UI Builder Essentials Part 8 Table of Contents What is a Modal Dialog? Types of Modals Creating a Modal Configuring an existing Page Configuring the Modal Dialog Adding Events Linking the Modal to a button What is a ...

  • blog
  • Getting Started : Next Experience
  • Next Experience Release Updates
  • UI Builder : Next Experience
  • UI Framework Next Experience
  • Workspace : Next Experience

How to Configure Playbook on Project Workspace

Hi All, Can we create playbook experience outside of the Agent Workspace ?.  Requirement : I want to create Playbook Experience on project table as Record Generator but don't want to configure it on Agent Workspace. I would like to show it on Project...

  • Question

Playbooks in Project Workspace: Guided Project Execution

Playbooks in Project Workspace   A Playbook is a guided framework that walks project teams through key phases and activities across the project lifecycle. It acts as a structured guide to ensure critical steps are completed, helping maintain governan...

  • Article
  • project workspace

エージェント型ワークフローの MCP と A2A を有効にする。 (FAQ 付き) [更新:Zurich パッチ 4](翻訳)

本稿はこちらの記事の翻訳です。最新の情報は元となる記事をご覧ください。このトピックの一部は機械翻訳で処理されている場合があります。     デジタル AI Agent ワークフォースのためのシームレスな組織間協力を可能にします。A2A を使用してエージェント相互運用性のエコシステムを活用します。MCP を介して ServiceNow AI エージェントに最高の外部ツールを提供し、AI の範囲を拡大し冗長性を回避します。    Zurich パッチ 4 リリースで利用可能 - MCP クライアント...

  • Article

Now LLM - エンタープライズ AI ユースケース向けの生成 LLM(翻訳)

本稿はこちらの記事の翻訳です。最新の情報は元となる記事をご覧ください。このトピックの一部は機械翻訳で処理されている場合があります。     最近発表された Vancouver リリースでは、エンタープライズドメインのユースケース向けの Now LLM、ServiceNow 大規模言語モデルをリリースします。   初期リリースの生成 AI のハイライトには、要求者が関連するナレッジコーパスから回答を得るためのインタラクティブな Q&A 機能、迅速なハンドオフと解決のためのカスタマーサポート/IT ...

  • Article

AI エージェント: Now Create の実装ガイドが利用可能になりました。(翻訳)

本稿はこちらの記事の翻訳です。最新の情報は元となる記事をご覧ください。このトピックの一部は機械翻訳で処理されている場合があります。     組織への AI エージェントの実装を支援するために設計された 5 つの新しいアセットを発表できることを嬉しく思います。これらのガイドは、ServiceNow 製品の実装経験を持つ ServiceNow エキスパートによって作成されています。   AI エージェントスイートの最先端の機能をナビゲートするために、Now Create の実装方法論のステージに沿っ...

  • Article

Generate labor cost plans by individual resources based on Resource Assignments

Effective labour cost planning is crucial for accurate project budgeting and financial forecasting. In the new financials experience, ‘Role’, ‘Employee Type’ and ‘Expense Type’ are available out of the box as the financial planning attributes i.e. la...

  • Article
  • Financial Management
  • Financial Planning
  • labor costs
  • project workspace
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