Customise the cmdb relation dependency view

 When configuration item relationships are viewed in the Dependency View, they appear as shown in the attached image, with different relationship types such as:Depends on :: Used byRuns on :: RunsConnects to :: Connected by, etc.However, all the rela...

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Explain the carrier journey of service Now System Administrator from beginner to expert level.

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Send Email Notification to all approver listed in RITM, when the RITM approved for the specific item

Good Afternoon from PakistanGuys, I need your help, I have a requirement to send the approval email notification to all approvers listed in the RITM, when the approver approve the RITM, with the information of Requested forCan anyone please guide me ...

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Error while executing Reapply Risk Calculators (VIT) job : TypeError: Method "toString"

I am receiving the following error when trying to reapply vulnerability risk calculators.Error while executing Reapply Risk Calculators (VIT) job : TypeError: Method "toString" called on incompatible object (org.mozilla.javascript.NativeObject is not...

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Register for a Certification Exam step By Step

  https://www.webassessor.com/SERVICE_NOW REGISTRY   01. Acess https://www.webassessor.com/SERVICE_NOW 02. Click Create a new Webassessor™ login 03. type your informations 04. Save       EXAM    01. Acess https://www.webassessor.com/SERVICE_NOW 02. T...

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'CMDB Data Foundations: Set the foundation for AI-ready IT operations' training posted on 09/12/2005

Hello, Where can I find the presentation that was discussed during the 'CMDB Data Foundations: Set the foundation for AI-ready IT operations' session posted on 09/12/25 on YT? Thank you in advance.

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Connecting Discovered Application Services Across Service Maps

Hello Community,I have a question regarding Service Mapping. When Discovery creates application services and generates their respective service maps, is there a way to connect one discovered application service to another within a single service map?...

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CSDM, Escalation, and Who Supports It (Dynamic CI groups and separation of responsibilities)

CSDM is by far, simultaneously the most confusing thing and yet the most obvious thing. We are trying to implement it at my University and I have trapped myself in a logic hole and am not sure how to get out. Our plan today is to...(1) Adding the Ser...

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getMyGroups() not working properly.

Hi all, I am using getMyGroups() in my code to get all groups. It is returning one extra group. Why? I know below thing can be achieved by other ways, but I want to use getMyGroups(). My code-var groups = gs.getUser().getMyGroups();var groupIds=JSON....

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Comparing variable references to the department table against a user's department table

I've got a catalogue item where a user can input new different departments into an existing business application:What I'm wanting to add is check if the path to the current Business Owner's department aligns to the proposed Business Owning Business U...

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Configure the header of application center

can anyone please me how to configure the header of application center as i can't see it in taxonomy. It not same as employee center as it's for candidate application. 

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SNPI Story 2 - Configure List and Form Layout

Hello, I'd appreciate to help here. Receiving the error Did you configure eight choice values on the HHD Table's State field? in the lab. I have created all of the choices in the studio and in the dictionary entry state to match the requirments in ST...

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Try the Now Assist AI Agent MCP client with these official MCP servers (w/ links)

AI Agent Fabric shipped MCP client support for Now Assist AI Agents. If you're looking for examples or inspiration, see here for a list of MCP servers you can connect with your AI Agents to look up data and run workflows.   A large list of MCP server...

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