Order Guide for Self Service in Analytics Platform

Can an order guide be added to a Dashboard that allows self-service users to request items? I added an order guide to a dashboard but it opens in a mode to allow editing the guide instead of allowing the user to request an item

• Question

Verification code

I'm trying to connect to Service now university, it asked me to enter the verificaiton code sent to my email.  Normally it works well but this morning I don't receive the code to my email.  I have to complete a course and the instance will expire tod...

• Question

Change Request shows Review state highlighted when creating a new record

Hi Community,I am facing an issue while creating a new Change Request in ServiceNow.When I click New to create a Change Request, the state model checklist at the top of the form highlights the Review stage in green. However, after I submit the record...

• Question

Urgent CAD Preps

Which methods are used to activate application restricted caller access? Choose 2 options.)A. Block all access requests to cross-scope resourcesB. Request the HR Service Delivery or Security Incident Response applicationsC. Activate the Scoped Applic...

• Question

Please help providing the answer of thease question for SPM

I came across the questions below and it seems that some of the answers available online may be incorrect. I studied the topics using ServiceNow documentation, but when I tried to validate my knowledge through these questions, I was not confident abo...

• Question

Meet Data Snapshots: Powering the Next Level of Analytics with Performance Analytics

We’re excited to announce the launch of Data Snapshots in Platform Analytics - a game-changer for deeper, more flexible analysis. This capability removes the traditional two-breakdown limit of PA, enabling you to drill down through multiple breakdow...

• blog

Client controller must contain a JavaScript function, see default value for example

Hi,In the widget i am getting error under Client Controller"Client controller must contain a JavaScript function, see default value for example". . Kindly help.  function($scope, TimeCardPortalService, spUtil, $sanitize, $rootScope, $window, $timeo...

• Question

Can some approve/reject by replying to servicenow without the user record in sys user

• Question

Cloud Account Management - Azure

Hi Community, While creating a new configuration for the Azure cloud provider in ServiceNow, I am unable to select any value in the Cloud Organization field. The lookup shows “No results found.”Could someone please clarify:What data is used to popula...

• Question

MCP: The Protocol Powering Agentic AI

A practical guide for ServiceNow professionals who want to understand what MCP is, why it matters, and how to build with it today By Vyoma Gajjar | Senior Principal AI Architect, CEG Autonomous Implementations CoE  Start here if you have no idea wh...

• Article

OAuth where ServiceNow provides bearer token with custom claims to external API

Hi, I'm wondering if scenario is supported and if it is, how it can be done. I have a ServiceNow instance which calls an external API to retrieve data from an on-premise system. The ServiceNow instance contains information on what the user can access...

• Question

Can you show both recurring cost and cost on approval records. Currently on cost is showing.

We are only using recurring price for some catalog items.  When the approver opens the approval record from Service Operations WorkSpace, Employee Center and by navigating to All>Self-Service>My Approvals ONLY price is showing.  How can I add the rec...

• Question

[GF#9] ServiceNow exams preparations with MeasureUp (CSA, CAD, CIS DF, CIS CSM)

(Not a question).  This is to share with here what I found under this LinkedIn article. ServiceNow and MeasureUp partnershipThanks to the partnership between ServiceNow and MeasureUp, you can access practice tests for the following exams:Certified Sy...

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