ServiceNow Community

How to display dependent catalog Variable based on another Select Box Variables

Hello Community, Many threads went through for making dependent variable based on another variable. Our requirement is 2 Select Box BoxA and BoxB. Both has many values. How can I make BoxB certain values selectable when specific BoxA selected. Client...

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SOW Search Filters not selectable

When doing a search in the SOW, the "Source" under the filters is no longer able to be selected. When trying to select it, it will flash once, and when trying to select it again, it only displays the loading circle but the Source has not been applied...

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Relationship between server and service instance to the business application

We have implemented relationships between business application and servers with service instance, we have used the uses:: used by relationship between business application via service instance with server. Is this right relationship or do we need to ...

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Sending Notification to particular mail address

I have a requirement to create notification which should trigger to particular mail address (not to user/group). I am quite new working with notifications. Can anyone explain how to achieve this?

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I am attempt to install plugin since going to Yokohama but any attempted hang at 1% background

I am attempting to install plugins since going to Yokohama but any hang at 1% background process.Those tried at plugins: big and small and I restarted the Dev box many times.Admin_Center_offline_OTNow_(DEV).storeUsage_Insights_Application_offline_OTN...

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Employee Center: Child Topics not being shown in dropdown, when language is translated

In the employee center, when language is English, the main topics and its child topics are shown as expected.But once language is switched to e.g.: Arabic, (all the topics are translated and available in translated text), only the main topic is shown...

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Script not running in native UI

I have written an onChange client script on server_name variable which is a list collector variable. This script is working in portal, but not in native UIIn native UI even the alert is not coming function onChange(control, oldValue, newValue, isLoad...

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Legal Hold Button

There is research that when HR agent apply legal hold on the HR profile, HR agent need sn_hr_core.profile_writer to add legal hold, but if the HR Agent has this role it gives the edit access to the sensitive fields on the hr profile, so without givin...

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Resolved! sys_properties can't edited

We found that the value of the table setting within the System Property has become uneditable. Upon investigation, we found a Write‑type ACL added by the Build Agent (Trial) application on the System Property table with the following settings:1) The ...

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Respond action not working on Child Incidents in DLP IR Analyst Workspace

Hi ,I configured the Respond action to be available on child incidents in the DLP IR Analyst Workspace. The button is visible, and when I click it, the Accept/Reject response options are displayed correctly.However, after selecting either Accept or R...

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Table of content function removed

With our Australia upgrade the Table of Contents function was removed from the TinyMCE. I've asked about getting it back from our developers and was told that it wasn't an option any more. This is causing some major issues since we have a number of g...

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There was one requirement on case management notifcation of 'case opened'

There was one requirement on case management notification of 'case opened' and if the case record has watchlist members, they should be in CC on the email notification. Please suggest how to achieve this, and I tried creating an email script and addi...

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Resolved! I need to create a custom report of investment budgets for active demands

I need a custom report of investment budgets for active demands. However, I cannot find a way to dot-walk from the sn_invst_pln_invst_budget to the dmn_demand table. The relationship between demand and sn_invst_pln_invst_budget exists, and I have t...

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FSM Implementation Lab Files data isnot available in Instance

Hi, While I was reviewing the Inkling Library book and trying to perform steps, I did encounter an issue:In the Lab:2.1.2 - Validate Foundation data: the lab instruction says to verify data in instance - but I couldn't see any data in Lab Instance - ...

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Properly classifying GitLab's CIs in CSDM

Hello everyone! I was hoping to get some feedback. I'm currently going through by hand and determining our Service Instances here at the University - namely our Application Services. In doing so, I'm also trying to align them appropriately with eithe...

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