ServiceNow Community

Service Portal: Supported design for conditional visibility and mandatory variables inside Variable

Hello Community, We are reviewing a Service Portal catalog design and would like guidance on a recommended and supported approach for handling conditional visibility and mandatory behavior. Current situation:- Catalog items use Variable Sets- Some va...

Question

All community data DELETED - ALL badges, Rising star forum access all gone

I lost access to my ServiceNow Community data after changing companies. I raised a support ticket and was given an email address to request recovery of my community information (badges, Rising Star program access, questions asked/answered, forum acti...

Question

Notification content is not showing up when clicked on bell icon on Service Portal for some persona

Notification content is not showing up when clicked on bell icon on Service Portal for some persona Where exactly to look to resolve it.

Question

How to group by multiple columns li list

Hi all, I want to group by multiple fields in list. In workspace, I'm using list component of default type. In that list want to group records using field1 and field2. How can I achieve this requirement. Please suggest me

Question

CSA Certified

I have just completed my ServiceNow CSA course, been working in ServiceNow CMDB for 5 years.Looking for new opportunities , where I can enhance my skills more in ServiceNow.

Question

How to add a field in hr case cards in landing page of hr agent workspace.

In the hr case table I have a field called notified date, I wanted to show this field in the landing page of Hr agent workspace,hr case cards like SLAs at risk.I want to show the field in red colour if the date is today or past and in green if it's f...

Question

Any Requirements on ServiceNow developer

Hello Teams, I'm searching Job on ServiceNow developer, could you please help me if you know any requirement,If you need any details, further please let me know using email.Thank you

Question
Full-Time

Resolved! Modify CWM apply template procedure

Dear all,I'm using Collaborative Work Management and would like to modify the Apply template functionality; this action just creates the list of saved tasks (of my starting template) but doesn't applies also relationships and some other fields I woul...

Question

Regarding the simultaneous login test for multiple users

I asked about testing methods for handling traffic congestion in the following article:https://www.servicenow.com/community/sysadmin-forum/how-to-conduct-a-traffic-congestion-test/m-p/3531346#M22951However, a good testing method wasn't provided, so I...

Question

Unable to view HR Manager Dashboard

I am trying to access HR Manager Dashboard but it just spins but does not load. I have all the plugins. PA, HR Agent workspace and EC Pro. I have hr admin and sn_hr_core.manager access. Is there anything else that's missing?

Question

Making a field mandatory after it is assigned to a particular team

I need to make fields mandatory after the ticket is assigned to a particular team. Basically the assigned to person needs to fill them.How do I do it, also I want that the mandatory(*) symbol is visible on the fields.I have tried UI policy and Data p...

Question

Clear variable values on realtime

Hi everyone, I am working on a ServiceNow catalog item where I have a multi row variable set named a and inside it a user reference variable u, and I am using a catalog client script onChange to populate a catalog-level variable uvar which works corr...

Question

MultiRow Variable Set

HiI Have a reference field called "A "outside the variable set(in parent catalog item).I have variable set which has reference field called "B".I want to show list of records in reference field of B based on the value selected in A.

Question

GrayOut\disable Declarative action

I have a declarative action that triggers an API, and I want to prevent duplicate clicks. Is there a way to disable or grey out the declarative action button?

Question

IF no user id entry found on reference variable we need to show message

Hi Team, We currently have two variables in the form:Select User – a reference variable pointing to the User tableUser ID – a single-line text variableThe expected behavior is as follows:When the user information entered in Select User is not found,...

Question