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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Stirring Things Up: September's Community Cafe Welcome to the September Community Cafe! We may be a little late pouring this month... Read More Posted by jordancbaron CreatorCon is Coming to World Forum Chicago! Hey, ServiceNow Community! Clear your calendar for September 18, 2025. You won’t wa... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by jordancbaron Register for TechNow, Live Code, and More: July’s Community Cafe For over a year, the C... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More Posted by jordancbaron Missed Knowledge and CreatorCon 2025? Here’s How to Catch Up Missed Knowledge and C... Read More Posted by ServiceNow From bold ideas to bold transformation: a Knowledge 2025 customer success recap Keep the Knowledge 202... Read More Posted by Earl Duque Yokohama Content Archive Your Yokohama release is here! The Developer Advocate content is being done differe... Read More Posted by Kristy Merriam Playbook Localization in Yokohama: Making Global Workflows Effortless Playbook Localization ... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Selva Arun Specialist Knowledge Article: Supplemental Guide to Nutanix Acropolis Discovery in ServiceNow Overview This knowledg... Read More Selva Arun Specialist ServiceNow SQL Server Discovery Troubleshooting: The Hidden TCP Port Issue!! Summary: This knowledg... Read More Selva Arun Specialist Can we apply CMDB DATA Manager policies on the Non CMDB CI table? Hi Community, I have a... Read More Rampriya-S Specialist Auto-Label Blocked Stories in Agile Visual Task Board (VTB) Hi everyone, When work... Read More Selva Arun Specialist Understanding WAP and WLC Discovery in ServiceNow: A Real-World Investigation When 500 Access Points... Read More Selva Arun Specialist Manual Certificate CI Creation in ServiceNow!! Manual Certificate Configuration Item Creation in ServiceNow A Complete Guide for S... Read More Rampriya-S Specialist Zurich Release: New Products, Smarter Building Zurich Release: New Products, Smarter Building Thought Yokohama was the grand final... Read More Tosin D Specialist The Countdown is on! Less than 2weeks to the Nigeria ServiceNow Developer Meetup (Lagos & Online) Zurich Release: New Products, Smarter Building Thought Yokohama was the grand final... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Louisiana SNUG & Pre-SNUG Workshop Hosted by tarasringar 17 Sep, 2025 07:30 AM PDT Event Details Online Live on ServiceNow: What’s new in the Zurich release for Field Service Management (FSM) Hosted by Lolita Honkpo 17 Sep, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: What’s new in the Zurich release for Field Service Management (FSM) Hosted by Lolita Honkpo 17 Sep, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: Get Started with Security Operations Applications Hosted by Lolita Honkpo 17 Sep, 2025 08:00 AM PDT Event Details Online Register Now! Introducing In-Person Symposium ServiceNow Nexus 2025 for SPM, EA & CWM Hosted by Vinitha Chukkala 17 Sep–18 Sep, 2025 08:00 AM PDT Event Details Online Register Now! Introducing In-Person Symposium ServiceNow Nexus 2025 for SPM, EA & CWM Hosted by Vinitha Chukkala 17 Sep–18 Sep, 2025 08:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

CSM Workspace URL to include Case Number

Hello Folks I was checking to see if there was an option to configure CSM workspace URL for a record to open via the case number and not sys_id.Earlier in non workspace env , the URL could have been altered via sysparm to include number.Is there a si...

  • Question

How to Control Record Access

Hi All,Kindly let me know how can I fix this issue.we have Total 17 Lakhs records in Incident table. Direct Incident assignees: 1  see&access Incidents where they are directly assigned to Incident .2. Get access to incidents where complex checkbox =f...

  • Question

CSA Voucher Usage with Personal PDI & Certificate Access

Hi Community,I recently completed the ServiceNow On-Demand course through my company’s partner portal and received a CSA exam voucher. At the same time, I also have my own personal PDI for practice.My questions are:Can I use the company-provided CSA ...

  • Question

Resolved! CMDB and data Governance

Is there anybody out there that can help me? I am looking for a general overview on the governance of configuration data within the CMDB and how this applies to anything that is built. Any assistance would be greatly appreciated. Thanks in advance.

  • Question

Parsing through an mrvs

I am working on a workflow script to take a Multi-Row Variable Set from a catalog item.  Create an array to get the data so that I can transfer the display name of the field POAM to a CHG.  Everything is working great for creating the CHG from the ca...

  • Question

List type field is accepting only single value

Hi all, i have created one list type field on change form, and reference table is change only. In search i can see all change numbers and can select multiple change numbers, but after saving the form only one change numbers is stored in that field. I...

  • Question

Adding "Watch List" to Standard Ticket Configuration

Hi all, On the "Standard Ticket Header" widget on the Employee Center, you can configure the fields which are visible, using Standard Ticket > Standard Ticket Configuration. What I am after, is adding the Watch List. This is also shown in the Docs ex...

  • Question

Approval in flow with script

Is there anyway to script who the approvers are in Flow ask for approval like you could in workflow? I don't see anywhere in ask for approval where I can set the approvers based on a script. I need to setup the approval in our agile module based on t...

  • Question

ServiceNow AI Agent Trigger Issue

I'm working on a use case where I want to trigger an AI Agent use case when an incident is created in ServiceNow. I’ve configured the trigger correctly — the use case is active, the condition is properly set, and the assigned roles are in place — but...

  • Question

I am trying to present few questionnaires when a category is selected.

 I am trying to create a record producer with a few questions. One of the questions involves selecting a category (I’ve already created a category list in the table), and I’m using a lookup to display it on the form. Based on the selected category, I...

  • Question
  • Service Catalog

Now Platform future deprecation and roadmap

We are moving to a much faster upgrade cadence at my company. I cant find any information about the platform "roadmap" as that's an entirely polluted search term.The only information I can find on deprecating or removal of features is in the release ...

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