Unable to display content CSM workspace

[Gianluca7]

Hi,

as displayed in the attachment, I have this error for my CSM/FSM workspace home page after Australia upgrade.

How can I fix it?

[Tanushree Maiti]

Hi @Gianluca7 

Can you  Repair Customer Service plugin (com.sn_customerservice) and check post clearning instance cache using cache.do in the navigator.

[Gianluca7]

What do you mean with Repair com.sn_customerservice?

[Tanushree Maiti]

Hi @Gianluca7 

Hit this link.

https://<your_instance_name>.service-now.com/now/app-manager/home/plugin/id/com.sn_customerservice/details  

 Check under Quick Action ->Repair Is showing at right side.