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What`s New Popular Posts More The latest in Community Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More Posted by ServiceNow Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Posted by ryanyong From Development to Production: Ask ServiceNow's AI Experts Anything Hey everyone, I'm Ryan... Read More Posted by ServiceNow Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by laurentapia The #BuildMoreWithBuildAgent Challenge: Meet the Outstanding Apps The #BuildMoreWithBuil... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights George_1 Specialist How to Disable Virtual Agent for a Specific Service Portal I have Virtual Agent e... Read More George_1 Specialist Virtual Agent Routing to Different Queues Based on Portal To route Virtual Agent... Read More Prasanna_Patil Specialist Content migration approach Hi All, We want to migrate contents from client intranet to newly built servicenow ... Read More George_1 Specialist Virtual Agent routing to different live agent queues based on portal I have virtual agent e... Read More Tejas Adhalrao Specialist Enhancing the ServiceNow My Approvals Widget -Implementation & Code Hi Community, In one o... Read More Tejas Adhalrao Specialist How to set Dynamic Default Value for Month Interactive Filter in ServiceNow Dashboard I have a ServiceNow da... Read More Its_Azar Specialist ServiceNow Australia: Read-Only Fields Got way Better. One small but useful change in the ServiceNow Australi... Read More Its_Azar Specialist Integrating via Windows Credentials Hi All For an integration we are supposed to use an windows credentail to connect t... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events In person Office Hours Live with Frances Frei — Asking Great Questions w/ Debbie Millman (APAC) Hosted by jasminecole 21 Aug, 2026 03:00 AM PDT Event Details In person Office Hours Live with Frances Frei — Asking Great Questions — w/ Debbie Millman (AMS) Hosted by jasminecole 21 Aug, 2026 09:00 AM PDT Event Details In person ServiceNow AI Summit - Atlanta Hosted by HollyHorton 24 Aug–25 Aug, 2026 05:00 AM PDT Event Details Online Atlanta Learning Lab: Zero Asset Blind Spots: Total Asset Visibility with AI Hosted by Robin22 24 Aug, 2026 05:00 AM PDT Event Details Online We’re back in Atlanta! ServiceNow AI Summit | August 25, 2026 Hosted by tracyo_brien 24 Aug, 2026 05:30 AM PDT Event Details Online Atlanta Learning Lab: Zero Asset Blind Spots: Total Asset Visibility with AI Hosted by Robin22 24 Aug, 2026 06:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

FSM reservations and capacity management

Hi I am working with a client who needs to specify capacity reservations for their field agents in order to reserve an amount of time of their schedules for specific task types on specific days of the week. I have only been able to make general rules...

  • Question

Smarter Filtering and Smoother Scrolling in Smart Assessment — Here's What's New

If you've been using Smart Assessment to respond to assessments, you've probably run into two friction points: a filter that only ever showed "Unanswered questions," and large sections that required manual paging to get through. We've addressed both,...

  • Article
  • Filtering
  • Infinite Scroll
  • Skipped Questions
  • Smart Assessment

FSM DISPATCHER WORKSPACE Question/ All day events / TIme zones ?

Hi everyone,I'm working on a story for Dispatcher Workspace (FSM) and was wondering if anyone has run into this before or knows where this behavior is controlled.Currently, when creating an event and toggling All Day ON, the Start Date and End Date f...

  • Question

Need to add a hand icon on the Work Order task Panel

Here is the requirement  - Allow Dispatchers to Claim Work Order TasksProvide dispatchers with the ability to visually claim a Work Order Task within Dispatcher Workspace.Dispatchers shall be able to claim an unclaimed Work Order Task.The system shal...

  • Question

Resolved! FSM/RETAIL - Using Case Tasks instead

I have been designing solutions for retail operations, national stores and the like, using Retail and FSM to handle their facilities issues (HVAC, paving, plumbing, etc). So far the standard design has been:Custom Case -> Work Order -> Work Order Tas...

  • Question

Starting my path in Service now!

Hello Service now community! I recently decided to start my path as Admin in Service now (recommended by the test in the carrer journeys) looking for an improvement in my professional career. I already finished the Welcome to Service now micro-certif...

  • Question

ServiceNow University Completion Tracker

This is feedback / suggestions for the ServiceNow University page and navigation. I think the vast amount of content available becomes overwhelming with many badges, certs, paths sometimes sharing a lot of the same pre-requisites. I'm looking for a c...

  • Question

'Implement' UI Action not showing on SOW

I am having issues showing the Implement button on SOW.I can see the Workspace Form Menu, but none of the Workspace Form Buttons are showing  

  • Question

MCP Server Console FAQ

What is MCP Server Console? MCP Server Console is ServiceNow's purpose-built control plane for publishing and governing AI agent connections. It lets administrators package ServiceNow capabilities — including Now Assist Skills, Knowledge Graph, Sub...

  • Article

Last 12 Months filter

I'm running into an issue where my dashboard is showing a bar chart with 12 months of data but is actually showing 13 months. Today is 8/20. So it's showing some data for August of 2025 and some data for August of 2026.  I'd like it to only show the ...

  • Question
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