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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by Kristy Merriam Shape What Comes Next: Take Our 2025 Community Survey! You’ve built this Community into something incredible.... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Ramya V Specialist Creating Tasks from Calendar Interactions in FSM Dispatcher Workspace This article explains ... Read More Its_Azar Specialist Just-In-Time (JIT) Role Provisioning in ServiceNow — A Smarter Alternative to Permanent Access This article explains ... Read More prerna_sh Specialist Smart Lead Routing Assistant: Built with ServiceNow Build Agent || #BuildWithBuildAgent Challenge This article explains ... Read More mayankkumar Specialist "SkillMatrix AI" - Built with ServiceNow Build Agent #BuildWithBuildAgent Challenge As part of the #BuildW... Read More Its_Azar Specialist How I Built a Fully functional Custom application Using ServiceNow Build Agent in Just 6 Prompts As part of the #BuildW... Read More Anil Nemmikanti Specialist Record is being aborted on update but there is no abort BR on the same table. How it is possible? As part of the #BuildW... Read More shreedevin Specialist Building “Simply Thriftify” with Build Agent . My Journey in the #BuildWithBuildAgent Challenge As part of the #BuildW... Read More Its_Azar Specialist Top 10 ServiceNow Tables Every Developer Should Know 1. sys_user – The Users Table This table stores all us... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: [EMEA] Software Asset Management Office Hours Hosted by Lolita Honkpo 2 Dec, 2025 12:00 AM PST Event Details Online Live on ServiceNow: Empowering Your Success with AI-Enabled Regulatory Change Management Hosted by Lolita Honkpo 2 Dec, 2025 08:00 AM PST Event Details Online Live on ServiceNow: Get Started with Security Operations Applications Hosted by Lolita Honkpo 2 Dec, 2025 08:00 AM PST Event Details Online December Speed Networking! (EMEA-friendly time) Hosted by Anisa Chaudry 2 Dec, 2025 08:00 AM PST Event Details Online Live on ServiceNow: Platform Academy Hosted by Lolita Honkpo 2 Dec, 2025 10:00 AM PST Event Details Online Live on ServiceNow: ServiceNow Impact Office Hours Hosted by Lolita Honkpo 2 Dec, 2025 10:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Text field on clicking "No" for a articles.

When the user clicks “No”, a text field should appears dynamically. Make it mandatory before the feedback can be submitted.Do we have any out of the box functionality for this? If not, what are some ways that we can achieve this?  

  • Question

Portal List Data Widget

Portal List Data Widget - Instance Options    {    "category": "Incident",        "ID": "issues",    "table": "sn_customerservice_issues",    "view": "portal_issues",    "card_view_primary_column": "number",    "card_view_secondary_column": "short_de...

  • Question

Restricting the access of password to specific users

We have an requirement to store the password in custom table field (A), 1.The password needs to be editable and viewable only to specific users.2.Whenever the users try to view or edit the password field (A), the moment they click on the field or tog...

  • Question

CI is not binding to alert?

I have created an application service randomly and trying to use ci binding type i.e. CI field matching and given CI type as Application and you can see below the application I have created and images of event rule definition. When I created an event...

  • Question

Resolved! How to hide the catalog item from portal?

There are two catalog items with the same category added to an Order Guide. Technically, if these catalog items are part of an Order Guide, they will still appear unnecessarily on the Service Portal because they belong to that category.How can I hide...

  • Question

Auto update impact based on affected ci

Hello All,I want to update the impact of the incident but below are the conditions.whenever a incident is created affected ci related list is updated and the affected ci's environment is production & there is a field called business criticality is de...

  • Question

Service Instances vs Dynamic CI Groups

In the past we have created FKA business services (cmdb_ci_service) and added dynamic CI groups to them to take advantage of the auto-removal of stale infrastructure. There isn't necessarily any specific pattern we can use to have a completely automa...

  • Question

Resolved! Access denied to messages on Community

Hi there,When I try to see the pending messages in this Community, I get an "Access Denied" message as shown in this screenshot. Has anyone else experienced this? Is there a workaround or solution?Thank you in advance,Lucas Vieites

  • Question

TMF - 673/674/675 namespace in ServiceNow APIs. Availability Check

HI & Good Morning All, I am unable to get the name space names for the following API's. Can anyone help me with that? TMF - 666 TMF - 673/674/675 is the geographical site TMF - 632 Party management (Contacts) TMF - 666 customer & Accounts I am trying...

  • Question

Glideajax method is not working

HI Community, I have a requirement, in a catalog item we have variables like name, type, target and table. when user fill the details and while submit the form , in sla definition table if we have records with same name, type , table and target then ...

  • Question

UI Action Needed to Transform Staging Records to Target Table

I am trying to build a UI Action that will automatically transform selected records from my custom staging (import set) table into the target em_event table using a specific Transform Map(already created and works manually). The requirement is that u...

  • Question

Using fix script same table we need to copy from one field to other field

Using fix script same table we need to copy from one field to other field i tried with below code but it's not working let me know my mistake var ga=new GlideRecord('sn_compliance_policy_exception'); ga.addEncodedQuery('policy=87420b0bc3ef71103cbbfb1...

  • Question
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