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What`s New Popular Posts More The latest in Community Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More Posted by ServiceNow Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Posted by ryanyong From Development to Production: Ask ServiceNow's AI Experts Anything Hey everyone, I'm Ryan... Read More Posted by ServiceNow Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by laurentapia The #BuildMoreWithBuildAgent Challenge: Meet the Outstanding Apps The #BuildMoreWithBuil... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights George_1 Specialist How to Disable Virtual Agent for a Specific Service Portal I have Virtual Agent e... Read More George_1 Specialist Virtual Agent Routing to Different Queues Based on Portal To route Virtual Agent... Read More Prasanna_Patil Specialist Content migration approach Hi All, We want to migrate contents from client intranet to newly built servicenow ... Read More George_1 Specialist Virtual Agent routing to different live agent queues based on portal I have virtual agent e... Read More Tejas Adhalrao Specialist Enhancing the ServiceNow My Approvals Widget -Implementation & Code Hi Community, In one o... Read More Tejas Adhalrao Specialist How to set Dynamic Default Value for Month Interactive Filter in ServiceNow Dashboard I have a ServiceNow da... Read More Its_Azar Specialist ServiceNow Australia: Read-Only Fields Got way Better. One small but useful change in the ServiceNow Australi... Read More Its_Azar Specialist Integrating via Windows Credentials Hi All For an integration we are supposed to use an windows credentail to connect t... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events In person Live Webinar: The reason your AI CX strategy is failing (and how to fix it) Hosted by ellensalemme 20 Aug–16 Sep, 2026 08:00 AM PDT Event Details In person ServiceNow Exchange: Platform Academy - Building Dynamic Playbooks Hosted by ServiceNow 20 Aug, 2026 09:00 AM PDT Event Details In person The Human Side of AI Adoption with Kelly Paulette Hosted by jasminecole 20 Aug, 2026 10:00 AM PDT Event Details Online Real-Time Data Intelligence for Mission-Critical Workflows Hosted by Anubhav P 20 Aug, 2026 10:00 AM PDT Event Details In person Federal Tech Talk: Real-Time Data Intelligence for Mission-Critical Workflows Hosted by WhitleyT 20 Aug, 2026 10:00 AM PDT Event Details In person Federal Tech Talk: Real-Time Data Intelligence for Mission-Critical Workflows Hosted by WhitleyT 20 Aug, 2026 10:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Link between SLA Definition and Service Commitment of type SLA

Hello, I have an SLA defined:When the Service commitment attribute is unchecked, set to false, then start conditions works.When I set it to true, suddenly it stops working.In the service offering that is selected on an incident I have it set up as a ...

  • Question

In RITM view , field is not mandatory

Hi Community, in catalog view a variable is mandatory but in RITM view , that variable is not showing as mandatory star mark . how to make mandatory in requested item view . Can anyone please help on this .@Ankur Bawiskar .    

  • Question

Hide quick link from end user

Hi ,I have configured a quick link and it should be hidden from end user who has only the role snc_internal. But its getting hidden for itil user also  

  • Question

Restrict IT tickets from Tasks on EC Pro

We have created a dedicated Employee Center Pro portal for the HR team, while IT users access a separate portal. Our requirement is to ensure that IT-related tasks, such as RITM approvals, do not appear in My Tasks and that only HR-specific to-dos (f...

  • Question

PDI 502エラー

PDIが502エラーになったインスタンス：https://dev388615.service-now.com/管理画面でRefreshしても特に変化なし 

  • Question

How to add a field to Service Operations Workspace (SOW) Activity Log

Adding a Custom Field to the Service Operations Workspace (SOW) Activity LogYes, this is possible. I successfully added a custom field to the form(s) in Service Operations Workspace (SOW) and configured it to appear in the Activity log.Note: Before t...

  • Question
  • Service Operations Workspace

Build On-Time Numerator

In the standard Performance Analytics Indicator Source does not support comparing Actual End Date against Planned End Date directly. The condition builder only allows comparison against a fixed date value. But I need field value.The exact issue is wi...

  • Question

SNOW and Digital Twins

Hi, How can we use SNOW as an operational platform around a Digital Twin

  • Question

Is there a possibility to print Gantt Chart from the Project Workspace?

Hello Team, Below is the screenshot of the New Project Workspace, I don't find any option to export/Print the Gantt Chart.   Old Planning Console: In this we have an option to Print the Gantt Chart.   Do we have any other option to get an export/ p...

  • Question

Files missing on SerivceNow Platform Implementation training

All, On ServiceNow Platform Inmplementation training, we have to import some files for exercices.But, I don't have below files : CD - Initial DataImport.xls CMDB DataImport.xls HHD.xlsx Can you assist/help me to find/to have these files in order to p...

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