ServiceNow Community

Where to find this to disable OOB approval comments?

Approval is triggered from the OOB 'Ask for Approval' flow designer action but not sure where. We suspect its coming from a script include? still unsure nevertheless. image below for more info, (group name and user name redacted for privacy hence the...

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Can we create variable type

Can we create variable type in native view?

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Workspace and Requires role in UI actions

Hi All, How Workspace and require roles works in UI Actions, can any one share with real time use cases.

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Dynamic tasks in a Playbook under CSM/FSM Configurable workspace

Displaying dynamic tasks in a Playbook's visual representation when those tasks will be generated as a loop in playbook itself. Provided agent has to provide no. of dynamic tasks(integer value) to be generated. Zurich version. Community folks, Any g...

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under CMDB 360 In CMDB Multi‑Source Data, seeing attribute column headers as Col 0, Col 1, Col 2

under CMDB 360 In CMDB Multi‑Source Data, seeing attribute column headers as Col 0, Col 1, Col 2… instead of real field names. How to get the attribute names ?

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How intergate servicnow with entra id using graph API

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Automated Lifecycle Management: Multi-App & Plugin Batch Updates

Automated Lifecycle Management: Multi-App and Plugin Batch UpdatesThe ChallengeManaging updates for dozens of ServiceNow Store Applications and Plugins is traditionally a manual, time-consuming process. Administrators usually have to navigate to the ...

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Unable to delete reconciliation rules from CI Class Manager

A user with appropriate roles such as admin/cmdb_admin is unable to delete reconciliation rules from CI Class Manager. When attempting to delete a rule, the system displays a success message, but the rule appears again afterward.I verified that the r...

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Customize message omit for attachment size exceed the property

In ServiceNow there is a property called "glide.email.outbound.max_total_attachment_size_bytes" which controls the maximum size of the attachments sent to user emails. Some users reported that the message it's self is not clear enough so they are ask...

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Ui actions in workspace

Morning,On a Request for Change record in project workspace, it appears we can only have 3 ui action buttons showing at any given time. We would like to show up to five so that users have clear visibility of their options, but at the minute they are ...

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Application Navigator Links from Mobile - How to disable?

When users click on a link from a KB that links to the base system, it allows access to the base system application Navigator. Has anyone found a way to outright stop the link from working that points to base system link?

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Weighting when searching for knowledge articles

How is the weighting of the fields within an article and the search location weighted when searching for knowledge articles in ServiceNow?

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ServiceNow Cleanup

I’m looking for ServiceNow‑recommended best practices for identifying and cleaning up obsolete Business Rules, Scheduled Jobs, and Flows.Not just only specific overall ServiceNow Cleanup

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Resolved! PDI instance stuck offline – cannot activate (dev294970)

Hi everyone,My Personal Developer Instance (dev294970) is currently showing as Offline, and I’m unable to bring it back online.Here are the details:Version: ZurichTried clicking Refresh multiple timesTried accessing the instance URL directlyStatus re...

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Custom bar chat in Dashboard level

Hello Everyone, I have one Dashboard and having the reports type is column .i have one construction table in the one filed -CSP field having the options FL Validation, S-Failed, S-Success,C-Failed, C-Success, D-failed, D-Successbar char also like bel...

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