We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Welcome to the ServiceNow Community You're ready to learn, share, and connect with others. And you're not alone.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
991415members
2963899posts
Three days can change everything. Join us at Knowledge 2026 and put AI to work for you. Register now
The ServiceNow MVP Class of 2026 Introducing the 2026 ServiceNow MVPs The 2026 class is our largest yet. Ready to meet this year’s ServiceNow MVPs? Click below to watch each member of the program introduce themselves, and keep an eye out for their content within the Community! Meet the MVPs! What`s New Popular Posts More The latest in Community Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Why ServiceNow's Government Forum 2026 Should Be on Your Calendar If you work in governm... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Juhi Poddar Specialist Juhi Poddar MVP 2026: My Community Power The ServiceNow Community has been an integral part of my professional journey. What... Read More Its_Azar Specialist Stop Blaming Performance — Start Fixing Your Business Rules Let’s talk about somet... Read More Its_Azar Specialist now assist greyed out Im not able to interact with now assist, its greyed out    Read More Its_Azar Specialist Virtual agent chat to display agent topics Hi all, i have created an aagent in agent studio, and i want to use that in virtual... Read More Prasanna_Patil Specialist How to capture encrpted data on incident for non itil user Hello Team, We have bu... Read More prerna_sh Specialist Virtual Agent Custom Topic Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Introducing ServiceNow Semantic Search (MVP) — Looking for Community Feedback from experts here. Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Understanding Field Styling in ServiceNow: Forms vs Lists Field styling in Servi... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: What's New in the Q4 Store Release for ITOM AIOps (APAC) Hosted by ServiceNow 4 Mar, 2026 06:00 PM PST Event Details Online ServiceNow Government Forum 2026 (formerly Federal Forum) Hosted by HollyHorton 5 Mar, 2026 05:00 AM PST Event Details Online ServiceNow Government Forum 2026 (formerly Federal Forum) Hosted by Alicia Puccio 5 Mar, 2026 05:00 AM PST Event Details Online Turn Curiosity Into Capability | ServiceNow AI Summit Calgary | March 4-5 Hosted by Brandie 5 Mar, 2026 07:00 AM PST Event Details Online Join us in Calgary at the ServiceNow AI Summit | March 4-5, 2026 Hosted by Brandie 5 Mar, 2026 07:30 AM PST Event Details Online We're Back in Calgary! ServiceNow AI Summit | March 4-5, 2026 Hosted by Brandie 5 Mar, 2026 07:30 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Resolved! Hiding Section/Line separators.

I have a Line Separator Annotation that I want to hide until a certain state.  Is there a way to hide them?

  • Question

How to bulk import software images (icon/logo) in Software model?

Use case: When we bulk import multiple software models into ServiceNow SAM Pro module, we might end up a case where we need to bulk respective software product logo/icon images too. But, through oob excel import we can't import the images. So, how do...

  • Article
  • Service Catalog

Managing Companies and Vendors in ServiceNow

We realized our company table needs to be sanitized and I would like your help in doing so. We want to know how other customers handles companies and vendors. Issue: We have instances where a company can be both a company and a vendor and where a com...

  • Question

Update ER Case when attachment added to related corrective action

A pain point for our ER Agents is that there is not an easy way to know if corrective action records associated to an ER case has an attachment added.  An idea I had was to write a business rule on the corrective action table that posts a work note t...

  • Question

Importing Active Directory Distribution Groups via LDAP Feed

We use an LDAP Import to bring in groups from Active Directory into the sys_user_group table in ServiceNow.  The filter on the OU Definition start with "(&(objectClass=group)(|(sAMAccountName=..." followed by a lengthy list of group names.  This is w...

  • Question

Hacktoberfest 2025 Review: Purpose Scales

  We kicked off this year’s Hacktoberfest with one goal: build with intention, contribute with impact. The results tell the story: thoughtful work, higher engagement, and genuine community spirit across the board. Hacktoberfest 2025 showed that when...

  • blog

Parent/Child Relationship

Hello, We have a custom app which has parent/child tables.  We have created related list on parent to generate task and reference on task to parent.   However now they want the same list on the child table task.   I have tried to setup the relationsh...

  • Question

What Is Financial Services Operations (FSO)?

This article is your starting point for Financial Services Operations (FSO). It gives a quick overview of what FSO is, what it’s used for, and how it supports service operations across banking, insurance, and wealth. From here, you can jump into foun...

  • blog

We Automated the Most Boring Part of Backlog Creation (And You Can Too)

You know what nobody became a developer for? Manually copying requirements from a doc into Agile 2.0 stories, one field at a time, for an hour straight. And yet here we all are, doing exactly that every time a new requirements doc or gap analysis lan...

  • blog
  • API
  • Automation
  • Generative AI

A couple questions about CWM

Is there an ability to add a colored dot/tag like in VTB to a card? If not what would be an alternative?When viewing the kanban board what is the alternative to the VTB being able to click on a user's name at the top to automatically filter by what's...

  • Question

Lock In Your Spot at Knowledge and CreatorCon 2026!

    Hey there, ServiceNow Community! Knowledge and CreatorCon 2026 are coming to Las Vegas this May. It is the place to be if you are a developer or practitioner on the ServiceNow AI Platform looking to upskill, network, and get hands-on with brand ...

  • blog

ITSM & SPM Together (one Workspace or Dashboard)

Dear allI'm CIO and and a 40 people in my group. the people has ITSM and/or SPM module.Actual i used the Porfolio Planning WorkSpace and Service Operation Workspace to following the activities.Montly i have the meeting with different groups , for exa...

  • Question
  • Service Portfolio Management

Resolved! OOTB dashboard list

Need OOTB dashboard list for ITSM, SPM and ast_contract records

  • Question
View More
Announcements

Registration for Knowledge 2026 is now open. Secure your spot today.

Register Now