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Developer Passport Brazil is Here! Pack your bags! We're headed for the Brazil release. Join us today through Friday as we embark on a week of demos and Q&A with ServiceNow Product Experts, prepping you for upcoming Brazil features! Watch now! What`s New Popular Posts More The latest in Community Posted by jordancbaron Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Posted by jordancbaron Heading to World Forum New York? Let's Make It a Two-Day Thing. Heading to World Forum... Read More Posted by Travis Toulson Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Posted by laurenmcman Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Posted by ServiceNow ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for You ServiceNow Otto Has Ar... Read More Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More Posted by ServiceNow Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Posted by ryanyong From Development to Production: Ask ServiceNow's AI Experts Anything Hey everyone, I'm Ryan... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Prasanna_Patil Specialist Workday to servicenow integration requirements gathering Hey All, We are building a new portal and performing w... Read More George_1 Specialist Agent Chat Window Disappears in Service Operations Workspace After Accepting Live Chat Request Hey All, We are building a new portal and performing w... Read More Tejas Adhalrao Specialist Questions Regarding Import Set Transform Map Execution and Easy Import Validation Hi Community, I have t... Read More Tejas Adhalrao Specialist Transform Map execution Question 1:If data comes from an API and is inserted/updated in a staging (Import Set) table, when will ... Read More George_1 Specialist Agent Availability Timeout and Message Read Receipts Agent Availability Timeout Is it possible to increase ... Read More Prasanna_Patil Specialist Beyond the dumps:Building true servicenow expertise for project success While passing certific... Read More Prasanna_Patil Specialist Efforts required along with the task details for Integration Hello All, We are buil... Read More George_1 Specialist How to Disable Virtual Agent for a Specific Service Portal I have Virtual Agent e... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events In person Register for the Hawaii Security Operations Workshop on September 15! Hosted by WhitleyT 15 Sep, 2026 11:30 AM PDT Event Details Online U.S. Department of Commerce Special Interest Group (SIG) Hosted by Mayleen Fitzcha 16 Sep, 2026 06:00 AM PDT Event Details Online ServiceNow Exchange: Autonomous IT Academy - Activate AI Skills and Agents for Incident Management Hosted by ServiceNow 16 Sep, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Activate AI Skills and Agents for ​ Incident Management ​Webinar Hosted by LexaFu 16 Sep, 2026 08:00 AM PDT Event Details In person ServiceNow Exchange: Platform Analytics Academy - What's New in the Brazil release – Part 2 Hosted by ServiceNow 16 Sep, 2026 09:00 AM PDT Event Details Online Office Hours: Unified Security Exposure Management (USEM) - Migration and Adoption Hosted by Sarah Wood 17 Sep, 2026 05:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Outbound REST Message socket timeout on external HTTPS web endpoint

Hello ServiceNow Community, We are configuring an outbound REST Message inside ServiceNow Integration Hub to send JSON payloads to an external intake endpoint (hdclaims.co.uk). Issue Description:When executing the outbound HTTP POST request via a MID...

  • Question

show/Hide field with annotation text

I have a field which has help text added via annotation and when I hide field via UI policy/client script Annotation text remains the same.  Can someone help me with how to hide/show annotations on the form based on some condition?

  • Question

Microsoft Intune integration issue with servicenow

Hi Connections, We are experiencing microsoft intune issue with servicenow.... On production Instance as data is getting load from intune in Mobile device handling table, I reviewed 'SG-Intune Devices' data source,  which RUNS daily but it did not su...

  • Question

IRM policy exception

Hi Everyone,I'm facing an issue with the Policy Exception form. The Valid From and Valid To date range is restricted to 365 days (OOB configuration).Expected error message:"The user can raise the exception only 365 days from Valid From date."However,...

  • Question

AI Control Tower Risk and Compliance Tab Missing

Hi everyone, Could someone clarify the Risk and Compliance Tab in the UI Builder under Page Collections? We have multiple instances with the AICT plugin, but one instance is missing this tab. Are the Risk and Compliance Tabs created manually, or migh...

  • Question
  • Integrated Risk Management (IRM)
  • Risk Management

Logic Monitor Integration - Unable to authenticate error

Hello,I'm troubleshooting an authentication issue between LogicMonitor and a ServiceNow DEV instance and would appreciate any suggestions on where else to investigate. Issue LogicMonitor returns the following error when testing the ServiceNow integra...

  • Question

ServiceNow - Email OAuth (Test Instance) I Certificates & Secrets

Hello Everyone!!! I had a request from an infrastructure team member to update the client secret key in the test instance for email oauth as it is about to expire. I have received the secret key value and and the secret key ID, however, I am not sure...

  • Question

Claim Your Brazil Developer Passport Badge Here! 🎖️

  The Developer Passport for ServiceNow's Brazil release is officially underway, meaning that if you've taken the time to tune in to one of the eleven livestreams, you've earned more than just knowledge. If you're reading this between now and Septemb...

  • blog

Workspace Lists in UI Builder: Your FAQ Guide to Common Configurations

Workspace Lists in UI Builder: Your FAQ Guide to Common Configurations   If you manage workspaces in ServiceNow, you have probably run into situations where the out-of-box list behavior does not quite match what your users need. Whether it is ena...

  • Article
  • Getting Started : Next Experience
  • UI Builder : Next Experience
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