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Get Protected Script Include Code

We can get all the functions created in the protected script include using below code. var instance=new scriptIncludeName(); /**name of script include**/ var list=[]; for(var prop in instance){ gs.info(prop); var temp=instance[prop] instance...

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Scoped App Development
Script Debugger
Scripting and Coding

Database View for displaying variables from a variable set in a catalog item as columns in a report

Hello everyone, I'm trying to find a solution to displayi variables from a variable set in a catalog item as columns in a report and then add it to a dashboard. I already created one but in this case each variable from the variable set ends up as a r...

Question

Employee Center search is showing all KB article eg. retired, published, draft etc

Employee Center search is showing all KB article eg. retired, published, draft etc.Condition looks fine as it's out of the box.Please assist so that only published with 'valid to' date greater than equal to today is searchable in ESC portal. ThanksRa...

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Resolved! Unable to edit State field with more choices

I created a new table (extending Task table) in a custom app in ServiceNow studio.Here I want to modify the choices available on State field but it only allows me to view it and has no option to edit it. I am doing this in Zurich version of my PDI an...

Question

Licensing for sn_bcp.plan_viewer and sn_recovery.event_user

I would like to know if sn_bcp.plan_viewer and sn_recovery.event_user role is licensed or not This is a BCM specific role, Where can I verify the licensing for the same? Thanks In advance

Question

On-Call Calendar wont load post upgrade

Hello experts, We recently upgraded our instance to Yokohama and missed an issue where our on-call calendar view wont load. I'm getting a blank white screen under the top navigation bar, and when I look in the browser console I see an error: Failed t...

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How to use Powershell or Rest API to Migrate Data from ServiceNow to Azure Entra

How to use Powershell or Rest API to Migrate ServiceNow Catalog Item variable User, Group and Subscription Data from ServiceNow to Azure Entra without using Integration Hub

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Trigger Approval Notification on state changes

Hi All,I have a requirement to trigger approval notification only when state changes to Pre-Check Completed (custom state) on RITM. Currently It triggering only when approver is attached to RITM not on the states changes.Please find the below event ,...

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Resolved! REST error, MISSING_DEPENDENCY

I need some input on how to resolve an issue I have when I would like to add a CI via REST API. I'm kind of new to REST API, and I don't know how to resolve this issue or where to see what is supposed to be submitted in my payload. (I'm using Postman...

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Best Practices
Integrations
Scripting and Coding

Errors in CSDM White Paper 5.0?

Apparently there are some issues in the latest version av CSDM 5.0 Whitepaper. Like relation types between "Business Application" and "Service Instance" where Whitepaper says it should be Uses:Used by, but that is wrong. It should be "Consumes:Consum...

Question

Bind client state parm into filter of a multi data source VIZ OOB, to render a timeseries-UI Builder

I’m building a dynamic cost‑visualization dashboard in UI Builder that lets stakeholders:Select a manager from the UI (Type ahead sets a client state param).As they choose, the dashboard shows that manager’s users’ cost against the total cost of all ...

Question

Run powershell script on client server - Windows error code 8013150a

HiWe are trying to run a powershell stored on external client server on their C:drive, but we keep getting a powershell execution error - "Step Status": { "code": 1, "message": "Powershell execution error"with Windows error code 8013...

Question

Deactivate a portal and optionally redirect to an alternate portal (Xanadu)

Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, Out-of-the-box ServiceNow comes with several Service Portals. What if you want to deactivate some of these portals, and perhaps even redirect users? Since yo...

Article

Correct relations in CSDM. TMSO to TMS when using Service Builder

I've heard that when using Service Builder, the correct relations betwen Technology Management Service and Technology Management Service Offering should be created. I have created TMS and TMSO in my PDI using Service Builder, but looking at the CIs I...

Question

Dynamically retrieving the approver user in ATF and impersonating them

Hello community — I'm facing an issue with ATF impersonation and hope someone can point out what I might be missing.Environment & contextI have an ATF test where:Step 36 is a Record Query that successfully returns a sysapproval_approver record (I can...

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