CAD

Which of the following is NOT a Flow Designer feature?Test a flow using the “Run as” featureAdd stages to a flowRun a flow from a Catalog itemCall a flow from another flow or subflow

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HOW TO DOWNLOAD DATE AND TIME ZONE PLUGIN IN SERVICE NOW

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Change Direction of Choices to Horizontal instead of Vertical in Survey

Hi Team, In the out-of-the-box (OOTB) Survey Designer, is it possible to display choices horizontally instead of vertically?If yes, could you please let me know which control should be used and what attributes need to be configured to achieve this la...

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update my name

@@munukuntlak my name is manikanta swamy chilamkurthy but in my csa certificate its updated as manikanta chilamkurthy. im trying to update my name but its locked pls update my name as manikanta swamy chilamkurthy.

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MTTR calculation by excluding onhold state

MTTR calculation by excluding onhold state , OOB indicator having [[Summed duration of resolved incidents]] / [[Number of resolved incidents]]  its include onhold state so how to exclude and calculate MTTR 

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CAD

Which of the following are true for reports in ServiceNow? (Choose three.)Can be scheduled to be run and distributed by email.Any user can see any report shared with them.Can be a graphical representation of data.All users can generate reports on any...

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Unable to select field on table in query range ACL

when I am creating query range ACL for legal name on legal entity table, after selecting table in order to select the fields it is not showing me all the list of fields on the table including the legal name field

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• after selecting table in order to select the fields it is not showing me all the list of fields on the table including the legal name field
• when I creating query range ACL for legal name on legal entity table

Total On Hold Duration Calculation

Hi Team, I want to calculate total on hold duration(include multiple on hold) of an incident (incident opening to close only on hold time) and also need to create metric definition so that it shows which assignment groups has taken how much on hold t...

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current.update() is not working in my Scheduled Report

Using Yokohama release, and I have the following roles: itil, report_admin, report_publisher, report_scheduler, report_user, and schedule_admin. I have a Scheduled Report that aims to dynamically modify the email message body to display any 'hits' fo...

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• current.update()
• dynamic content
• Scheduled Report

How to bring count next to related list tab in Service Operation Workspace

Hi All,How to bring count next to related list in the tab and remove the highlighted space from UI in Service Operation Workspace.  Kindly assist.Thank you !!

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Push message behavior inconsistent across Android devices in Now Agent App

Hi everyone,I’m facing an issue related to push message behavior in the Now Agent mobile app after creating an Incident.After the record is created, a push message appears — for example:You have 1 messageOn my Android device, this message disappears ...

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survey

i have a catalog order guide named psra certificate request which when requested generates four ritm for security, vendor,privacy,software so i have a survey and trigger condition is when states changes to closed complete and item is psra certificate...

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