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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by laurentapia #BuildWith is BACK! Here's your first look #BuildWith is BACK! Here's your first look For the fourth year in a row, #BuildWith... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Understanding Time-Limited Roles in ServiceNow Giving permanent roles for short-term tasks increases security risk and leads to ro... Read More Its_Azar Specialist Building Secure and Scalable Custom Apps on ServiceNow 1. Security Starts Day One Treat security as a design ... Read More Hanna_G Specialist 🚀 Agile Card Labels: Automatically Reflect Story Status in the Agile Board In Agile development w... Read More Juhi Poddar Specialist Step-by-Step Guide to Contributing to Hacktoberfest Level 1 Code Snippets In this article, I’ll ... Read More Prasanna_Patil Specialist Groups, users, location creation using Service Bridge Hello All, Can some one confirm me if we can create Gr... Read More mayankkumar Specialist ServiceNow CSA Discounted Voucher Hello community,-------------------------------------------------------------------... Read More Ramya V Specialist Customizing Mobile Card Views with Mobile UI Rules in ServiceNow Customizing Mobile Car... Read More JessicaLanR Specialist Letters to a ServiceNow BPC: My Journey and Why I Wrote This Book When I first started a... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: [APAC] How to expedite your ITOM journey with ServiceNow Impact Hosted by Lolita Honkpo 10 Nov, 2025 08:00 PM PST Event Details Online Live on ServiceNow: [APAC] How to expedite your ITOM journey with ServiceNow Impact Hosted by Lolita Honkpo 10 Nov, 2025 08:00 PM PST Event Details Online Live on ServiceNow: [EMEA] Hardware Asset Management Office Hours Hosted by Lolita Honkpo 11 Nov, 2025 05:00 AM PST Event Details Online Live on ServiceNow: [APAC] What’s new in the Zurich release for IRM and Now Assist Hosted by Lolita Honkpo 11 Nov, 2025 09:00 PM PST Event Details Online Live on ServiceNow: [APAC] What’s new in the Zurich release for IRM and Now Assist Hosted by Lolita Honkpo 11 Nov, 2025 09:00 PM PST Event Details Online Live on ServiceNow: [APAC] What’s new in the Zurich release for IRM and Now Assist Hosted by Lolita Honkpo 11 Nov, 2025 09:00 PM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Azure Key Vault CMDB Class

Is anyone capturing Azure Key vault data in CMDB with attributes like Key Vault Name, Vault ID, Subscription, Resource Group, Owner. I don't see any OOB class for this in the CI Class manager, or would a custom class would be the option?

  • Question

Newbie to Service Now :)

Hello everyone. Just a newbie starting on his Service Now journey  Hope everyone is doing well! 

  • Question

“Proof of Skill” Portfolio Project

Hello everyone!I'm new to ServiceNow, I just got my CSA. Lesson learned BTW, take the exam on-site at USF. Even with the TSA level security checks, signing my name 6 times because it didn't match my ID, Webassessor was so much worse. I was wondering ...

  • Question

How to create a report to only show where count is > 1?

We are currently going through a requirement to build a report of type count and to only show records where the count is > 1.Take this as an example.Report should query alm_hardware with model category/class of Computer and group by assigned to.It sh...

  • Question

Managing multiple hierarchy in location table

In my organization location table, there are Territorial Head Quarters, Departmental Head Quarters for different divisions (provinces in Canada) different ministry units, and under each ministry unit - there are multiple buildings - which are the ind...

  • Question

Business application field value is not visible for non admin users

HI , in Business application > under availability > I had added one field, and this field and value inside that field is visible to admin but the same when I tried to test by impersonate with non admin user added field is visible to non admin user bu...

  • Question

LLM topic Visibility Restrictions

Hi,I created two LLM topics and published them. After publishing, the topics appeared in the chatbot. Then I created two users and assigned them the snc_internal role. I want each user to see only one specific topic. So, I created two groups and two ...

  • Question

Fix Script not pausing at Debug Break Points

Please reference the attachment.I have Breakpoints set on every statement in the script.I start debugger, opens separate window - then from original window, I run fix Script (not in background).  Script completes without ever pausing for a breakpoint...

  • Question

Service Mapping Advanced On Demand Lab 2.4 and Lab 6.1

Hi,While doing  Service Mapping Advanced On Demand course Lab 2.4 and Lab 6.1,I encountered the following discovery error:"XX.XX.XX is not a reachable host (no response to target ports scanned by MID)"Could you please advise which setting I might be ...

  • Question
  • Discovery
  • Service Mapping

Create reports

What would be the best way to create reports of incidents and requests that have not been closed and are considered violated, for the departments? The department should only receive data related to it and should be sent weekly.

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Resolved! Learning AI

How can I enable AI plugins in a PDI? Please share required plugins for AI Agent Studio

  • Question

report

i am getting mis-match in number of records when i switch between group by state & assignment group. when i group by state, i am getting 538 records and when i group by assignment group i got 368 records in a report.i am not understanding why all the...

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Announcements

Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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