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Community activity

Change button color

Hello communityIs it possible to change the color of the blue button to red?It's the modal window that appears when you go back and haven't saved a resource plan.I would appreciate any help you can offer. 

  • Question

List and Filters Task Completion

 I believe I have completed the said tasks and still receiving "failed"  Could I be saving the work incorrectly?  Displaying active incidents?  YesList was sorted to Critical-1?  YesShowing a 10 rows?  Yes Any help would be greatly appreciated  

  • Question

Recalculate risk link in service operations workspace not working

Hi, does anyone know where the configuration for the 'Recalculate Risk' link in the Service Operations Workspace is? Or even better, how to disable this functionality?  It's not working, and we don't want to use the feature anyway.   Many thanksMax

  • Question

How to use Document Template on incident table.

Document Template- - In ServiceNow, a Document Template is a reusable content layout that allows users to quickly generate standardised documents with pre-filled data from records or to attach any pdf required accordingly.  Step 1: Create a Document ...

  • Question

Admin Override is not working after recent patch upgrade

After the recent patch upgrade to Zurich patch 5, we have noticed that Admins have lost access to update time zone on user record(sys_user).We have a Write ACL, where we only allow the user to edit their own time zone and nobody else can edit it.This...

  • Question

Resolved! Generate PDF Document Action in Flow Designer

Hey everyone! I am looking for a way to generate a PDF in flow designer with the new "Generate PDF Document" action in flow designer. I have created the document template, but not sure how the action works or what information needs to be placed into ...

  • Question

Now Assist for CSM - Sentiment Analysis Dashboard

Understand customer sentiment trends with LLM-powered insights and drill-down analysis   The Sentiment Analysis Dashboard is a generative AI capability in Now Assist for CSM that provides a comprehensive view of customer sentiment across cases, accou...

  • Article
  • CSM Configurable Workspace
  • Now Assist for CSM

Enforce email format/template for manually created emails

When sending an email from the SOW using this tool we need to enforce specific formatting to make sure we have consistent branding (border color, specific links to the portal at the bottom, etc.):we would like to use   

  • Question

Resolved! can't see javascript to debug in business rules

Hi, I don't see Javascript in debugger tool when dealing with business rules. Is this because Javascript runs server side? So I have to use the log to debug? Thanks,Aniket

  • Question

Resolved! Searching for Data Visualizations

How can I search for a specific data visualization OTHER than using the 'Filter by name or description' field in the Platform Analytics workspace? Is there not something like the traditional report admin view where I can easily see a list view of all...

  • Question
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