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Brazil release One Al experience. Autonomous work by design. Join us for the Brazil Release on November 5th at 10:00 a.m. PT Add to Calendar What`s New Popular Posts More The latest in Community Posted by jordancbaron Find Your Community at the Toronto World Forum Toronto, Join us on November 3 On November 3, ServiceNow World Forum lands at the M... Read More Posted by aastha14 Ask Me Anything about AI Skills and Agents for Incident Management Hi everyone, I'm Aasth... Read More Posted by jordancbaron Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Posted by jordancbaron Join the now[dev]26 Hackathon: Build Something the World Has Never Seen Ready to spend a day b... Read More Posted by jordancbaron The CreatorCon 2027 Call for Content Is COMING SOON The CreatorCon 2027 Call for Content Is COMING SOON He... Read More Posted by laszloballa When AI Can Write a Thousand Answers, What's Yours Worth? Key takeaways A commun... Read More Posted by Eric L Ask Me Anything with the Flow by ServiceNow Team Hi everyone, I'm Eric, a Product Manager at ServiceNow... Read More Posted by SujanDutta ServiceNow Action Fabric: A detailed walkthrough All You Need to Know About ServiceNow Action Fabric Se... Read More Posted by Travis Toulson Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Posted by laurenmcman Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Posted by ServiceNow ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for You ServiceNow Otto Has Ar... Read More Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More
Popular Posts Posted by patrick decarlo Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights George_1 Specialist Service Bridge: Initial Attachments Not Sent We are facing an issue with Service Bridge attachment synchronization and would lik... Read More Its_Azar Specialist A Simple ServiceNow Dictionary Change That Can Break Your Deployment One of those issues th... Read More Tejas Adhalrao Specialist ServiceNow Instance Cloning: A Beginner’s Guide 1. What is instance cloning? Instance cloning in Servi... Read More Juhi Poddar Specialist 🔍 Improving AI Search Results with a Synonym Dictionary and a Boost Rule Introduction Search do... Read More Shivalika Specialist portal page visibility issue Hello Community members, We have created a custom portal and the homepage there has... Read More George_1 Specialist Dashboard report records open in Native UI when Next Experience is OFF (CSM Workspace) A dashboard is configu... Read More George_1 Specialist Dashboard Reports Open in Native UI Instead of Workspace (CSM/SOW) When a report is opene... Read More sejal1107 Specialist Problem Model selection on workspace We have 2 problem models 'A' and 'B'. I have created an interceptor on problem to c... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: CRM AI Academy - AI Agent Advisor for Customer Service Hosted by ServiceNow 5 Nov, 2026 08:00 AM PST Event Details Online ServiceNow Exchange: SPM Value Journey Session 4 - From Priorities to Delivery Hosted by ServiceNow 5 Nov, 2026 08:00 AM PST Event Details In person Federal PQC Readiness: Operational Resilience Against Emerging Threats Hosted by Mayleen Fitzcha 5 Nov, 2026 08:30 AM PST Event Details Online NEW ENGLAND SNUG Live event on November 5th! Register today! Hosted by tracyo_brien 5 Nov, 2026 08:30 AM PST Event Details Online Federal Tech Talk - Readiness Starts in the Field: Modernizing Maintenance and Logistics Hosted by Mayleen Fitzcha 5 Nov, 2026 10:00 AM PST Event Details In person OHL with Frances Frei — Help New Ideas Catch On (APAC) Hosted by jasminecole 6 Nov, 2026 03:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Resolved! How to hide table fields from filter (Condition Builder) in ServiceNow?

Hi all,I would like to hide certain fields (including system fields like Created, Updated, Sys ID, etc.) from appearing as options in the filter (Condition Builder) for a specific table. I’ve checked the Dictionary settings, but there doesn’t seem to...

  • Question

Resolved! Email: different "from" address *display name* for a given notification

Hello,As explained in the documentation, it is possible to change the "From" address used by a particular Email Notification from the default one:http://wiki.service-now.com/index.php?title=Scripting_for_Email_Notifications#Overriding_Email_FieldsThi...

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  • Analytics and Reports

Otto on a dedicated webpage

Is there a feature to use Otto on it's own dedicated webpage vs just the sidebar?

  • Question

GwtMessage is not defined

I get javascript error when running a client script. The client script calls a script include. The code runs and returns all of the data to populate a form. But I get this error when I run it: GwtMessage is not defined. I do not call GwtMessage at an...

  • Question

502 Bad Gateway Error

Getting this error and i clicked on refresh but its again goes to the offline mode, could someone help me out please

  • Question

Resolved! How can i create customized Dhasbaord in performance analytics.

I want to create Dash bord with option to show incidents that are open and once list is there should be filter criteria. Please see attached. similar to that I want to create but not able to do it. this can be done using score card. 

  • Question

505 bad gateway error

Hello Community,I have been unable to access my Personal Developer Instance (PDI) for the past two days due to a 502 Bad Gateway error.I have tried logging out and logging back in several times, but I am still experiencing the same issue.I do not wan...

  • Question

Triggering notifications in AI control tower

Hi team,I'm going through AI control setup as I need to implement AICT for a customer. I checked that no notifications are triggered whenever any task/assessment is assigned to AI Asset owner or notifications for any risk assessment to AI Risk and co...

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