User Activity
Hello,As explained in the documentation, it is possible to change the "From" address used by a particular Email Notification from the default one:http://wiki.service-now.com/index.php?title=Scripting_for_Email_Notifications#Overriding_Email_FieldsThi...
07-26-2011
Hello all,I have a question about GlideRecord's .setWorkflow() method.In its wiki page ( http://wiki.service-now.com/index.php?title=GlideRecord#setWorkflow ) it is written:[quote]Enables or disables the running of business rules that might normally ...
06-21-2011
Dear all,We have recently added a new choice value to the "contact_type" field of incidents.We have made this choice value "inactive" so that users cannot select it manually, but it can still be set through scripts.However this also makes it non sele...
Hello,I am trying to modify the comments (which is a journal / journaled field) inserted by a user into a task in some situations.For that I have created a business rule of type "before" and "insert/update".In the script of the business rule I do som...