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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by Kristy Merriam Shape What Comes Next: Take Our 2025 Community Survey! You’ve built this Community into something incredible.... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Ramya V Specialist Creating Tasks from Calendar Interactions in FSM Dispatcher Workspace This article explains ... Read More Its_Azar Specialist Just-In-Time (JIT) Role Provisioning in ServiceNow — A Smarter Alternative to Permanent Access This article explains ... Read More prerna_sh Specialist Smart Lead Routing Assistant: Built with ServiceNow Build Agent || #BuildWithBuildAgent Challenge This article explains ... Read More mayankkumar Specialist "SkillMatrix AI" - Built with ServiceNow Build Agent #BuildWithBuildAgent Challenge As part of the #BuildW... Read More Its_Azar Specialist How I Built a Fully functional Custom application Using ServiceNow Build Agent in Just 6 Prompts As part of the #BuildW... Read More Anil Nemmikanti Specialist Record is being aborted on update but there is no abort BR on the same table. How it is possible? As part of the #BuildW... Read More shreedevin Specialist Building “Simply Thriftify” with Build Agent . My Journey in the #BuildWithBuildAgent Challenge As part of the #BuildW... Read More Its_Azar Specialist Top 10 ServiceNow Tables Every Developer Should Know 1. sys_user – The Users Table This table stores all us... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Canberra End of Year SNUG Hosted by Dan Nitschke 26 Nov, 2025 08:00 PM PST Event Details Online Live on ServiceNow: [APAC] Now Assist for ITSM Office Hours Hosted by Lolita Honkpo 26 Nov, 2025 10:30 PM PST Event Details Online Live on ServiceNow: [APAC] Now Assist for ITSM Office Hours Hosted by Lolita Honkpo 26 Nov, 2025 10:30 PM PST Event Details Online Live on ServiceNow: [EMEA] Software Asset Management Office Hours Hosted by Lolita Honkpo 2 Dec, 2025 12:00 AM PST Event Details Online Live on ServiceNow: Empowering Your Success with AI-Enabled Regulatory Change Management Hosted by Lolita Honkpo 2 Dec, 2025 08:00 AM PST Event Details Online Live on ServiceNow: Get Started with Security Operations Applications Hosted by Lolita Honkpo 2 Dec, 2025 08:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

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CSA Question preparation

When a user reports that they are not able to see modules on the application navigator, what can you do, to see what modules are visible to them?           Look up their password, so you can login with their account           Initiate a Connect Chat ...

  • Question

Remediation tasks not created when VIT risk rating/score increases

We use Rapid7's Active Risk score as one of the primary drivers of the normalized risk rating of third-party vulnerability entry records in VR, which then drives the risk score/rating of vulnerable items. As Active Risk is driven by threat intelligen...

  • Question
  • Vulnerability Response

Using fix script same table we need to copy from one field to other field

Using fix script same table we need to copy from one field to other field i tried with below code but it's not working let me know my mistake var ga=new GlideRecord('sn_compliance_policy_exception'); ga.addEncodedQuery('policy=87420b0bc3ef71103cbbfb1...

  • Question

Changing the sparkle text for a Now Assist generated response

Hello! We're working on implementation for our first component of GenAI on our service portal. We are using the Multi-content genius response result, if that matters. When a response is generated, the sparkle text says "Answer generated by Now Assist...

  • Question

HIde feedback icon on strategic planning workspace

Hi All,  I want to hide the feedback icon, EAP icon and Resource capacity icon  (show on left panel)  on strategic planning workspace. Please help me to achieve this. Thanks,Ashutosh

  • Question

Avoid Orphan Sctasks and Approval records.

created custom table records through record producer and the custom table extending task table. now i want to create approvals and tasks once the record is created. I have used Flow designer but the sctasks and approvals are getting created but they ...

  • Question

Manually upload software installation

Hi everyone, I working on manually upload software installation to SAMIs there any properly step by step to upload these cause there are custom software in it? Thank you.

  • Question

Limit Service Portal access only to external users

Hi, I want to build new use case for organization where external users (users outside the organization) will have access only to the newly created Portal, but at the moment those external users have access to the ServiceNow Homepage and can see some ...

  • Question

OOTB Save button - How to ignore mandatory fields

Hello,So I have an OOTB Save button that we do want to use.  However, the one caveat is not requiring the mandatory fields when it is clicked.  I have two fields that are not required at the dictionary level, but are set to mandatory in a client scri...

  • Question
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Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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