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What`s New Popular Posts More The latest in Community Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by laurentapia The #BuildMoreWithBuildAgent Challenge: Meet the Outstanding Apps The #BuildMoreWithBuil... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 3 with MVP Anders Figenschow Follow along with Serv... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 1 and 2 with MVP Anders Figenschow Follow along with Serv... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by jordancbaron The Official CreatorCon 2026 Know-Before-You-Go! CreatorCon is Almost Here. Here's Everything You Need ... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Abigail Lavadia Don't Miss These Customer Success Sessions at Knowledge 2026 Knowledge 2026 is almo... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More Posted by Brad Tilton Your K26 agentic AI guide: Where to go, What to do, What to walk away with ⬇ Download PDF Inspire... Read More Posted by laurentapia First Time at CreatorCon? Join the Crew. First Time at Knowledge? Join the CreatorCon Crew. Walking into CreatorCon for the ... Read More Posted by jordancbaron How to Use Agenda Builder for Knowledge 2026 and CreatorCon Agenda Builder is offi... Read More Posted by kristymerriam Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Tejas Adhalrao Specialist How to configure Easy Import to always use an existing Transform Map? Hi everyone, Issue: I'... Read More Tejas Adhalrao Specialist Workspace List Error I have a Workspace page that displays records using multiple sys_ux_list configurations under the same c... Read More Tejas Adhalrao Specialist Best Approach to Export Large Data Volumes Hi Everyone, I have a table containing around 300,000–400,000 records. When exporti... Read More Its_Azar Specialist ServiceNow's JavaScript Executor You might already know about this tool, but if you don't, here's a handy little Ser... Read More George_1 Specialist Knowledge Workflow show "Pending - Not Started" I am creating Knowledge Articles using different artic... Read More Shivalika Specialist Button in Employee service center portal for incidents hello all, Does anyone have any idea how to create thi... Read More George_1 Specialist Workspace related lists count When I open a record, the related tab “Diagnosis and Recovery Tasks” initially show... Read More George_1 Specialist Inconsistency in Knowledge Article Workflow Field After Upgrade I’ve noticed an incons... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online REGISTER NOW – SNUG Main Meeting in London on 2nd July Hosted by Will T 2 Jul, 2026 01:00 AM PDT Event Details Online ServiceNow Exchange: CRM AI Academy- Build vs. Buy in CRM AI: Making the Right Architecture Decision Hosted by Abigail Lavadia 2 Jul, 2026 08:00 AM PDT Event Details Online 17th SNUG Follow-up Session - ServiceNow Latest Updates, Roadmap Highlights - YOU ARE INVITED Hosted by isabel 3 Jul, 2026 01:00 AM PDT Event Details Online ServiceNow Exchange: Get Started With Simplified Change Admin Experience Hosted by Abigail Lavadia 7 Jul, 2026 08:00 AM PDT Event Details Online ServiceNow CRM Exchange in-person meeting, 8th July Hosted by lizhartley 8 Jul, 2026 04:30 AM PDT Event Details Online ServiceNow Exchange: Platform Analytics Academy - Pyramid Analytics Hosted by ServiceNow 8 Jul, 2026 09:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Resolved! Tag based Discovery

Hello ITOM Experts,Need some Step by Step guidance.  Have gone through documentation and many threads.Still confused , how tagged based Service Mapping to be implemented. Q1. Is Basic discovery be done for CIs with Tags (key value etc.) (for non clou...

  • Question

How to purchase PID?

Tried to get an instance but still on waitlist. It's urgent to get one for project work of my company. How to buy a PID?

  • Question

Now Assist Analytics Frequently Asked Questions

This FAQ addresses common questions about Now Assist Analytics dashboards and reporting capabilities. Whether you're tracking consumption, measuring adoption, or assessing business impact, this guide will help you understand what metrics are availabl...

  • blog

Closing the Intake Quality Gap: AI-Guided Self-Service with Hybrid Agentic Activities in Playbooks

Workflow Automation CoE > Playbooks > Hybrid Agentic Activity Use Cases   Foreword This article assumes basic familiarity with ServiceNow Playbooks and the concept of activity definitions. If you're new to Playbooks, the Playbooks documentation is a ...

  • Article
  • Playbook Experience
  • Process Automation Designer
  • Workflow Automation

Heatmap visualization - Day of week sorting

Hello ,I built a heatmap visualization having row as Day of week (Monday, Tuesday), I made this field as String type and also tried by making this field as Choice by giving Value as 1,2,3.. and label as Monday , Tuesday..But the issue is the row is c...

  • Question

Attachment deletion message in Workspace

The banner message in the green box does not make sense. I try to update it but I couldn't find the script source. I found the message in bold within an existing message key, but I couldn't find how the rest of the message was concatenated. I tried o...

  • Question

Data Migrations from 3rd party into ServiceNow

Hi Community, I am not able to understand the concept of data migrations from other sources into ServiceNow. Can anyone help me getting this or share the relevant resource for better understanding.

  • Question

LDAP - AD Issue

RequirementThe Asset page in the ServiceNow portal should display assets based on the AD reporting hierarchy.Example: If the logged-in user is Preetha, the asset page should show assets assigned to all users who directly report to Preetha in Active D...

  • Question

URL allow list for logout redirects

Hi Community,I'm working on securing logout redirect URLs in our ServiceNow instance by enabling the `glide.security.url.whitelist` system property to prevent open redirect attacks via phishing.Before enabling the property, I want to first populate t...

  • Question

3 Ways to Notify with Flow Designer

There are three ways to send notifications from Flow Designer 1) Send Email action 2) Create Record action to generate an event (or custom Flow Action that does exactly that) 3) Send Notification action This video breaks down the pros/cons of eac...

  • blog
  • Flow Designer
  • Notifications

CMDB Dependency Analysis

Could anyone help me or just give me an idea how to do CMDB or CI dependency analysis? or what is the expected output? any idea is appreciated. thank you.

  • Question
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