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unable to display catalog item in ms teams

unable to display catalog item in teams, however we are able to display it in virtual agent in portalthrowing this error "Sorry, this channel is not supported." 

  • Question

redirect after submitting in custom app

Hi,   I have a custom app I am making in ui builder and I am wondering if someone can help me with a updating a the script on a ui action so that after I submit a form, it goes back to the list view of the form just like in native ui.   I tried the...

  • Question

Dynamic choice input in Virtual Agent

Hi Everyone,I am trying to build a Custom topic in virtual agent. I have a static choice and then based on the static choice there will be dynamic choice values. However I am not able to do so. Also I am not able to check logs as well for the script ...

  • Question

Resolved! Deleting Checked Out Workflows

In our DEV system, there are a handful of old workflows (Workflow Editor, NOT Flow Designer) I have checked out for various reasons.  Sometimes it is because you need to check it out to investigate it and see a "friendlier, more complete view of the ...

  • Question

Aged incident calculation for Reporting purpose

Hello Team , Scenario : We need to Send an escalation mail  which is created or opened ticket which crosses 15 days ( 16 days to 30 days )2- 31 days to 45 days)what all conditions can we give to achieve this Thanks for your help!  

  • Question

Resolved! CAD exam

Below are two questions from the servicenow CAD practice test. could anyone assist me which is the correct answer one site is ITexams and the other is Udemy

  • Question

ServiceNow CAD Certification XANADU version

I'm looking to appear for CAD certification. I enrolled Application Development Fundamentals On Demand course in my Learning site but I'm looking for some Practice/Mock questions for Xanadu version. Can anyone help me with such questions or help me w...

  • Question

CAD Certification

Hi everyone! I'm preparing for the Certified Application Developer (CAD) exam and looking for guidance on the best resources and study strategies. If you've already taken the exam or are currently preparing, I’d love your input on Recommended study m...

  • Question

Resolved! How to link a dashboard to a sub-menu in CSM Workspace?

Hi Community, In the CSM Workspace, I have a main menu item named “Dashboard” and added a sub-menu called “Case Volume by Channel” using sys_ux_list_menu_config.list. I’ve already created the dashboard, and I want this sub-menu to open that dashboard...

  • Question
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