We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

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The ServiceNow MVP Class of 2026 Introducing the 2026 ServiceNow MVPs The 2026 class is our largest yet. Ready to meet this year’s ServiceNow MVPs? Click below to watch each member of the program introduce themselves, and keep an eye out for their content within the Community! Meet the MVPs! What`s New Popular Posts More The latest in Community Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Save $200 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Knowledge + CreatorCon 2026 is coming ... Read More Posted by jordancbaron Why ServiceNow's Government Forum 2026 Should Be on Your Calendar If you work in governm... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- Kickstart Your Service... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Stop Blaming Performance — Start Fixing Your Business Rules Let’s talk about somet... Read More Its_Azar Specialist now assist greyed out Im not able to interact with now assist, its greyed out    Read More Its_Azar Specialist Virtual agent chat to display agent topics Hi all, i have created an aagent in agent studio, and i want to use that in virtual... Read More Prasanna_Patil Specialist How to capture encrpted data on incident for non itil user Hello Team, We have bu... Read More prerna_sh Specialist Virtual Agent Custom Topic Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Introducing ServiceNow Semantic Search (MVP) — Looking for Community Feedback from experts here. Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Understanding Field Styling in ServiceNow: Forms vs Lists Field styling in Servi... Read More Its_Azar Specialist Before Your ServiceNow Certification Expires: Read This What Is the ServiceNow Certification Maintenance Progr... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Office Hours with Frances Frei -- What to Do About an Empathy Wobble Hosted by jasminecole 27 Feb, 2026 09:00 AM PST Event Details Online Unlock Value with AI Driven CMDB Data Foundations Hosted by Carrie Lea 2 Mar, 2026 07:30 AM PST Event Details Online Unlock Value with AI Driven CMDB Data Foundations Hosted by Carrie Lea 2 Mar, 2026 07:30 AM PST Event Details Online Unlock Value with AI Driven CMDB Data Foundations Hosted by Carrie Lea 2 Mar, 2026 07:30 AM PST Event Details Online Unlock Value with AI Driven CMDB Data Foundations Hosted by Carrie Lea 2 Mar, 2026 07:30 AM PST Event Details Online Put AI to Work(shop) for Service Operations Hosted by Carrie Lea 2 Mar, 2026 07:30 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Get Latitude Longitude on contact/user table

Hello Team,How can I fetch the Latitude Longitude on user table.Can you help me with the complete steps to achieve this.Also once I get the Latitude Longitude on the user table, I need to fetch the 3 nearest locations from the contact's location.Than...

  • Question

RPA login agent not working

Hi all, Ive installed the RPA login agent and I can’t get it to log in to my machine.  Are there any tricks or gotchas I should check out? I trigger the bot process and it says “logging into machine” but it eventually fails.  The VM is windows 11 and...

  • Question

Important Updates to the ServiceNow Community Code of Conduct

Important Updates to the ServiceNow Community Code of Conduct   The ServiceNow Community is built on trust, mutual respect, and a shared commitment to learning from one another. To protect that environment, we've made several important updates to our...

  • blog

Anders Skovbjerg MVP 2026: My Community Power

What Do I Create? You’ll most often find me here in the community — reading posts, answering questions, and sharing articles whenever I discover solutions that I believe can help others.   For me, contributing isn’t just about solving individual prob...

  • blog

Collaborative Work Management - Concerns About Functionality

Dear ServiceNow Community, As we are preparing to transition from Agile Development 2.0 to Collaborative Work Management (CWM), I am currently working to better understand the new functionality in order to be well prepared for the upcoming change. I ...

  • Question
  • Scaled Agile Framework (SAFe)

Filtering on knowledge article Views by date range

We have a report on knowledge article views but is there a way to filter by date range or date on when the views were created: OOB, its for all time and its not really useful. So how do we filter on views of knowledge articles by date?

  • Question
  • Performance Analytics
  • Reporting

Dashboard with ACL rule

Dashboard ACL/Role RulesI have the following scenario: a user made a copy of a dashboard from another one they already had access to. In the original dashboard, everything works normally—the user can edit and manipulate it without restrictions.Howeve...

  • Question

Risk Assessment(atf)

Hi,I am writing a server-side script in the Change module to complete the Risk Assessment using ATF.When I tried to pass the sys_id from the Click a UI Action step (where the Change record is created), I received the error: "Change record not returne...

  • Question
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