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Registration for now[dev]26 is officially open, and we want you in the room. Register now and save $200!
Registration for now[dev]26 is open! Whether you've been on the platform for years or you're shipping your first app, now[dev] is a two-day event for the people who write the code and make the build calls. Join us Nov. 4-5 in San Jose - learn more by clicking below! Learn more What`s New Popular Posts More The latest in Community Posted by jordancbaron Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Posted by jordancbaron Join the now[dev]26 Hackathon: Build Something the World Has Never Seen Ready to spend a day b... Read More Posted by jordancbaron The CreatorCon 2027 Call for Content Is COMING SOON The CreatorCon 2027 Call for Content Is COMING SOON He... Read More Posted by laszloballa When AI Can Write a Thousand Answers, What's Yours Worth? Key takeaways A commun... Read More Posted by Eric L Ask Me Anything with the Flow by ServiceNow Team Hi everyone, I'm Eric, a Product Manager at ServiceNow... Read More Posted by SujanDutta ServiceNow Action Fabric: A detailed walkthrough All You Need to Know About ServiceNow Action Fabric Se... Read More Posted by Travis Toulson Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Posted by laurenmcman Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Posted by ServiceNow ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for You ServiceNow Otto Has Ar... Read More Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More Posted by ServiceNow Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Posted by ryanyong From Development to Production: Ask ServiceNow's AI Experts Anything Hey everyone, I'm Ryan... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Shivalika Specialist portal page visibility issue Hello Community members, We have created a custom portal and the homepage there has... Read More George_1 Specialist Dashboard report records open in Native UI when Next Experience is OFF (CSM Workspace) A dashboard is configu... Read More George_1 Specialist Dashboard Reports Open in Native UI Instead of Workspace (CSM/SOW) When a report is opene... Read More sejal1107 Specialist Problem Model selection on workspace We have 2 problem models 'A' and 'B'. I have created an interceptor on problem to c... Read More Prasanna_Patil Specialist Stocktiker requirements Hi all, We are integrating stocktiker on service portal. Hence can anyone suggest what should be functio... Read More Ramya V Specialist How to Enable Now Assist for Work Order Task Closure in FSM Mobile Overview Now Assist fo... Read More Ramya V Specialist How to Enable Now Assist in the ServiceNow Agent Mobile App for FSM Overview Now Assist fo... Read More George_1 Specialist How to Generate Knowledge Articles Automatically from Resolved HR Requests? When an HR request is ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events In person Office Hours Live with Frances Frei — Building Trust (APAC) Hosted by jasminecole 23 Oct, 2026 03:00 AM PDT Event Details In person Office Hours Live with Frances Frei — Building Trust (AMS) Hosted by jasminecole 23 Oct, 2026 09:00 AM PDT Event Details Online ServiceNow Exchange: Getting Started with Retail Data Model Hosted by ServiceNow 28 Oct, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Activate AI Skills and Agents for Major Incident Management Hosted by LexaFu 28 Oct, 2026 08:00 AM PDT Event Details Online 2026 Colorado SNUG Live + Pre-SNUG Workshop Hosted by Melissa Romolto 28 Oct, 2026 08:00 AM PDT Event Details Online Colorado SNUG Live + Optional Workshop - Denver, October 28th Hosted by JenniferG 28 Oct, 2026 08:30 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

ServiceNow Exchange: SPM Academy - Hybrid Project Management

Hybrid Project Management with CWM - From pure waterfall to fully autonomous agile   Project managers plan in Project Workspace. Teams execute in Collaborative Work Management (CWM). With Hybrid Project Management, both stay in sync without switchi...

  • Event

Resolved! CMDB Health Deep Dive (Course)

Hi,In this course. Is this quiz timed? CMDB Health Deep Dive (Course) / CMDB Health Improvement Assessment (Content)

  • Question

System Integrator Onboarding

Hi AllI hope you are wellWe are soon to welcome our System Integrator partner onboard to support our deploymentDoes anyone have an onboarding plan checklist we could utilise around getting them access to our system etcMuch appreciated Brian

  • Question

Conditions builder in kb_knowledge table

Hi All, Actually there is a script include which is returning sys_ids of knowledge bases.So in the kb_knowledge table we are calling that script include.For Example: Knowledge_base.sys_idINjavascript: new KB_List_Records().flow_validation(); If...

  • Question

ServiceNow Dashboard Data Source conditions

Hi, I am trying to configure a Platform Analytics data source and need to filter a date field based on a specific relative range: Where the End Date is between 72 hours ago and today. The standard relative date filters don't seem to cover this exact ...

  • Question

Congratulations 2026 ServiceNow Community Rising Stars! 🎉

Congratulations 2026 Rising Stars We’re pleased to announce the long-awaited new wave of ServiceNow Community Rising Stars.    WHY IS THIS A BIG MOMENT? Rising Stars are ServiceNow practitioners from all over the world who are setting a strong exampl...

  • blog

CWM Agile 2.0

So awhile back we got an email from ServiceNow saying Agile Development 2.0 was going to be replaced. The Recommended replacement in the KB Article is  Collaborative Work Management (CWM). So I recently installed it on my PDI but I don't see the spri...

  • Question
  • Agile Development

Create Knowledge from a resolved incident

I am trying to create a knowledge from a resolved incident. When I click on the create knowledge button, its taking me to the table 'kb_template_incident_kcs_article_html' and the lookup of 'Knowledge base' field is showing only 2 ootb records from t...

  • Question

Assist & Token - How Assist and tokens define your Now Assist licensing

Hello All,    By now many of you are familiar with "Now Assist" and starting to work in "Now Assist", experiencing its potential to enhance workflows and provide valuable insights. However, the underlying mechanisms that drive the "assist" calculatio...

  • blog
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