Welcome to the ServiceNow Community Ready to learn, share, and connect? You've got a million people in your corner.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1015965members
2979641posts
Three days can change everything. Join us at Knowledge 2026 and put AI to work for you. Register now
Knowledge 2026 The CreatorCon Community Hub is open. Sessions, activities, expert tips, exclusive info, and more. Everything you need to make the most of CreatorCon, right here. Start exploring What`s New Popular Posts More The latest in Community Posted by jordancbaron How to Use Agenda Builder for Knowledge 2026 and CreatorCon Agenda Builder is offi... Read More Posted by laurentapia First Time at CreatorCon? Join the Crew. First Time at Knowledge? Join the CreatorCon Crew. Walking into CreatorCon for the ... Read More Posted by kristymerriam Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Posted by jordancbaron One Million Strong. And Just Getting Started. One Million Strong. And Just Getting Started. The ServiceNow Community has official... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by laurenmcman The Agenda: Developer Passport Starts Today! Australia release season is here, and we're kicking things off a little differently... Read More Posted by Victor Chen Activate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get Started To help you activate A... Read More Posted by laurenmcman Welcome to the Developer Passport: Australia Release Preview Introducing The Develo... Read More Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Error when doing the test run Hi all, i have built an sub flow where it fetched the details of the control record... Read More RohitGeorgV Specialist Major Incident Communication plan While creating a incident communication plan from major incident, how is the status... Read More RohitGeorgV Specialist servicenow survey configuration for reference record How can I remove this reference record details from th... Read More RohitGeorgV Specialist Servicenow survey configuration How can I remove this reference record details from the survey when it is triggered. Read More RohitGeorgV Specialist ServiceNow survey Is it possible to remove Survey is in reference to HRC0024213 [HRC0024213] , the repeating request numbe... Read More RohitGeorgV Specialist ServiceNow survey Is it possible to remove Survey is in reference to HRC0024213 [HRC0024213] , the repeating request numbe... Read More Juhi Poddar Specialist 🌏ServiceNow Australia Release: A Closer Look at Workspace Lists & Forms If you have worked wit... Read More Prasanna_Patil Specialist Why Understanding OOB in ServiceNow Is Critical for Successful Implementations. When organizations tra... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ITOM AIOpsのQ1ストアリリースの最新情報 Hosted by Abigail Lavadia 13 Apr, 2026 06:00 PM PDT Event Details Online ServiceNow Exchange: [EMEA] Hardware Asset Management Office Hours Hosted by seemasingh 14 Apr, 2026 05:00 AM PDT Event Details Online ServiceNow Exchange: ServiceNow Security Academy - What you need to know secure your instances Hosted by seemasingh 14 Apr, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: AI Academy Hosted by seemasingh 14 Apr, 2026 08:30 AM PDT Event Details Online Inside Autonomous IT: Ask the expert series Hosted by Robin22 14 Apr–28 Apr, 2026 09:00 AM PDT Event Details Online Inside Autonomous IT: Ask the expert series Hosted by Robin22 14 Apr–28 Apr, 2026 09:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Incident state automatically changes from On hold to In progress

Hi All, I am currently trying to fix an issue where an incident automatically changes from On Hold to In Progress state by the system immediately after a user updates the incident to On Hold with On Hold reason as Awaiting User and saves it. The requ...

  • Question

Backlog KPI Requirement in Performance Analytics

Hi All,We have a requirement to implement below. Metric_Definition:Calculate The total count of active, unresolved tickets that remain open at the end of the reporting period(ex:month), in count and percentage. Metrics Formula:Backlog = (Opening Bala...

  • Question

Difference between pa_dashboards and par_dashboards tables?

Hi everyone,I had a question regarding Performance Analytics dashboards and was hoping someone could clarify.What is the difference between pa_dashboards and par_dashboards tables in ServiceNow?In my PDI, I can see both of these tables present, even ...

  • Question

How to onbaord publisher in sam pro.

I would like to ask how we can create or onboard a new publisher for software entitlements. Could you please confirm the process.

  • Question

Activity log: how to ensure that HTML is always used instead of Raw Text

Hello, we are looking to track an HTML field in the Activity log.  But here is what we are seeing: When we go into the ticket we see this: We go into the Filter Activity and unselect the HTML field and reselect it. The moment we reselect it, it goes ...

  • Question

Resolved! How to access the Now Create Portal

Good afternoon - I am having a difficult time finding the 'Welcome to Now Create' portal. The ServiceNow documentation is giving me this link (learning.service-now.com/nowcreate), but it takes me to 'best practices' and is not what I am looking for. ...

  • Question

SNPI - Import CMDB Data - Failed

I got this task result that prevents me from validating the task.Did you correctly import 6 CloudDimensions (CD) servers?I have searched the community search to see if I can try something different but mainly  the Field Maps Related List does not see...

  • Question

Resolved! Where is the "Allow Notifications" Property Stored?

On our instance the "Allow Notifications" setting is read only for non admin users. Nobody on my team remembers modifying this but we have a user where "Allow Notifications" is disabled and is unable to turn that setting on. We were unable to find wh...

  • Question
  • Notifications

Logic for setting the Stages of hardware refresh line

Hi Team,We have the HAM activated and am new to HAM. Having few doubts regarding the stage setting in hardware asset refresh line. Catalog item is "Hardware asset refresh order" which is an out of box item, once it is getting created Hardware asset r...

  • Question

Health Remediation Tasks SLA

Hello, I have created a new SLA that starts when an Orphan or Missing Recommended task moves to the WIP state. The Actual Elapsed Time does not seem to be updating. Is there a way to set the refresh rate for this field? Than you, Adam 

  • Question
View More
Announcements

Registration for Knowledge 2026 is now open. Secure your spot today.

Register Now