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What`s New Popular Posts More The latest in Community Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Save $200 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Knowledge + CreatorCon 2026 is coming ... Read More Posted by jordancbaron Why ServiceNow's Government Forum 2026 Should Be on Your Calendar If you work in governm... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- Kickstart Your Service... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist now assist greyed out Im not able to interact with now assist, its greyed out    Read More Its_Azar Specialist Virtual agent chat to display agent topics Hi all, i have created an aagent in agent studio, and i want to use that in virtual... Read More Prasanna_Patil Specialist How to capture encrpted data on incident for non itil user Hello Team, We have bu... Read More prerna_sh Specialist Virtual Agent Custom Topic Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Introducing ServiceNow Semantic Search (MVP) — Looking for Community Feedback from experts here. Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Understanding Field Styling in ServiceNow: Forms vs Lists Field styling in Servi... Read More Its_Azar Specialist Before Your ServiceNow Certification Expires: Read This What Is the ServiceNow Certification Maintenance Progr... Read More Its_Azar Specialist ServiceNow Developer Interview Questions 1. Core ServiceNow Platform Fundamentals 1. What is ServiceNow, and how does it dif... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: Process Mining Academy Hosted by Abigail Lavadia 19 Feb, 2026 07:00 AM PST Event Details Online ServiceNow Exchange: Implementing Health and Safety’s Chemical Management Hosted by ServiceNow 19 Feb, 2026 08:00 AM PST Event Details Online ServiceNow Exchange: Get started with Security Operations Applications Hosted by Abigail Lavadia 19 Feb, 2026 08:00 AM PST Event Details Online ServiceNow Exchange: Platform Academy - Cross‑Workspace Interoperability in the Now Platform Hosted by Abigail Lavadia 19 Feb, 2026 09:00 AM PST Event Details Online ServiceNow Exchange: Get started with Security Operations Applications (APAC) Hosted by Abigail Lavadia 19 Feb, 2026 08:00 PM PST Event Details Online Put AI to Work(shop) with Service Operations Hosted by Carrie Lea 23 Feb, 2026 05:30 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Service Now University Lab Errors

Good Afternoon, I have found a couple errors within the Lab instructions in ServiceNow University which prevents me from completing a couple courses, who can I email these errors to get these fixed or to get alternative instructions so that I can com...

  • Question

Prevent Demands from Showing in Time Sheet Portal

Hello @all ,Whenever I create a Resource Assignment from the Demand form related list, the corresponding demand starts appearing in the Time Sheet Portal under the “All Tasks” tab.My requirement is that demands should never appear in the Time Sheet P...

  • Question

Related List Filter Configuration

I am getting the exact result by the script in the Relationship, but on the form below the related list filter is not showing. Instead of Service Entilements, I want the filter i.e., Company = companyName. 

  • Question

Waking up from hibernation - or not

Has anyone succeeded in getting the instance in your ServiceNow University course to wake up from hibernation with some degree of reliability? Mine just sits on the 'waking up' page forever. Of course I saw the guidance to just capture your state in ...

  • Question

Resolved! SoW Lists Refreshing

Hello all, Our organization is currently migrating our Service Desk from using the old agent workspace to the new SoW. Something we have immediately noticed is that lists do not auto refresh like they do in agent. I have spoken with Service Now and w...

  • Question

Public Sector Low-Code App Engine Innovation Workshop

  Join us in-person for a hands-on Low-Code App Engine Innovation Workshop to see how agencies are reimagining their approach to automation and app development with ServiceNow’s Creator Workflows and Generative AI. Learn how to boost p...

  • Event
  • In Person

Having Issue with 2 Approvals in a Flow

Have a flow that has 2 approvals in it.  Both set up as a group approval and that anyone within the group can approve it.It was reported to me that the first approval, even when someone in the group approves it - it doesn't show approved. I created a...

  • Question

Apply a Workspace View Rule for a Group User

Hi Team,I need to apply a Workspace View Rule NEITHER via Role NOR via Condition. Instead I want to check if the logged in user is a part of the Group then apply the View in Workspace.Is it anyway achievable in ServiceNow?Kindly share your thoughts.T...

  • Question

Introducing the ServiceNow ITOM AIOps Configuration Center

2026 is off and running, and it’s best to have a guide to show you the way along your AIOps journey!  So let me introduce you to the ITOM AIOps Configuration Center, a centralized hub within the Service Operations Workspace (SOW) that enables IT team...

  • blog
  • AIOps
  • Event Management
  • Service Operations Workspace

Resolved! Issue while converting attachments to Base64 in flow designer action

Hi All, We have an integration requirement where we will be sending attachments from Incidents to third party application. I am currently doing it using flow designer action.  The main isue that I am facing is the mix of base64 content when multiple ...

  • Question

Record updated by

Hello, I would like to make a report on INC not updated by itil role last 5 days. Is it possible and how? Best regards, Nenad

  • Question
  • Incident Management
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