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What`s New Popular Posts More The latest in Community Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More Posted by ServiceNow Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Posted by ryanyong From Development to Production: Ask ServiceNow's AI Experts Anything Hey everyone, I'm Ryan... Read More Posted by ServiceNow Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by laurentapia The #BuildMoreWithBuildAgent Challenge: Meet the Outstanding Apps The #BuildMoreWithBuil... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights George_1 Specialist Virtual Agent routing to different live agent queues based on portal I have virtual agent e... Read More Tejas Adhalrao Specialist Enhancing the ServiceNow My Approvals Widget -Implementation & Code Hi Community, In one o... Read More Tejas Adhalrao Specialist How to set Dynamic Default Value for Month Interactive Filter in ServiceNow Dashboard I have a ServiceNow da... Read More Its_Azar Specialist ServiceNow Australia: Read-Only Fields Got way Better. One small but useful change in the ServiceNow Australi... Read More Its_Azar Specialist Integrating via Windows Credentials Hi All For an integration we are supposed to use an windows credentail to connect t... Read More Its_Azar Specialist Think Before You Prompt: Assists vs Tokens in ServiceNow AI is everywhere these days, and ServiceNow is no exce... Read More prerna_sh Specialist Risk Rating Roll-up on vendor level Hello Everyone,There is a concept of Risk rating roll up in TPRM in my case this is... Read More George_1 Specialist Virtual agent live chat report Any OOB dashboard that captures all the Virtual agent conversation / AI Search resu... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events In person ServiceNow AI Summit - Dallas Hosted by HollyHorton 17 Aug–18 Aug, 2026 06:00 AM PDT Event Details Online Dallas Learning Lab: Zero Asset Blind Spots: Total Asset Visibility with AI Hosted by Robin22 17 Aug, 2026 06:00 AM PDT Event Details Online Dallas Learning Lab: Autonomous IT: Your Roadmap to Zero Hosted by Robin22 17 Aug, 2026 07:00 AM PDT Event Details Online Dallas Learning Lab: Unlock Value with AI-driven CMDB Data Foundations Hosted by Robin22 17 Aug, 2026 07:00 AM PDT Event Details Online Dallas Learning Lab: Zero Asset Blind Spots: Total Asset Visibility with AI Hosted by Robin22 17 Aug, 2026 07:00 AM PDT Event Details Online Dallas Learning Lab: Zero Asset Blind Spots: Total Asset Visibility with AI Hosted by Robin22 17 Aug, 2026 07:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Flowdesigner realtime scenarios

Hello everyone, could someone please share a few real-time Flow Designer scenarios suitable for someone with 3 years of experience to practice? Thanks!

  • Question

what will be answer of following question ?

Q. Which feature prevents editing or purging of employee documents based on an HR Profile?A) Topic DetailB) Legal HoldsC) Retention PolicyD) Security Policy

  • Question

CSA exam

Hello everyone, I recently passed the CSA exam. One of the most difficult tests I've ever taken.

  • Question

Reference lookup opens behind modal in Playbook

Hi everyone,I’m facing an issue in a Workspace Playbook. When I click the Save button on playbook activity, a modal opens with a task form. If I click the lookup icon on a reference field (e.g., Assigned To), the lookup dialog opens behind the Save m...

  • Question

UI Builder client handler how pass url

Hi team, I want pass url in UI Builder client handler.when hardcoded its redirecting but there multiple upper instance UAT, Prod , it is not proper to hardcode. please suggest a solution call url of current instace to UI Builder client handler

  • Question

Baselines cannot be created and viewed on subproject

 Hello,On the OOTB planning console, I cannot see for the subproject the option to create baselines or even view them.Could you please advise if there is a way to visualise these without going to the top parent project?Thank you

  • Question

LSD BRD template & requirement gathering template

Spoiler  Dear Community I am going to start working on LSD implementation project as Business Analyst. I am looking for ServiceNow LSD BRD template & requirement gathering template. Can someone help me where can i find the BRD template & Requirement ...

  • Question

"Record information" column view improvement in SOW

"SLAs and timings" block : does not display matching SLA unless clicking on "View all SLAs" link. So we need to display like SLA which is running for incident"Caller block" : we will like to display both "mobile phone" and "business phone. currently ...

  • Question

AI Control Model-AI System- AI Assessment

I am exploring the AI System and AI Assessment, So we can create a new template using the Assessment workspace but how do I select that for this particular AI System this assessment should be triggered insist of AI Impact Assessment as it is selected...

  • Question

Using Playbook in CSM/FSM Configurable workspace

Hi Team,Our agents mainly uses CSM/FSM Configurable workspace to access all the Tickets. There is a need to show playbook to capture and process some information on Incident Task. Could you please guide me on how to enable Playbook for CSM/FSM Config...

  • Question

Subproject Planning Console

Hi, the subproject planning console does not allow the same operations available for the parent project. Specifically the actions in more action as per screenshot. Does anyone know if and how it is possible to enable these operations also on the subp...

  • Question

CWM - Kanban board filters do not persist after page refresh

Hi Community, When I apply filters to a Kanban board and selects Save to Board, the filters are applied successfully during the current session. However, after refreshing the page or reopening the Kanban board, the saved filters are no longer retaine...

  • Question
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