Welcome to the ServiceNow Community You're ready to learn, share, and connect with others. And you're not alone.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
898173members
2882485posts
What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Stirring Things Up: September's Community Cafe Welcome to the September Community Cafe! We may be a little late pouring this month... Read More Posted by jordancbaron CreatorCon is Coming to World Forum Chicago! Hey, ServiceNow Community! Clear your calendar for September 18, 2025. You won’t wa... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by jordancbaron Register for TechNow, Live Code, and More: July’s Community Cafe For over a year, the C... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More Posted by jordancbaron Missed Knowledge and CreatorCon 2025? Here’s How to Catch Up Missed Knowledge and C... Read More Posted by ServiceNow From bold ideas to bold transformation: a Knowledge 2025 customer success recap Keep the Knowledge 202... Read More Posted by Earl Duque Yokohama Content Archive Your Yokohama release is here! The Developer Advocate content is being done differe... Read More Posted by Kristy Merriam Playbook Localization in Yokohama: Making Global Workflows Effortless Playbook Localization ... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Selva Arun Specialist Knowledge Article: Supplemental Guide to Nutanix Acropolis Discovery in ServiceNow Overview This knowledg... Read More Selva Arun Specialist ServiceNow SQL Server Discovery Troubleshooting: The Hidden TCP Port Issue!! Summary: This knowledg... Read More Selva Arun Specialist Can we apply CMDB DATA Manager policies on the Non CMDB CI table? Hi Community, I have a... Read More Rampriya-S Specialist Auto-Label Blocked Stories in Agile Visual Task Board (VTB) Hi everyone, When work... Read More Selva Arun Specialist Understanding WAP and WLC Discovery in ServiceNow: A Real-World Investigation When 500 Access Points... Read More Selva Arun Specialist Manual Certificate CI Creation in ServiceNow!! Manual Certificate Configuration Item Creation in ServiceNow A Complete Guide for S... Read More Rampriya-S Specialist Zurich Release: New Products, Smarter Building Zurich Release: New Products, Smarter Building Thought Yokohama was the grand final... Read More Tosin D Specialist The Countdown is on! Less than 2weeks to the Nigeria ServiceNow Developer Meetup (Lagos & Online) Zurich Release: New Products, Smarter Building Thought Yokohama was the grand final... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Achieving through Community: MVPs & Rising Stars (APAC-friendly time) Hosted by Anisa Chaudry 16 Sep, 2025 04:00 PM PDT Event Details Online Louisiana SNUG & Pre-SNUG Workshop Hosted by tarasringar 17 Sep, 2025 07:30 AM PDT Event Details Online Live on ServiceNow: What’s new in the Zurich release for Field Service Management (FSM) Hosted by Lolita Honkpo 17 Sep, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: What’s new in the Zurich release for Field Service Management (FSM) Hosted by Lolita Honkpo 17 Sep, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: Get Started with Security Operations Applications Hosted by Lolita Honkpo 17 Sep, 2025 08:00 AM PDT Event Details Online Register Now! Introducing In-Person Symposium ServiceNow Nexus 2025 for SPM, EA & CWM Hosted by Vinitha Chukkala 17 Sep–18 Sep, 2025 08:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

custom approval email

I have created a custom approval email notification for a specific catalog item, and I want to disable the OOB approval email for that catalog item which is on sysapproval_approver.Below is the script that I tried but it blocked notification for all ...

  • Question

On https://developer.servicenow.com/dev.do#!

I am new to ServiceNow and have chosen to practice creating a Service Portal. Now, I am stuck on downloading the 'logo.png' and 'icon.png' Does anyone know how I can locate these PNGs? Each time I click on the hyperlinks, nothing downloads.Please hel...

  • Question

Issue with Importing 1 Lakh Incident Records from Demo2 to Demo5

Hi All,I have two ServiceNow demo instances – Demo2 and Demo5.In Demo2, I have around 1,00,000 records in the Incident table.I exported all the incident records successfully.But while importing them into Demo5, only 10,000 records are getting importe...

  • Question

Restoration of a previous version of a service map

Hello, is it possible to revert a service map of a mapped application service to a previous state? In my case, the entire service map was deleted except for the entry point. I would like to restore the state where the complete infrastructure was visi...

  • Question

Business Application and Business Owner

We have an issue and I'm curious is anybody else has this issue or concern with their business application records.  We could have a single business owner, but many times there might be a group associated with that business owner and as we have had m...

  • Question

Notifications not working properly- Agent Mobile App

Hi,I've installed Agent Mobile App and logged in to my dev instance . All the notifications are properly getting received in the Notifications navigation tab. But when I logged in to my qa instance , I'm not receiving all the notifications inside the...

  • Question

How to update CMDB CI Attributes via catalog items/Service requests?

Customer wants to modify the few CI attributes (esp. non discoverable attributes) via service requests (catalog items).Ex  1:  They might have a need to update the Owned by attribute for 5 windows servers by raising one SREx 2: They might have a need...

  • Question

Restrict attachments size on single catalog item

I have a catalog item where we want to restrict the size of all attachments to 12 MB total.  I tried using the attachment variable, but it only allows the selection of ONE attachment.  I want the ability to add multiple attachments using the built-in...

  • Question

Ecmascript 2021 in UI pages

[Yokohama]I've got a UI page in the global scope, and I'd really like to use optional chaining in the HTML evaluate tags. Regardless whether that's supported, the toggle at the top of the form "Turn on ECMAScript 2021 (ES12) mode" always flips back t...

  • Question

Error in 'Fire Event' Action in Flow Designer, how to resolve?

Hello Community,I am getting the below error , while checking the flow executions in Flow Designer.What does the below error mean and how to resolve it?class com.snc.process_flow.engine.serialization.GRProxy$1 cannot be cast to class java.lang.String...

  • Question
View More
Announcements

Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

Learn More