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The ServiceNow MVP Class of 2026 Introducing the 2026 ServiceNow MVPs The 2026 class is our largest yet. Ready to meet this year’s ServiceNow MVPs? Click below to watch each member of the program introduce themselves, and keep an eye out for their content within the Community! Meet the MVPs! What`s New Popular Posts More The latest in Community Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Why ServiceNow's Government Forum 2026 Should Be on Your Calendar If you work in governm... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Juhi Poddar Specialist Juhi Poddar MVP 2026: My Community Power The ServiceNow Community has been an integral part of my professional journey. What... Read More Its_Azar Specialist Stop Blaming Performance — Start Fixing Your Business Rules Let’s talk about somet... Read More Its_Azar Specialist now assist greyed out Im not able to interact with now assist, its greyed out    Read More Its_Azar Specialist Virtual agent chat to display agent topics Hi all, i have created an aagent in agent studio, and i want to use that in virtual... Read More Prasanna_Patil Specialist How to capture encrpted data on incident for non itil user Hello Team, We have bu... Read More prerna_sh Specialist Virtual Agent Custom Topic Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Introducing ServiceNow Semantic Search (MVP) — Looking for Community Feedback from experts here. Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Understanding Field Styling in ServiceNow: Forms vs Lists Field styling in Servi... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: [EMEA] Software Asset Management Office Hours Hosted by ServiceNow 3 Mar, 2026 12:00 AM PST Event Details Online ServiceNow Exchange: AI Academy - AI Voice Agents - From First Look to First Call Hosted by ServiceNow 3 Mar, 2026 08:30 AM PST Event Details Online Order-to-Cash Exception & Dispute Management Webinar | 03/03/26 Hosted by Karen Canavan 3 Mar, 2026 09:00 AM PST Event Details Online ServiceNow Exchange: The future of AIOps with Autonomous Alert Management Hosted by ServiceNow 3 Mar, 2026 09:00 AM PST Event Details Online ServiceNow Exchange: Platform Academy - Introducing Voice Agent for Mobile Hosted by ServiceNow 3 Mar, 2026 10:00 AM PST Event Details Online ServiceNow Exchange: ServiceNow Impact Office Hours Hosted by ServiceNow 3 Mar, 2026 10:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Request for Product Clarification: SPM, CWM, Agile, and Digital Product Model Integration

Dear community, I have a request for  Clarification: SPM, CWM, Agile, and Digital Product Model Integration, to gain clarity on the intended usage and hierarchy of the Digital Product entities and their relationship to SPM -existing Idea, Demand, Agi...

  • Question
  • Agile Development
  • Demand Management
  • Project Portfolio Management
  • Test Management

Resolved! Enhanced chat - Is there anything else issue

Hello all,We recently enabled the Enhanced chat feature of Now Assist in VA and have an issue at the end of every conversation.When a topic flow ends, the user is being asked "All done! Is there anything else I can help you with?"However, no matter w...

  • Question

ITSM - workspace

Hello, How can I add my custom app details in SOW dashboard similar to the one below. To add a data visualization to the landing page. Thank you..

  • Question

Categories from Time Sheet Portal

Hi,I have to hide some categories from Time Sheet Portal. I tried to make categories inactive from sys_choice.list but it is not hiding.   RegardsSuman P.

  • Question

Resolved! Enforce email format/template for manually created emails

When sending an email from the SOW using this tool we need to enforce specific formatting to make sure we have consistent branding (border color, specific links to the portal at the bottom, etc.):we would like to use   

  • Question

Entites not showing in the entity type while updating the entity filter

In entity filter there are matching records as shown in the screenshot but even after clicking on the update entities no entities are getting populated in the entity section of the entity type as shown below.  User is able to view and click the "'Upd...

  • Question
  • Integrated Risk Management (IRM)

About HAM Licensing

While taking the HAM Fundamentals course, I examined the license reports in my learning instance and noticed a discrepancy I would like to clarify. I have confirmed that monitors registered as consumables are excluded from the count. However, I notic...

  • Question

DEX - Metric Rules limited to 27 kpi's

The Metric rules for devices are limited to 27 KPI's but DEX/ACC collects so much more and limits customers potential for visibility and support of endpoint devices.  I've submitted a support case requesting 11 KPI's to be added.  These KPIs would br...

  • Question

How can I determine all the groups associated with catalog items?

How can I find out all the groups that have access to each catalog item? I need to create an Excel sheet with this relationship.Something like:[catalog item name][variables] | [groups]So, how could I find all the groups that have access to a catalog ...

  • Question

CSA Exam Registration

I am unable to register for CSA exam using my learning credit. Please, advise. 

  • Question

How change CAB approval policy in Change Request

Hi,CAB approval policy how to change,condition all of the CAB group users needs to update there response , if any one updated as rejected the group approval get rejected and move to default state.as per the requirement , if the 5 group members , 4 of...

  • Question
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