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Resolved! What does the red dot mean next to the record producer in the screenshot?

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Using fix script same table we need to copy from one field to other field

Using fix script same table we need to copy from one field to other field i tried with below code but it's not working let me know my mistake var ga=new GlideRecord('sn_compliance_policy_exception'); ga.addEncodedQuery('policy=87420b0bc3ef71103cbbfb1...

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QUERY

If we make the short description field on incident table as mandatory at the dictionary level?A. Nothing happensB. Short description will be mandated on incident table onlyC. Short description will be mandated on all the tables which are extending ta...

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Resolved! download sys_attachment by public

Good Morning Guys!At the moment, i make a Widget and this is on a public site (no authication). In this Widget i want to make downloading files from sys_attachment.first of all, i used the url /sys_attchment?sys_id=<SYSID>, but if i am not logged in,...

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About the exam

What kind of questions are asked in the CSA exam? Are there more scenario-based questions?

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Case Commented notification when additional comments getting added while Trasfering a case

Hi Experts, I had an issue where when I transfer a HR case all the additional comments from Old one is transferring and also an email notification stating "Case commented" is triggering to transferred case. Can someone help to fix this without effect...

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sub cause code display as the value instead of Display value on Problem Task

Sub cause Code values are displaying the exact values , not the label values - After submit the problem task, sub cause code display as the value instead of Display value.Note: but this one show display value before submit the problem task and when t...

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Service Graph Connector for Intune - Extra Fields

We have set up integration with Intune using Service Graph Connector. We now want to send few more fields from Intune to ServiceNow CMDB. I want to check if this connector let's us add these extra fields into its ETL transformer as it appears to be r...

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Resolved! Using Script in Set Value of Catalog UI Policy

Hello everyone,I’m wondering if I can write a script or call a Script Include in the 'Set Value' of a Catalog UI Policy Action ?I tried the following as below, but it didn’t work:Script Include:Catalog UI Policy Action: Result: Is it feasible to make...

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CSM Workspace Dashboard - Configuring columns in the report

We have a dashboard as a landing page on CSM Workspace where we see different sections like:Cases:My active casesmy team's cases if there are more records, we see view all option, on clicking this view all link we want to arrange the sequence of colu...

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Resolved! Certification number is not present in Pearson Vue exams

Hi All I am currently facing a strange issue. I cleared my CAD exam one week ago under newly introduced Pearson Vue exam system but found there is no certification number in my certificate. Instead there is only a dash (-) sign showing up. Please see...

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In the KB Record Article type choice field value two value' should visible in Self Serv Search view

We have a requirement related to Knowledge Base (KB) records. In KB record has an Article Type choice field with three values:End User KBGeneral (End User & Tech Team)Technical KBFor KB records with Article Type set to End User KB or General (End Use...

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How to enable drill down displayed in an “Other” category for Treemap

We have a report "Configuration Items by Volume" with treemap Visualization and type Breakdown.Requirement:Only display the top 10 CIs in terms of volume, the rest should be displayed in an “Other” category which we can drill down on.I am able to sho...

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Copy attachment from "sys_attachment" to scoped app table.

Hi all,I am stuck with a problem from past few days that, my all the attachments are stored in "sys_attachment" table and i want to add the same attachment to the record of "x_dmcso_oneview_question_answer" table. As, i have to integrate the feature ...

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Resolved! Dashboard Widgets not being captured properly in update set

Hi @everyone,I created a pre-defined filter on a report source and attached it to an existing widget. However, when I capture the widget, the filter is not being captured with it. Only the original widget is captured, and the pre-defined filter is ca...

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