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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by laurentapia #BuildWith is BACK! Here's your first look #BuildWith is BACK! Here's your first look For the fourth year in a row, #BuildWith... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Top 10 ServiceNow Tables Every Developer Should Know 1. sys_user – The Users Table This table stores all us... Read More Its_Azar Specialist Understanding Time-Limited Roles in ServiceNow Giving permanent roles for short-term tasks increases security risk and leads to ro... Read More Its_Azar Specialist Building Secure and Scalable Custom Apps on ServiceNow 1. Security Starts Day One Treat security as a design ... Read More Hanna_G Specialist 🚀 Agile Card Labels: Automatically Reflect Story Status in the Agile Board In Agile development w... Read More Juhi Poddar Specialist Step-by-Step Guide to Contributing to Hacktoberfest Level 1 Code Snippets In this article, I’ll ... Read More Prasanna_Patil Specialist Groups, users, location creation using Service Bridge Hello All, Can some one confirm me if we can create Gr... Read More mayankkumar Specialist ServiceNow CSA Discounted Voucher Hello community,-------------------------------------------------------------------... Read More Ramya V Specialist Customizing Mobile Card Views with Mobile UI Rules in ServiceNow Customizing Mobile Car... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: FSM Academy - Contractor Management and Field Service Marketplace Hosted by Lolita Honkpo 12 Nov, 2025 08:00 AM PST Event Details Online Live on ServiceNow: From vision to value in 90 days: KPMG’s AI transformation with ServiceNow Hosted by Lolita Honkpo 12 Nov, 2025 08:00 AM PST Event Details Online Live on ServiceNow: From vision to value in 90 days: KPMG’s AI transformation with ServiceNow Hosted by Lolita Honkpo 12 Nov, 2025 08:00 AM PST Event Details Online Live on ServiceNow: IRM Entity User Access Office Hours Hosted by Lolita Honkpo 12 Nov, 2025 08:00 AM PST Event Details Online Live on ServiceNow: HR Service Delivery Academy: HR Service Delivery Q4 2025 Roadmap Hosted by Lolita Honkpo 12 Nov, 2025 08:00 AM PST Event Details Online Live on ServiceNow: Platform Analytics Academy Hosted by Lolita Honkpo 12 Nov, 2025 09:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

How to hide the assigned agent name for a confidential CSM service

 Dear Community,I have a special requirement regarding a particular service of my client, which is highly classified. We are using CSM to handle cases for this service.Requirement:We should not show the currently assigned agent's name to the customer...

  • Question
  • Case Management
  • CSM Configurable Workspace
  • Customer Service Management
  • Customer Service Portals

How can I share reports on the portal but restrict back-end access?

Hi everyone,I can share the reports I’ve created on the portal, but I want to make sure users cannot access the back-end The goal is for users to only view the reports without being able to edit them or directly access the back-end.Thanks and Regards...

  • Question

Run Powershell script with another user and not MidServer user

Hello,We are trying to trigger a PowerShell script from ServiceNow.The PowerShell Script is written on the Server which reset the password of the AD User.But, the PowerShell script runs with the MidServer user who has only Log on as Service, it does ...

  • Question

Pre-Notification for Password Expiry to users in Teams and VA Chat

Hi Team, I want to configure password expiry notifications sent to users like 3/7/15/30 Days before in Teams and NAVA Chat, where my user records are in other system. We are getting them using LDAP. How to configure this.Please provide any detailed s...

  • Question

SOW: UI Action 'Assign To Me' how to filter groups?

Situation:When creating a new incident via the service operations workspace, using the '+' button.There is a UI button is called 'Assign to me' which displays a list of all groups of which the current user is a member. Business Need:We need to be abl...

  • Question

Service Portal - Hide user information on header menu.

Hi Every Body How can i Hide user information on header menu ?   Is there any possibility that the header menu may not be displayed or be displayed without any options, including the logo, on a portal built with Service Portal? thanks. 

  • Question

How to discover Saas Applications via ITOm Discovery

Hello ITOM Experts, How do we discover the applications which are in Saas (NOT Azure NOT AWS for them we need cloud credentials as per standard implementation). They are SSO integrated within our environment but are Saas products. DO ServiceNow ITOM ...

  • Question

Using "Do the following in parallel" into a loop "do the following until"

Hi, I try to do a loo where i want to execute one action if a sc_task is updated OR if 2 minutes is passedbut repeat 5 times.When le loop is executed one time and passed on one branch of the "do the following in parallel" it not wait a second time in...

  • Question

#BuildWith is BACK! Here's your first look

  #BuildWith is BACK! Here's your first look   For the fourth year in a row, #BuildWith is back, and this time, we’re excited to see what you’ll create with ServiceNow Build Agent! Here’s your first look at what’s ahead. The full challenge guide, su...

  • blog

Need some Info/Help on the Skills Table

So we want to add the Skills field to Catalog tasks so mangers can assign to staff based on their current skill level. We like the ones under the Technical Skill level (table: cmn_skill_level) and while I was able to configure that list view to show ...

  • Question
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Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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