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What`s New Popular Posts More The latest in Community Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 3 with MVP Anders Figenschow Follow along with Serv... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 1 and 2 with MVP Anders Figenschow Follow along with Serv... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by jordancbaron The Official CreatorCon 2026 Know-Before-You-Go! CreatorCon is Almost Here. Here's Everything You Need ... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More Posted by Abigail Lavadia Don't Miss These Customer Success Sessions at Knowledge 2026 Knowledge 2026 is almo... Read More Posted by Brad Tilton Your K26 agentic AI guide: Where to go, What to do, What to walk away with ⬇ Download PDF Inspire... Read More Posted by jordancbaron How to Use Agenda Builder for Knowledge 2026 and CreatorCon Agenda Builder is offi... Read More Posted by laurentapia First Time at CreatorCon? Join the Crew. First Time at Knowledge? Join the CreatorCon Crew. Walking into CreatorCon for the ... Read More Posted by kristymerriam Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights George_1 Specialist HTML tags visible in Special Handling Notes after Australia upgrade After a recent upgrade... Read More George_1 Specialist Public pages not authorized error When attempting to access the portal registration page, an error is displayed even ... Read More Tejas Adhalrao Specialist Trigger Search Button Action on Enter Key Press in ServiceNow UI Builder Workspace Hi Community, I have c... Read More Tejas Adhalrao Specialist Display Empty Field Values as “NA” Hi Community, I have a client requirement in ServiceNow where all empty field value... Read More George_1 Specialist Sys user group read only Why is this sys_user_group record read only, tried with security_admin as well Read More George_1 Specialist Record producer in workspace How to add a record producer as form in workspace. Read More George_1 Specialist User Group While assigning a group to the user im seeing this error. Why      Read More George_1 Specialist Workspace Reference field icon How to get this reference / info” icon (ⓘ) next to a reference field in Workspace, ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Office Hours: Unified Security Exposure Management (USEM) - Migration and Adoption (APAC) Hosted by Sarah Wood 12 May, 2026 08:30 PM PDT Event Details Online Sydney ServiceNow Enthusiast Group - May 2026 - Australia Release! Hosted by glennguzzo 13 May, 2026 12:30 AM PDT Event Details Online ServiceNow Exchange: Field Service Management Academy Hosted by seemasingh 13 May, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Autonomous IT Academy - Data Foundations Hosted by seemasingh 13 May, 2026 08:00 AM PDT Event Details Online A ServiceNow Workshop: CMDB, AI, and all things ITOM Hosted by Brandie 13 May, 2026 09:00 AM PDT Event Details Online From Spreadsheets to Strategy: Modernizing Federal Capital Investment Planning with SPM Hosted by Mayleen Fitzcha 13 May, 2026 10:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Reporting on budgets when some projects migrated to next experience

This is related to moving budgeting to the next experience which is described here: https://www.servicenow.com/community/spm-articles/budget-migration-guidance/ta-p/3037991 We recently installed Project Workspace, and yes, it is amazing, you should t...

  • Question

CIs Creating Assets, but set to Don't create assets

We have a Hardware Model called Microsoft Virtual Machine that is set with Asset tracking strategy = Don't create assets, however assets are being created.   ServiceNow Admin said that the CI initially was discovered under an Unknown Model, that may ...

  • Question

Resolved! Can two pattern trigger for same process?

I have a scenario where two applications are using same process. I have two classifiers with diff condition based on parameters and they match the process independently as we expect. However I see one of these patterns is only triggered during scan. ...

  • Question
  • Discovery

SOW subscription details

Hi everyone I would like to know if it is possible to add a person's mobile number when subscribing to a shift? Currently it only shows the shift and the primary contact. I would like to see the mobile number in Outlook as well.  

  • Question

Restrict creation of empty Time sheets via Time sheet portal.

We see that when a user enters the timesheet portal (which defaults to the current reporting period), an empty timesheet for that period is created. As users navigate backward or forward in time, empty timesheets are being created for those reporting...

  • Question

My List sharing option in DLP Workspace

I need to enable the ability to share lists created under "My Lists" in the DLP Workspace with other team members, similar to the functionality available in the SOW Workspace.How to configure the list options in the UI builder list variant.  

  • Question

Triage and categorize ITSM incidents - Agentic Workflow Issue

I have been trying to get the "Triage and categorize ITSM incidents" to automatically trigger when a new incident is created but nothing I do seems to get the trigger to work. This official video from SN states that this should be possible, https://w...

  • Question

Triage and Categorize ITSM Incidents does not update category

Hi!When I tried to use this functionality, the category is not updated, and the incident work notes are updated with some steps instead. Is this the expected default behavior? I was expecting a response similar to: “Recommended incident (INC0868900) ...

  • Question

Condition for Page Route Map

 Hi all, I am asking if there is a method to apply condition to page route map like for certain users, page route map will activate and for others page route map don't because currently, I have a universal service portal, all customer has access to i...

  • Question

Cannot Switch Dashboards on EA Workspace

I cannot switch dashboards in EA workspace from Enterprise Architecture Dashboard to Application 360 - EA Workspace and Application Assessments - EA Workspace.Only a small message/ hint pops up saying Change dashboard.

  • Question

Cisco Catalyst concatenating switch stacks

We're bringing in our network gear info primarily using Cisco Catalyst Connector, however it's creating switch stacks as one CI instead of multiple (it also misses the relationships, so we will be using Discovery) and is just concatenating Serial num...

  • Question

Creation of Report

I want to create a report showing the "total number of servers deployed vs the number of servers that do not contain a relationship to an Application or a Technical Service". Please suggest. 

  • Question

How to NAS and ServiceNow Integration.

Hi Team, I am looking how we can do NAS and ServiceNow Integration. is there any proper documentation available for  this 

  • Question

Database view

Hi,I’m trying to build a three‑level database view based on an entity hierarchy. We have three entity types: Domain, Process, and Sub‑process. These entities are related through an entity hierarchy table with the following relationships:Domain (upstr...

  • Question
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