Welcome to the ServiceNow Community You're ready to learn, share, and connect with others. And you're not alone.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
904135members
2889199posts
What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by jordancbaron Stirring Things Up: September's Community Cafe Welcome to the September Community Cafe! We may be a little late pouring this month... Read More Posted by jordancbaron CreatorCon is Coming to World Forum Chicago! Hey, ServiceNow Community! Clear your calendar for September 18, 2025. You won’t wa... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by jordancbaron Register for TechNow, Live Code, and More: July’s Community Cafe For over a year, the C... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More Posted by jordancbaron Missed Knowledge and CreatorCon 2025? Here’s How to Catch Up Missed Knowledge and C... Read More Posted by ServiceNow From bold ideas to bold transformation: a Knowledge 2025 customer success recap Keep the Knowledge 202... Read More Posted by Earl Duque Yokohama Content Archive Your Yokohama release is here! The Developer Advocate content is being done differe... Read More Posted by Kristy Merriam Playbook Localization in Yokohama: Making Global Workflows Effortless Playbook Localization ... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Selva Arun Specialist Understanding the "Archive Unique Certificates" Table in ServiceNow Certificate Management Issue Description Whil... Read More Selva Arun Specialist Knowledge Article: Supplemental Guide to Nutanix Acropolis Discovery in ServiceNow Overview This knowledg... Read More Selva Arun Specialist ServiceNow SQL Server Discovery Troubleshooting: The Hidden TCP Port Issue!! Summary: This knowledg... Read More Selva Arun Specialist Can we apply CMDB DATA Manager policies on the Non CMDB CI table? Hi Community, I have a... Read More Rampriya-S Specialist Auto-Label Blocked Stories in Agile Visual Task Board (VTB) Hi everyone, When work... Read More Selva Arun Specialist Understanding WAP and WLC Discovery in ServiceNow: A Real-World Investigation When 500 Access Points... Read More Selva Arun Specialist Manual Certificate CI Creation in ServiceNow!! Manual Certificate Configuration Item Creation in ServiceNow A Complete Guide for S... Read More Rampriya-S Specialist Zurich Release: New Products, Smarter Building Zurich Release: New Products, Smarter Building Thought Yokohama was the grand final... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: What's New in the Zurich release for ITOM Visibility & Cloud Accelerate Hosted by Lolita Honkpo 29 Sep, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: What's New in the Zurich release for ITOM Visibility & Cloud Accelerate Hosted by Lolita Honkpo 29 Sep, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: What's New in the Zurich release for SPM, EA and CWM Hosted by Lolita Honkpo 29 Sep, 2025 09:00 AM PDT Event Details Online Live on ServiceNow: What's New in the Zurich release for SPM, EA and CWM Hosted by Lolita Honkpo 29 Sep, 2025 09:00 AM PDT Event Details Online Live on ServiceNow: What's New in the Zurich release for SPM, EA and CWM Hosted by Lolita Honkpo 29 Sep, 2025 09:00 AM PDT Event Details Online Live on ServiceNow: What's New in the Zurich release for SPM, EA and CWM Hosted by Lolita Honkpo 29 Sep, 2025 09:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

IP Ranges for Cloud CIs

Is there a SN recommendation on whether IP ranges should be populated on discovery schedules for cloud resources? We use a graph connector but no IP addresses are populating. Is this a normal occurrence with cloud?

  • Question

How to show an agent's route in Agent Mobile

Hello everyone,I'm new to FSM and currently exploring the Agent Mobile app. While reviewing it, a few questions arose about agent routes:1. I need the Agent Mobile application to show the actual route of an agent to the location of a Work Order Task....

  • Question

How can we enable Email Composer in EAP?

I want to enable Email Composer (Docs - Communicating via email in Workspace) in EAP so that my teams can keep email communications related to Features and Stories in those records. The article I linked to shows the feature, but it doesn't explain ho...

  • Question
  • Agile Development
  • Service Portfolio Management

Introducing Machine Identity Console (New in Zurich)

Why machine identity matters more than ever In today’s hyperconnected cloud environments, machine identities—those assigned to APIs, services, and non-human entities—are everywhere. They’re the glue that holds secure integrations together. But when m...

  • blog
  • Customer Security and Trust (CST)
  • Platform Security

Status Reports in Project Workspace: Templates and Dynamic Tokens Customising

Creating and Customising Status Reports and templates with Dynamic Tokens in Project Workspace    Effective project management relies heavily on timely and accurate status reporting, and Project Workspace offers a powerful solution by allowing user...

  • Article
  • Dynamic tokens
  • Dynamic Tokens in Project Workspace
  • project workspace
  • Project Workspace Customization using Dynamic Tokens
  • ServiceNow Dynamic Tokens for Status Reports
  • Status report
  • Templates

Personas and Roles - Bringing order to access chaos

Managing access to specific users or groups of users can be confusing. It is helpful to agree on terminology in the first place:   A role (in the ServiceNow context) is a type of configuration that links users or groups to specific access rights (lik...

  • Article
  • Automated Test Framework
  • Best Practices
  • Instance Configuration
  • Now Platform App Engine
  • Scoped App Development
  • Scripting and Coding

Zurich Release

Currently not able to create scoped apps within Zurich. I have released and requested a few PDIs so far and still having the same issue. I get the error message: "Unable to create this application. Go back to the create app experience and enter a dif...

  • Question

Building pages in ServicePortal

Hi, I have an existing service portal, there is a dropdown in one header widget. Now, I had to add a new option to the drop-down, and if the user clicks on the particular option, they should be redirected to another page. The page again consists of n...

  • Question

Duplicate email addresses for contacts and consumers

Hi, I would like to hear your thoughts and experiences on how you deal with duplicate email addresses for contacts and consumers.A little background, we are implementing CSM and we offer B2B and B2C services.We experience that often times private ind...

  • Question

workflow email

Ticket status to automatically change to "In Progress" state if the caller/affected user responded or have any updates on the ticket

  • Question

Integration

Hi Community, I am working in a task where i am getting CSV file from s3 bucket and store it in staging table as an attachment, I want to move this csv file to import set staging table. we receive daily one csv file and want to daily move this. what ...

  • Question
View More
Announcements

Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

Learn More