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What`s New Popular Posts More The latest in Community Posted by jordancbaron Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Posted by Travis Toulson Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Posted by laurenmcman Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Posted by ServiceNow ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for You ServiceNow Otto Has Ar... Read More Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More Posted by ServiceNow Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Posted by ryanyong From Development to Production: Ask ServiceNow's AI Experts Anything Hey everyone, I'm Ryan... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Prasanna_Patil Specialist Stocktiker requirements Hi all, We are integrating stocktiker on service portal. Hence can anyone suggest what should be functio... Read More Ramya V Specialist How to Enable Now Assist for Work Order Task Closure in FSM Mobile Overview Now Assist fo... Read More Ramya V Specialist How to Enable Now Assist in the ServiceNow Agent Mobile App for FSM Overview Now Assist fo... Read More George_1 Specialist How to Generate Knowledge Articles Automatically from Resolved HR Requests? When an HR request is ... Read More Prasanna_Patil Specialist Workday to servicenow integration requirements gathering Hey All, We are building a new portal and performing w... Read More George_1 Specialist Agent Chat Window Disappears in Service Operations Workspace After Accepting Live Chat Request Hey All, We are building a new portal and performing w... Read More Tejas Adhalrao Specialist Questions Regarding Import Set Transform Map Execution and Easy Import Validation Hi Community, I have t... Read More Tejas Adhalrao Specialist Transform Map execution Question 1:If data comes from an API and is inserted/updated in a staging (Import Set) table, when will ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online [ANZ] Register Today! 2026 September EA Vision Series - Roadmap, Customer Stories & more Hosted by RebeccaH5 23 Sep, 2026 03:00 PM PDT Event Details Online [Asia] Register Today! 2026 September EA Vision Series - Roadmap, Customer Stories & more Hosted by RebeccaH5 23 Sep, 2026 08:00 PM PDT Event Details Online Webinar: Governance was built for human speed. AI moves faster. Hosted by Carrie Lea 24 Sep, 2026 05:00 AM PDT Event Details Online Webinar: Governance was built for human speed. AI moves faster. Hosted by Carrie Lea 24 Sep, 2026 05:00 AM PDT Event Details In person SNUG Live Calgary Hosted by Brandie 24 Sep, 2026 07:30 AM PDT Event Details In person ServiceNow Exchange: Process Mining Office Hours Hosted by ServiceNow 24 Sep, 2026 08:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

How to show /Hide 'Request something 'in Portal

Hi All,Servicenow Portal 'Request something' should be aviabale if logged in ITIL user is belongs to Claims Group and  when one Specific system property is TRUE .if Person not belongs to Claims group , for them it should be available  as regular like...

  • Question

Unable to Set the Default Filter on Related Lists of Problem Records

Hello ServiceNow experts,I am facing an issue with the Problem record related lists where the default filter is not being set/applied correctly.The same configuration works as expected for Incident and Change records. However, when we add a filter to...

  • Question

Stocktiker requirements

Hi all,   We are integrating stocktiker on service portal. Hence can anyone suggest what should be functional and technical requirements   

  • Question

The use of the Reason field in Change Requests

Looking for help understanding the purpose of the Reason field in Change Requests in the Zurich release of ServiceNow. Maybe explaining what we need would help.  We need a way to understand why a change request is needed.  We are trying to determine ...

  • Question

Knowledge Management

Hi Everyone, Actually we are facing some issues with knowledge articles work flows.When the article comes to review state, the approvals getting triggered to approval group. But here the problem is if the approver rejectes the approvals, the article ...

  • Question

MRVS mysteriously set to Required

I have an MRVS that needs to be on screen but not required.  I have set a script that auto-populates the first row when a different question triggers that need.  However, there is NO call to make the mrvs required. There are no policies making it req...

  • Question

Monthly Patching and Weekly Security Patching

The new weekly security patching is throwing me for a bit of a loop with respect to monthly patching. Here's the scenario. At the beginning of August, we decided we wanted to go to Zurich Patch 11m to fix a known issue. We upgraded non-prod instances...

  • Question

How to add a hyperlink to specific text in a Catalog checkbox variable

Hi Community,I have a ServiceNow Catalog Item with a checkbox variable called sample_acknowledgement.The checkbox label contains text similar to:I confirm that I have reviewed the company guidelines and agree to comply with POL-100, Acceptable Use, a...

  • Question

The Real Talk: Your Knowledge base will never be perfect

One thing I keep hearing as I talk to my peers about turning on AI is:   I'm not sure that our knowledge is in a state where it will make AI beneficial.  I get that but I think it's more of a delay tactic than an actual reason to not get started.  Ye...

  • Question
  • platform owner

Resolved! When is the deprecation date for Legacy Workflow Engine?

Hi Team, As we know the legacy workflow editor has entered the maintenance state from last couple of years. Can anyone confirm the deprecation of workflow editor in Australia version?if Yes, in that case is it required to migrate the legacy workflows...

  • Question

Webinar: Closing the gap between AI ambition and execution

If your team is piloting AI but struggling to move past start, you're not alone. ServiceNow's 2026 AI Maturity Index found that 9 in 10 organizations are piloting agentic AI, but only 5% have re-architected work around it. This gap between "piloting"...

  • Event

Webinar: Closing the gap between AI ambition and execution

If your team is piloting AI but struggling to move past start, you're not alone. ServiceNow's 2026 AI Maturity Index found that 9 in 10 organizations are piloting agentic AI, but only 5% have re-architected work around it. This gap between "piloting"...

  • Event
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