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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Community Exclusive: Save $400 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Being ... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Before Your ServiceNow Certification Expires: Read This What Is the ServiceNow Certification Maintenance Progr... Read More Its_Azar Specialist ServiceNow Developer Interview Questions 1. Core ServiceNow Platform Fundamentals 1. What is ServiceNow, and how does it dif... Read More Its_Azar Specialist Cleared CIS-DF (CMDB & CSDM): Exam Experience, Difficulty Level, and Key Learnings I cleared the CIS-DF e... Read More Its_Azar Specialist Handbook/Guide for Configuration Management Database (CMDB) Fundamentals On Demand Hey everyone, I’m prep... Read More Prasanna_Patil Specialist Service catalog to project creation Hello All, We have a requirement in service catalog. Catalog form will have a feild... Read More Its_Azar Specialist Big News: CIS – Data Foundations Exam Is Now Free – Here’s Everything You Need to Know From December 15, 2025... Read More JessicaLanR Specialist A entrega é o ponto final: mas como um EM traduz valor em projetos ServiceNow? Tem uma coisa que eu a... Read More JessicaLanR Specialist Como lidar com stakeholders difíceis em projetos ServiceNow sem perder a cabeça Não adianta fugir: em ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: [EMEA] App Engine Academy Hosted by Lolita Honkpo 21 Jan, 2026 01:00 AM PST Event Details Online ServiceNow Exchange: Autonomous IT Academy Hosted by Lolita Honkpo 21 Jan, 2026 08:00 AM PST Event Details Online ServiceNow Exchange: Platform Analytics Academy Hosted by Lolita Honkpo 21 Jan, 2026 09:00 AM PST Event Details Online ServiceNow Exchange: [APAC] Digital End-User Experience (DEX) Office Hours Hosted by Lolita Honkpo 21 Jan, 2026 07:30 PM PST Event Details Online ServiceNow Exchange: Process Mining Office Hours Hosted by Lolita Honkpo 22 Jan, 2026 08:00 AM PST Event Details Online Knowledge 26ご紹介セッション Hosted by manarobot 22 Jan–23 Jan, 2026 10:00 PM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

How do I add a template and blind copy a user group via Inbound Action?

Hi, I have this inbound action script below: (function runAction( /*GlideRecord*/ current, /*GlideRecord*/ event, /*EmailWrapper*/ email, /*ScopedEmailLogger*/ logger, /*EmailClassifier*/ classifier) { // Prep fields var groupSysID = '123456789...

  • Question

Hide unused CMDB CI tables from selection?

Does anyone know if there is a good way to prevent unused CMDB CI tables from appearing in choice lists where tables can be selected and in the CI Class Manager? There are a lot of CI classes I know that my org will never use and it makes selection a...

  • Question

ServiceNow PDI Issues

Hi all, Since December, there have been numerous issues with sync the PDIs.  We have had to rebuild the PDI multiple times, and the syn does NOT update, still stuck on December 22nd. Why does this keep happening? Just seems like ServiceNow should be ...

  • Question

Software Models, PPN and Vendor Catalog Items (VCI)

It seems as though this could be reviewed by several different groups so I thought I would start with SAM. ServiceNow has separate modules for purchasing and in SAM Pro the software models have VCIs.  The VCIs are created in order to add the models t...

  • Question

Multiple Tasks with different wait condition

Hi! We had this requirement to trigger tasks and if some of the task is closed the other one gets triggered. There are 10 tasks that will fire right after the ticket is submitted. If 4 of the task is closed, say we need to know if Task 5,6,7 and 8 is...

  • Question

Service Portal Widget

Hi All! I would like to know how can I apply this widget that pops up during ticket submission on the portal to my order guide. I saw that this is a SC Widget but I cant find a way to make that pop up when the user clicks the "order now". Thank you 

  • Question

Preparing for CSA Exam Looking for Mock Exams & Practice Questions

Hi everyone I’m currently preparing for the ServiceNow Certified System Administrator (CSA) exam and wanted to reach out to this community for some guidance. I’ve been covering the official syllabus and hands-on practice, but I feel that mock exams a...

  • Question

Query on IBM License Metric Tool (ILMT) integration with ServiceNow

Hi All,Currently the IBM License Metric Tool (ILMT) integration is done with the ServiceNow, but it is not up and running, I got PEM certificate from IBM team, how can I upload the certificate into ServiceNow without effecting existing configurations...

  • Question

Hide HR case from my request filter on portal

Hi everyone, i'm still looking for the solution for this, what i've found and what controlling my request list is my request Filter i pen HR Case opened record and i need to apply a filter to hide the requests when Hr service is offboarding and Count...

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