ServiceNow Community

Browser Extension for Employee Center

Academy Session Overview We’re excited to introduce the Browser Extension for Employee Center—a new way to surface helpful content, communications, and tools directly within third-party work applications like Workday, Concur, or Fidelity. Thi...

Article

Why only Admin users can create Knowledge Categories, but Knowledge Managers and KB Owners cannot.

Hi Community, I’m working on an OOB Knowledge Management setup in ServiceNow and noticed an issue with Knowledge Category creation access. Here’s what I’m seeing: We’re using the out-of-box ACLs and UI Action “New” for the kb_category table. ACL scri...

Question

OAuth Token Expiration - iManage Spoke

I am attempting to integrate with iManage using the iManage Spoke provided by ServiceNow. The integration works, but I keep having to frequently reobtain the OAuth Token manually. There is no clear method to automate obtaining a new token when the ...

Question
Integration hub
Workflow Data Fabric

Adding columns in the Financials tab of the Strategic Planning Workspace

Hi. How would I go about bringing additional data points into the left-hand section of the Financials tab on the Strategic Planning Workspace? I've got a customer that would like to see the Investment Type on the left pane, with the Rank and Planni...

Question

How do I know who created page and variant on UI builder?

Hello All, How do I know who created page and variant on UI builder? It doesn't give information on Setting or page editor. Is there a way to know when two people work at the same time on same UI builder? Thanks

Question

How to be efficient in scripting?

Can anyone please guide me to make myself efficient on ServiceNow Scripting? Please give me a set of questions through which I can brush up my basics and make snow scripting with ease.

Question

Issue with Displaying Empty Fields in the "Additional Details" Tab in ServiceNow Portal

Hello ServiceNow Community,I am working on customizing the ServiceNow portal and have encountered an issue with the display of the "Additional Details" tab. Specifically, even though I have not filled out some fields in the catalog request form, thes...

Question

How to see attributes of all tables

Hello All, As we have CI class manager for CMDB class (table) from where we can see all the attributes or Description or Definition of CMBD tables, do we have something similar related to other tables like - Hardware Asset Management Table (alm_hard...

Question
Data Foundations

How to trigger async REST call from Button in Workspace

Hi everyone,I'm fairly new to the Now Experience and currently working on a SIR Workspace where I need to add a button that:Triggers an asynchronous REST call to an external service.Once the call completes, reloads the data in a Data Resource called ...

Question

Step-by-Step Guide to Contributing to Hacktoberfest Level 1 Code Snippets

In this article, I’ll walk you through a step-by-step process to successfully contribute to a Hacktoberfest Level 1 Code Snippet project. 里 All you need is: A GitHub accountSome creative ideas And your enthusiasm to contribute and grow together Step...

Article

No records are populating in 'CIs not reported by discovery sources' card in CMDB 360 workspace

Hi, No records are populating in 'CIs not reported by discovery sources' card in CMDB 360 section on CMDB Workspace. How logic works at backend? Thank you in Advance

Question

Resolved! Unable to obtain worker thread

Hi all,About a month ago, i created multiple data sources that import data into ServiceNow using CSV files. They were working perfectly then, but yesterday, as i was trying to manually trigger the import sets using "Load All Records" or "Test Load 20...

Question

End Date in my client Script is getting set to incorrect time on the Ritm and record

var endofDay = new Date(); var dateEod = endofDay.setHours(17,0,0,0); g_form.setValue('u_end_date', new Date(dateEod)); the output in the RITM is 2025- 10 - 10 00:00:00on the catalog its 2025- 10 - 10 17:00:00

Question

How to upload Attachments using upload button on service portal

I need to select an attachment once I click on upload button. Using ATF how to do it can any one please help.

Question

Data import and transform map and fix script issue

Hi Community,I have come across a weird issue. I am working on use case to import data from MySQL to ServiceNow using a JDBC data source. I have created 5 data sources (one for each table of MySQL). The next step is to map all the loaded data into on...

Question