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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Anil Nemmikanti Specialist Record is being aborted on update but there is no abort BR on the same table. How it is possible?
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shreedevin Specialist Building “Simply Thriftify” with Build Agent . My Journey in the #BuildWithBuildAgent Challenge
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Its_Azar Specialist Top 10 ServiceNow Tables Every Developer Should Know 1. sys_user – The Users Table This table stores all us... Read More Its_Azar Specialist Understanding Time-Limited Roles in ServiceNow Giving permanent roles for short-term tasks increases security risk and leads to ro... Read More Its_Azar Specialist Building Secure and Scalable Custom Apps on ServiceNow 1. Security Starts Day One Treat security as a design ... Read More Hanna_G Specialist 🚀 Agile Card Labels: Automatically Reflect Story Status in the Agile Board In Agile development w... Read More Juhi Poddar Specialist Step-by-Step Guide to Contributing to Hacktoberfest Level 1 Code Snippets In this article, I’ll ... Read More Prasanna_Patil Specialist Groups, users, location creation using Service Bridge Hello All, Can some one confirm me if we can create Gr... Read More
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Community activity

How smart assessment trigger control attestation status?

Hello everyone, I'm trying to find  what rule, flow or script is responsible for change the control status to compliance/nom-compliance. In the moment i'm using smart assessment as control attestation. I alredy look in Business Rules, flows and scrip...

  • Question

How to have a dynamic approval process once the catalog is submitted ?

The requirement is this After a ServiceNow catalog is submitted,  2 approval task need to be created in sequence defined below 1st approval task will be to a group2nd approval task will be to a person When the 1st approval task goes to the group, any...

  • Question

Incident Meets Filter Criteria but Not Displayed in List View

Hi Community, One of the incidents has the assignment group set to IAM, the state is ‘In Progress,’ and the ‘Assigned To’ field is empty. In the list view, I applied the following filter conditions:Assignment Group = IAMState = New, On Hold, In Progr...

  • Question

Best Way to block the data insertion for Discovery tables

I would like to block the data insertion for discovery tables as these tables does not gives any valuable data and it clutter the CMDB.    Some example table is: Dscy_route_next_hop table.    Suggest me best apporach to block the data insertion.    T...

  • Question

Custom Option to "Create Article" in Workspace broken since Zurich

We have added the option to create articles in our workspace in the header tab:We did this by extending the following json: sys_ux_page_property.do?sys_id=1bba870c0ff120102208555db4767e71We added the following to the value:{"label": {"translatable": ...

  • Question

Resolved! Service Offering SLA with Service Commitment not Triggering in TASK SLA

Hello Team, We have configured the SLA Definition,Service Commitment and Service offering.But Task SLA not getting attached. We already gone the below KB article. https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0851951.   I hav...

  • Question

Related to Service catalog on visibility and mandatory fields

In my service catalog, i have two select box field, for eg, 1 . is categery which has two options anad 2. is sub category which has 5 options.now based on these conditions , the form visiblity and mandatory should work according.Like it becomes 10 co...

  • Question

In Virtual Agent when i Click I need more Help it ends the chat

In Virtual Agent When I click 'I need more help' , it ends the chat. I think this is an OOB functionality. Does anyone have any idea , if we select 'I need more help', then it should allow user to search rather that ending the chat.

  • Question
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Announcements

Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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