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What`s New Popular Posts More The latest in Community Posted by ServiceNow Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by laurentapia The #BuildMoreWithBuildAgent Challenge: Meet the Outstanding Apps The #BuildMoreWithBuil... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights George_1 Specialist workspace application menu visibility Is it possible to restrict the visibility of a sys_ux_list to a specific user group... Read More George_1 Specialist workspace application menu list I have a record producer created on problem table how can I add it to workspace lis... Read More Prasanna_Patil Specialist Adding ITIL role ro service account will act as license consumed? Hey All, If we give It... Read More Tejas Adhalrao Specialist How to configure Easy Import to always use an existing Transform Map? Hi everyone, Issue: I'... Read More Tejas Adhalrao Specialist Workspace List Error I have a Workspace page that displays records using multiple sys_ux_list configurations under the same c... Read More Tejas Adhalrao Specialist Best Approach to Export Large Data Volumes Hi Everyone, I have a table containing around 300,000–400,000 records. When exporti... Read More Its_Azar Specialist ServiceNow's JavaScript Executor You might already know about this tool, but if you don't, here's a handy little Ser... Read More George_1 Specialist Knowledge Workflow show "Pending - Not Started" I am creating Knowledge Articles using different artic... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: ITOM Academy – ITOM LEAP Leading Practices Hosted by ServiceNow 15 Jul, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: What's New in the Q2'26 release for Workplace Service Delivery Hosted by ServiceNow 15 Jul–31 Jul, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: What’s New in the Australia release for Third–party Risk Management (TPRM) Hosted by ServiceNow 15 Jul–31 Jul, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: What's New in Australia release for Field Sewrvice Management (FSM) Hosted by ServiceNow 15 Jul, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: What's New in the Australia release for Telecom Hosted by ServiceNow 15 Jul, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: What's New in the Australia release for Asset Management Hosted by ServiceNow 15 Jul, 2026 08:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

No data collectors available for selection in DPR policy editor

Hello,for some reason, maybe through some recent update, if I am in the policy administration in DPR and attempt to add a data collector, it shows nothing.The policy is in State inactive and Lock status is unlocked.However, no data collectors:Checkin...

  • Question

AI Control Tower and risk integration backend functioning

HiCan anyone please explain the backend functioning of the "assessment responses" in the onboarding of an AI asset that automatically maps the risks accordingly and evaluates the risk score and analysis to consider. Like how we map the responses with...

  • Question

Provisioning of Entra ID User data to ServiceNow Custom Table

Hello All, We have been assigned to a task of provision user accounts added in Microsoft Entra ID Users module to be synced into ServiceNow custom table.We already been syncing user data in sys_user table as part of SCIMv2 plugin we have setup a basi...

  • Question

Values visible in alm_hardware list view but empty in form view

Hi everyone, I'm facing an issue with the cmdb_ci and alm_hardware tables. Both tables have common fields such as Primary Contact, Secondary Contact, and Responsible Manager. When I update these fields in the cmdb_ci record, the updated values are vi...

  • Question

impact of Australia upgrade on CSM Workspace

Hello Everyone, After Australia upgrade, OOB case ex- CS000******* has not Tabs/section coming in CSM Workspace. Details, TASK, SLA are missing on top view. But other cases who is not OOB , are have tabs/sections are available.I noticed for OOB Cases...

  • Question

How watchlist field works?

Hi All, So I need to understand how watchlist field works? OOB, can users in the watchlist field able to edit the record? if No, then how it is restricted, is there any OOB script or ACL, which allows users to read records but restrict the write acce...

  • Question

How to show "Answered vs Not Answered" in a Dashboard viz

I have a table with one row per question, where Value is populated when answered and blank when not. I want a Donut/Pie widget showing just two segments: "Answered" vs "Not answered".  - Group by → Value splits by actual answer content ("0", "1", "(e...

  • Question

How to populate field message on top of the field using client script?

Hi All,I'm writing a catalog client script to populate a field message using g_form.showFieldMsg() method. This method displays a message under the specified form field but the requirement is to show on top of the field, How to populate a field messa...

  • Question

Looking for Servicenow ITAM resources

Hi everyone I am looking for Servicenow ITAM senior developers having 6yrs of  exp for guru gram location and junior developers for 4yrs of experience 

  • Question
  • Full-Time

can't patch to Australia Patch 3

Hello,I have my dev instance running patch2 and I am trying to deploy patch 3Build name: AustraliaBuild date: 04-29-2026_2044Build tag: glide-australia-02-11-2026__patch2-04-17-2026I keep getting the Servicenow main page login to connect to the servi...

  • Question
  • Platform and Cloud Security

Workday Integration Issue

Could anyone  please clarify how work email data is integrated from Workday to ServiceNow? Also, do we need to configure anything on the ServiceNow side to support this integration?

  • Question
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