visualize all records that have been approved or rejected through a delegation using a Report.

Hi All, Is it possible to visualize all records that have been approved or rejected through a delegation.Can we see the records(incident, Issue, Control Test, Remediation Tasks, etc ) as a report or something else.If yes, Could anyone let me know how...

• Question

is there's an existing widget that can be used that shows a specific form view??

Hi everyone,I’m working on a requirement where I need to display a specific form view using a widget. Before building something custom, I’d like to know:Is there an out-of-the-box widget that can render a form view for a specific record or table?If y...

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How to show one extra choice on request when I choose a CI on catalog form

Hello Team,My requirement is that when I choose 2 CIs ex - xyz, abc on catalog item it creates one request and this request item has one field called category which already has 2 choices I want one more choice to be display when CI is xyz, abc else i...

• Question

Form view on Platform analytics dashboard

Hi Guys, I want to add the RITM form view widget on platform analytics dashboard but is not able to add the widget or find the visualization type for this particular widget .. Anything would help Thanks

• Question

How the related search results works in the incident form.

• Question

Can't display this dashboard - Workspace

Dear community, I've a custom Workspace with a dashboard embedded in the homepage, which was working normally but without any modification from my side, is not displaying anymore. I'm getting this message now:  Although my configuration is the same a...

• Question

How to connect Terraform from ServiceNow

Hi Team i am trying to connect with ServiceNow instance with Terraform  but i have confused on some points. install CPG module in PDI instance. Install Terraform connector. login in azure portal and created window vm machine. on VM, I have installed ...

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• Cloud Provisioning and Governance

Want to add on hold state on project form or what is best practice to do this.

I have requirement where i want to configure on hold state on project form I want to know what is best practice to do this.

• Question

How to delete duplicate catalog item draft

Hi all, I need to delete duplicate catalog item draft. I need to only keep last created. There is one question 'Jira ID'  where I am getting unique value from Jira, Based on that question's value I have do the glide aggregate count. If the count is g...

• Question

Migrated dashboard : edit option

Hello team , I can see some of filter not migrated properly(compatability mode) ,I would like to make  changes in  that filter as per core UI dashboard , also from there I am not getting option to edit it .That dashboard is not available on Platform ...

• Question

Dynamic Attachment based on choices

Hello peopleI have a requirement to show 'Downloadable' template file under a field on a catalog form. The catch is, this file will change based on the selection or combination of selections made on two fields of type 'SelectBox'.Variable1 has 4 choi...

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• Configuration Management Database (CMDB)
• Service Catalog
• User Experience and Design

Now Assist Admin under the log able to see the provider as Azure open Ai chat.

We have disabled Azure open Ai from setting of Now Assist admin and enabled Now LLM from manage LLM settings .However we found that under the log list "sn_ais_assist_qna_log" we are still able to see the provider as Azure open Ai chat.Please  help me...

• Question

SNC CLI Error when deploying ui component (401 Unauthorized)

Hi, I recently set up my development environment for the development of a UI Component.I set up the profile and cloned an example project.When testing locally everything works fine, but I now want to set it up in an instance for further testing, but ...

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