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Show last 10 incidents with their assignment group members.

i need a help where i need to print last 10 incident along with the members as per their assignment group.

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Need 'script include' or 'Business Rule' to transfer TPRM IRQ question ref value to the TPRM DD

Need 'script include' or 'Business Rule' to transfer TPRM IRQ question reference value to the TPRM Due Diligence form Requirement : As part of Client requirement we have added a new Reference field in the TPRM- Third-party Risk Management application...

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How 30 Houseplants Led to a Global ServiceNow Community Garden

Welcome to 2026! After our holiday break, we started the year's first Second Breakfast livestream with a project that began during the early days of the pandemic: turning the Garden Now IoT project into a real community garden for ServiceNow fans ...

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How to apply company branding/template on email recommendation Now Assist skill

I would like to add a template/branding of the email recommendation that is inserted when you click replace, currently it clears the existing template branding and if I apply the template after inserting it clears the already existing text. Note: I d...

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How to Configure AWA for Incident and catalog task based on availability and capacity

Hello ServiceNow Community,I am seeking guidance on configuring Advanced Work Assignment (AWA) to automatically assign new incidents to agents within a specific assignment group based on their current workload. Specifically, I aim to:Identify active ...

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Relationship made on Sys_relationship not showing up when setting up a visualization

I am trying to set up a chart to show us the task SLAs for Ritms with tasks assigned to your groups (or selected groups).I have set up a Sys_relationship record which works in the related items lists from the task SLA (Task SLA.task = task.parent).Wh...

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Red Hat Compliance

I am getting missing cloud license type for red hat linux server and its showing non compliant no matter what i do.Any idea how to resolve it to improve the compliance?

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Is it possible to create a case of a specific case type via the Case API?

I have an integration that can create cases for customers based on events in an outside system. I'm currently using the Case api ( https://docs.servicenow.com/bundle/vancouver-api-reference/page/integrate/inbound-rest/concept/case-api.html )'s POST /...

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Integrating with Apple Business Manager for Device management

Hello, I am trying to integrate with Apple Business Manager to import mobile device data into the CMDB. The ABM API uses OAuth2 with JWT for authentication, and requires that the client assertion be signed with the ES256 algorithm. I followed this ...

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I have to set notification subject.

Hi, I have to set notification subject. I have created notification on approval table and have to set notification subject and I have created email script and in that I'm setting order guide field value. I have to set order guide field value in noti...

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How to show only active users on the "Edit" button under sysapproval_approver table ?

Good evening.!On the sc_task table, under "Approver" section, we have "Edit" button.Issue is, once you click on the button, the list search is showing both active and inactive users. My requirement is to only show active users. How can we achieve it?...

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Tags in Incident Record

Hi ServiceNow Community,I am facing an ITSM-based requirement and need help.Requirement:Whenever any change is made to an Incident record from the list view, the system should automatically create a new Problem record.Along with this, all tags that e...

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Issue with MCP–Figma Integration: UI Not Rendering as per Figma Design

Hi everyone,I’m working on a project where we’re using the MCP server and Build Agent to generate UI layouts in ServiceNow based on our Figma designs. However, after connecting MCP with Figma, the UI output produced in ServiceNow does not match the e...

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Move PTask created in the Problem Ticket to Work in Progress state

I want to move all the PTask created in the Problem Ticket to Work in Progress state once the Problem Ticket was approved by the Problem Approver - Fix in progress state.

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How can I send weekly scheduled reports to each assignment group DL(Email), ensuring that only their

Hi @Sagar Pagar I have a requirement to send weekly scheduled reports to each assignment group DL (Email), making sure that only their specific data is included. I tried your existing article , but it sends just one email to all DL addresses with a...

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