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Australia Release Preview The Developer Passport: Starting Now Pack your bags! We're headed for the Australia release. Join us for a week of live hands-on demos and real-time Q&A with ServiceNow Product Experts, prepping you for upcoming features. Click below to learn more! Learn more What`s New Popular Posts More The latest in Community Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron One Million Strong. And Just Getting Started. One Million Strong. And Just Getting Started. The ServiceNow Community has official... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by laurenmcman The Agenda: Developer Passport Starts Today! Australia release season is here, and we're kicking things off a little differently... Read More Posted by Victor Chen Activate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get Started To help you activate A... Read More Posted by laurenmcman Welcome to the Developer Passport: Australia Release Preview Introducing The Develo... Read More Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Tejas Adhalrao Specialist My ServiceNow Journey – Learning, Growing, and Becoming MVP 2026 My ServiceNow Superpow... Read More Prasanna_Patil Specialist Knowledge article migration from cherwell to servicenow Hello all, I want to migrate around 500 articles from ... Read More Juhi Poddar Specialist Juhi Poddar MVP 2026: My Community Power The ServiceNow Community has been an integral part of my professional journey. What... Read More Tejas Adhalrao Specialist Custom table not appearing in Transform Map Target Table (but another similar table does) Hi everyone,I’m facing... Read More Tejas Adhalrao Specialist Redirect users to Workspace based on role Hi,I have created a custom application and a custom Workspace.I want users with a s... Read More Its_Azar Specialist Stop Blaming Performance — Start Fixing Your Business Rules Let’s talk about somet... Read More Its_Azar Specialist now assist greyed out Im not able to interact with now assist, its greyed out    Read More Its_Azar Specialist Virtual agent chat to display agent topics Hi all, i have created an aagent in agent studio, and i want to use that in virtual... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online RSAC 2026 Hosted by Megan Le 23 Mar–26 Mar, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Go Live with Agentic AI - Activate Workflows for Your Organization (APAC) Hosted by Abigail Lavadia 23 Mar, 2026 09:00 PM PDT Event Details Online ServiceNow Exchange: Go Live with Agentic AI - Activate Workflows for Your Organization (EMEA) Hosted by ServiceNow 24 Mar, 2026 03:00 AM PDT Event Details Online Register Today for the NJ SNUG! Hosted by aditibansal2581 24 Mar, 2026 07:00 AM PDT Event Details Online Community as a Compass: Using Community as a Navigation Tool Hosted by jasminecole 24 Mar, 2026 08:00 AM PDT Event Details Online ServiceNow Meetup #9 in Poznań! - 24.03 Hosted by mgorzkowski 24 Mar, 2026 08:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Change the font on Project Status Report

Is it possible to change the font on Project Status Report in Project Workspace? The default Doc Template editor is quite limiting, but I was able to find the Document Template (sn_doc_page_template) with the JSON that is actually generating the repo...

  • Question

Contract Repository Best Practices

The Contract Repository in Contract Management Pro is the authoritative record for all executed contracts. For it to function correctly — delivering accurate search results, reliable reporting, and key lifecycle features like Amendments — two foundat...

  • Article

How do I modify a Project Template?

Once a Project Template is created, how do we edit that template?  Or do we have to create a new Project from the Template, edit the Project and save as a new template?

  • Question
  • Project Portfolio Management

Resolved! Tanium Push Integration with ServiceNow

Hi Community,  Has anyone integrated Tanium Push Integration into their instance where thier IP Address Access Control is blocking all IP ranges except for specific whitelisted IPs? We are trying to integrate Tanium but are unable to becuase I don't ...

  • Question

Flow designer vs Scheduled Job

What best-practice guidelines should be used to decide between Flow Designer and a scheduled job—such as transaction volume, payload size, event queue impact, or similar factors? Thanks

  • Question
  • Flow Designer

Claim Your Developer Passport Badge!

You Showed Up. Now Claim Your Badge.   Developer Passport week is officially underway, and if you're planning on tuning in, watching the streams, and leveling up on everything Australia has to offer, you've earned something for it.         Using the...

  • blog

How we can mass delete comments from records?

We recently bulk loaded comments on around 10000+ cases. Unfortunately the work notes as well got loaded as comments and now internal work notes are visible to the customer through portal. We are trying to delete all comments now. We removed the entr...

  • Question

Consumables catalog by stockroom/location

Hi community, I have a requirement for one of our customers and I had doubts about what actually is possible or not with the base tables. (So is my requirement actually achievable without HAM ?)  The requirement: Having a consumables catalog for mult...

  • Question

Knowledge API Query issues

Hi all, I have issues with the Knowledge API that do not render any results when using query. For example: When I use "https://instance.service-now.com/api/sn_km_api/knowledge/articles"  I get all the articles listed.When I use "https://instance.serv...

  • Question

how to restrict incident creation from calendar invites for DL

As of now we are creating an Incidents via Inbound action , but when there is a calendar invite , still it is creating Incident , How to restrict that ? I am not able to restrict subject , as it can be any   

  • Question

Addinga second email address for users to send emails to ServiceNow

I want to setup a second email for users to send emails to ServiceNow for a rollout we are doing. I have created the internal address and I've put a forward on to service-now.com and added an MX entry in SNow for it to point to my DEV instance but th...

  • Question

ATF Data Picker

Hi I created record on table pm_project_task with server script in ATF. Logs showed sys_id so i am sure it is created. However when I use Open an Existing Record I have :FAILURE: Failed to open the 'pm_program_task' form with id ''A sys_id was expect...

  • Question

On SOW, not able to see the change form.

We are not able to see the change form it should be like thisBut it is showing like this No matching resultsTry adjusting the filters or clear them to view all available templates.Why are we not able to see the forms what the reason behind for this?

  • Question
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