ServiceNow Community

Limit Quantity to 2 on the order guide for specific catalog item

Hi , I want to limit quantity to 2 on the order guide for specific catalog item. Thanks in Advance!Harika

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Imperva Integration

Has anyone successfully built a custom integration between Imperva and ServiceNow before? There is currently no plugin available for integrating these 2 tools so our developer is trying to get this working using a totally custom integration, using Ph...

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Application Vulnerability Response
Integrations
Security Operations
Vulnerability Response

Filter the category dropdown options based on the user logged in

Hi Team,I have record producer in HRSD application, where the sub-request field has 8 different drop-down options and these options should be visible based on the users role/access, this access should be checked on the "sn_hr_core_profile" table. So ...

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Retrieving relevant knowledge arcticle chunks using AI Search and Scripted REST API.

I recently started working on a project which requires external access to ServiceNow's AI Search feature. The goal here is to send a query to AI search using a scripted REST API and returning only the relevant chunks from the Knowledge base. Right no...

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Need help to enable automatic ticket refreshing within the Service Operations Workspace

Hi Community! Is there a method to enable automatic ticket refreshing within the Service Operations Workspace while actively on the page? Thanks

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ServiceNow flow designer shows "user name" in activitie instead of system []run as prop is :system]

hi @Ankur Bawiskar In ServiceNow flow designer activities logswe are able to see user name instead of system.Run as properties is set to system user.this is happening only for few RITMS and for maximum RITMS it shows system in activities.Kindly needs...

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Question

Hi I was wondering if the Integration Hub AD Spoke can be configured to work with ARS and if so how?

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Embed surveys in Microsoft Outlook

ServiceNow provides an easy way to send your survey to multiple people through email using the the Outlook Actionable Messages plugin. Users can answer the survey questions and submit the survey from the email client instead of opening the survey in ...

Article
Multiple Versions

DPR connection with ADO has certain issues

Hello All, We are trying to connect ServiceNow DPR with our ADO as per ServiceNow documentation. While doing so, the Tool Setup page stopped in configure webhook automatically page as in progress since yesterday as shown in below picture. But when I ...

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Data Visualizations - Columns don't update when clicking View All

I've created a Simple List in Data Visualizations and Saved it. After saving it, I edit it in Data Visualizations and add an additional column and Save the list again. After making the change, I click on View All and the change I made doesn't show ...

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Data Visualization

GlideSchedule isInSchedule not working

I'm using a client catalog script and and client callable script include to implement a requirement and avoid the selection of weekend days and holidays on a date time field on a catalog item.I'm using the glideSchedule isInSchedule method but I'm ge...

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How do I limit which HR Services that HR Agents can see on the case-creation-page in HR Agent Worksp

I would like to know how to limit which HR Services (in the same COE) are available to different HR Agents on the case-creation-page in the HR Agent Workspace.In the attached screenshot, I would like Agent 1 to see all 3: NLI, FFWO, General ER Case b...

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Why is the Catalog column empty in a RITM record even if I already set a Catalog in a catalog item

Hello devs,I configured the Catalog field on a catalog item and expected that when a request is submitted, the Catalog column (sc_catalog) on the corresponding Requested Item (sc_req_item) record would automatically populate based on that configurati...

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Regarding document id field

Hello,I have created a document id field for a table and i have created a dependent field and gave the attributes of the required tables which i want to populate.Now the tables are correctly showing up, but the table name is displayed by the backend ...

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Clone scoped app to different scope

Does servicenow has any option to clone the scoped app with different domain. As we tend to face this requirement more often, multiple clients will approve same application setup as POC, it would be good if we have option to copy or clone the applica...

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