ServiceNow Community

Stakeholders automatically getting added to Projects when Template is applied

Hi,In my SPM module in servicenow, when I am using the 'Apply Template' related link in the Project record , all the stakeholders that are in the Register for that partcular Portfolio mentioned in the project are getting added. However, this behaviou...

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Call Email client from UI Action

Hi,I have a requirement where I want to call an email client template through a UI Action. I have 2 email client templates on the same table. What I want to do is call one template from the OOB Functionality and the other using a UI Action.Now the is...

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December 2025 Store Release Deep Dive Blog - HRSD

This blog aims to be a deep dive blog on the features coming in HR Service Delivery space as of the December 2025 store release. Some of the features may have dependency on a family release. This will be called out in the feature section. Release b...

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Case and Knowledge Management
Employee Service Center
Enterprise Onboarding and Transitions
Human Resources Service Delivery

Prevent non-admin users from modifying, adding, or removing columns in the Default list view layout

Hello,We have a requirement to prevent non-administrator users from adding or removing columns in the default list layout across all tables.We attempted to address this using Before Business Rules on the sys_ui_list and sys_ui_list_element tables.Bus...

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Resolved! JDBC Step Missing in Flow Action

Hi All, I'm not finding the JDBC Step to create a Custom Flow action in ServiceNow to integrate with Oracle Data base for data fetch. Can anyone help me with the plugin ID that should be installed to have this option enabled during the Flow action c...

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Article description is not showing in search results and in article tile for custom template article

Hi All, I have issue with the articles that are created with Custom templates the Article description is not showing in search results and in article tile for other template articles the description is showing as expected.Where is the description fie...

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widget not showing all Pending action items

Hi Team,I noticed an issue with the Pending Actions – Tasks to be completed by others widget. Currently, it shows the following two items for CIR0*****2:Application Security Production Readiness ChecklistData Protection Production Readiness Checklist...

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Platform: Configuration Management Database (CMDB) || Knowledge & Troubleshooting Resources

I recommend bookmarking this article so that you are automatically notified by email when changes are made by me.If you miss any content, please leave it as a comment and I will add it to this article. For the similar topic of Common Service Data ...

Article
Data Foundations

How to transfer more than one asset in a transfer order line

I have a requirement to transfer more than 1 asset from stockroom A to stockroom B. But if i select Model first then it makes the Quantity Requested field read only and if i do vice versa i.e. i put Quantity requested 10 then i get an error and it se...

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Resolved! Send consolidated approval email for multiple demands/projects

Hello Team, We have received a recent requirement from our business users. Currently, they are managing the approval of multiple demands through an Excel sheet. They are now looking for a similar capability within ServiceNow, where the approver shoul...

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Splitting custom category table into 2 separate child tables

Dear community,i have the following requirement. Currently there is 1 custom table u_category. Which already contains data.I am extending this table to have child table u_category_1 with brand new data.+We would like to move existing data from paren...

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I need help to pass this stage

I can't locate user menu. Thanks

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Quick links in the employee center search results redirecting to "sn_ex_sp_quick_link" table backend

Hi All,I have configured quick links in search sources to get result in employee center when searched the quick links, but I'm facing a challenge if we click on the quick link result it is redirecting to "sn_ex_sp_quick_link" table from Employee cent...

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While transfer of my previous servicenow account with current organisation , I lost my certificate

please help to recover my CSA certificate which was tagged to my previous organisation email address

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Receiving an Alert level: critical. Invalid value on Update in the SOW workspace

Hello,I am encountering an issue when attempting to cancel an incident in the SOW (Service Operations Workspace) workspace. The error I receive is:"Invalid value on update"Context:I have a business rule in place that checks if the incident state is ...

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