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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Save $400 on your ticket to Knowledge + CreatorCon 2026 Save $400 on Your Knowledge + CreatorCon 2026 Ticket H... Read More Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by Kristy Merriam Shape What Comes Next: Take Our 2025 Community Survey! You’ve built this Community into something incredible.... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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Community activity

Integration using Service Connector Question

Hello all, We are going to work on an integration between two service-now instances, with SCTASK.And we are asked to use Service Connector to achieve this task. But until now, I have never been used Service Connector and hence not aware how this play...

  • Question

Resolved! Task has a word limit

While creating the task after phases in DPR templates, I noticed there's a word limit and no option to add the description either. Or is there a way to add the description of the tasks anywhere?

  • Question

Group by Execution date

Hi Team,I’m working on a Change Task Dashboard in new Platform Analytics team. Currently, I have several CTASKs scheduled for future dates, and I’d like to group them by execution date to display the number of CTASKs scheduled per day for the next we...

  • Question

Resolved! Assistance with HTML Variable Display

Hello,I need some help. The screenshot below shows an HTML variable embedded with a Change Request record. Is it possible to remove the manual text at the top and display only the link? This would make it look much cleaner. If there is another type o...

  • Question

Enabling GCP Discovery

Hi Team, While trying to create Cloud Discovery schedules for GCP, I cannot see Provider as Google. It only shows Azure, VMWare and AWS. I have installed the required plugins for Discovery and Service Mapping and have also installed SG connector for ...

  • Question

exam with pearson

When taking the test will I be able to mark a question for review and come back before I submit my test ? I know I could with web assessor I'm would like to know if it's the same with Pearson.

  • Question

Strange login behavior. Bug?

I have two accounts in our instance. Both accounts share the same email address but have different usernames. My non-admin one is provided through M365. So yesterday I logged into my non-admin account via SSO as I normally do. I use a private tab for...

  • Question

Identifier Rule allowing duplicates

Hi  ,I created one CI Class (extended from 'cmdb_ci'), in that created some attributes, created  one Identifier rule., in that rule I selected 2 fields ., and In Reconciliation Rule I selected source as IMPORT SET.I created some records through impor...

  • Question

redirect from service portal item

How to redirect customers from a service portal to another site? In CSM portal, when customer tries to open an item/record producer(ex: "Hardware Order"), instead of opening form, can we redirect to another site?How can this be achieved?

  • Question

adding tier 1 and tier 2

where do i add the tier 1 and 2 in servicenow HRSD so i can leverage OOB dashboardsis this done on Recrod producers or on assignment groups?

  • Question
  • Agent Workspace
  • UI Framework Next Experience

Resolved! Auto Closure of Change Requests

I am looking to implement a solution to Auto Close Change Requests that are older than 6months any help appreciated/

  • Question
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