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Community activity

on a reference field need to set user id along with name

i have a requirement where i need to set User ID along with name on reference field, working on catalog item we have a field requested for shown below , beside the name i want user id for that user , any solution will be appreciated!!! 

  • Question

Facing quite a number of issues with platform analytics

Hello Team, I have posted few questions earlier but had no luck receiving responses. I am working in Platform Anlytics for the first time and I am facing quite a number of challenges as listed below: 1) There is no option to turn-off totals in pivot ...

  • Question

How to request for a CMDB Certification voucher?

I have already completed CMDB Fundamentals on demand course like 6 months ago. In the meantime, Servicenow introduced a new Certified Implementation Specialist -Data Foundations (CMDB and CSDM) Exam. I have a partner account. Do you how to request fo...

  • Question

AI Agent Failure When Using Knowledge Graph in Developer Instance

We are currently developing and testing an AI Agent integrated with Knowledge Graph in our ServiceNow developer instance. While attempting to summarize incident data using the AI Agent, I consistently encounter the following error:"Sorry, there was a...

  • Question

change state of incident

 write a back ground script to set incident to resolve state while change priority to 5 to 4 and set assignment group to “network” in ServiceNow

  • Question

Not able to login my instance due to MFA

Hi Team, I am not able to login my PDI due to MFA.I have configured MFA in my old mobile which I lost hence not able to give MFA code while login to PDI. I need your help to setup MFA on my new mobile or please let me know how to disable MFA for my P...

  • Question

TPRM- Vendor Risk Scoring Calculation

Does anyone knwo how does the Vendor Risk Score works:Question 1: Does the third party risk area scores feed into third party components and then to third party risk score? or is it the other way round?Question 2: Is it possible for vendor risk score...

  • Question

Date Help !!

How can you configure a form field so that, no matter what a user tries—whether picking yesterday, tomorrow, or even a year back—the only value the system stubbornly accepts is today’s date, straight from the system clock?

  • Question

Calculate the percentage of each field

I need to calculate three fields and identify their respective percentage. Use Case: Three fields will be populated with integers. I need to sum the values together and output the percentage Input:OpEx Amount = 5000CapEx 1 Amount = 1000CapEx 2 Amount...

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