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3 weeks ago - edited 3 weeks ago
Hi Everyone,
The new release (July to September store) for ServiceNow Strategic Portfolio Management brings meaningful upgrades across AI, project execution, demand management, and governance. Here are the highlights worth knowing.
- MCP for SPM
SPM data now seamlessly now integrates where your teams already work — ask questions about your portfolio directly in AI clients like Claude or Copilot, with the same ServiceNow governance and audit trail enforced. No more tab-switching just to answer a status question. - Hybrid Project Management (PWS + CWM)
Project managers govern in Project Workspace while team members execute in Collaborative Work Management — and every update syncs automatically in real time. Both personas stay in their preferred environment without losing a single status update. - Demand Management Enhancements
Financial grids, AI summarization, duplicate detection, and a self-serve requester tracker are now all built into the demand workspace — giving every stakeholder from requester to portfolio manager the context they need without chasing anyone for updates. - RIDAC Improvements
Risks, issues, decisions, actions, and change requests each get their own tab with inline editing, and RIDAC visibility now extends across the full delivery hierarchy — from projects all the way to epics, features, and iterations. - Programs in SPW
Program Workbench users now get a direct entry point into Strategic Planning Workspace, with a portfolio plan auto-created for each existing program. Transition happens at your own pace, with no all-at-once migration required.
Please find the attached deck for more details.
Thank you!
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Thanks Vinitha. When did programs become legacy? Are we not supposed to use the pm_program table anymore? Is there any other guidance on this?
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Hi @Louis Savalli , That shouldn't have said legacy, apologies. I meant to say the pm_programs table is now available on SPW/PPW directly - please continue to use, but can be accessible on the workspace too. Thanks for pointing it out.
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@Vinitha Chukkala thanks so much for the deck and details. working on a customer to get the Demands migrated to next Exp, i have realized that just updating the Strategic Planning app to latest release does not help with Financials and Financial grids, the customer actually needs to upgrade it to Brazil to get the Demand Financials Grid like project workspace in Next Exp, is that a correct statement?
The idea is to provide them unified experience end to end in their intake lifecycle to promote adoption and not having to do things differently in Demand vs. Project and Epics etc.
Appreciate the help.
Nil
