ServiceNow Community

Work Items Not Displayed in Digital Product Release Module release

Hello,Objective:To connect Agile Development 2.0 with the Digital Product Release (DPR) module and ensure work items (stories, epics, etc.) are listed under product enhancements in the DPR release.Steps Taken:1. Created a product.2. Associated a plan...

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ServiceNow Exchange: [EMEA] App Engine Office Hours

Join open office hours for builders and developers of all skill levels to connect with the App Engine product team. Get your questions answered about custom application ideas and use cases. Receive guidance on getting started with your app and lea...

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Office Hours
Virtual

ServiceNow Exchange: Process Mining Office Hours

Process Mining experts, novices, and enthusiasts, this monthly opportunity is for you! Join this open forum to ask questions and get answers from ServiceNow as you start your process mining adventure. Learn more about Process Mining and check ou...

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Office Hours
Virtual

ServiceNow Exchange: [APAC] Now Assist for ITSM Office Hours

This interactive session is open to customers, sales teams, and account executives. It provides an opportunity for customers to ask questions, seek clarification, and get support on any issues related to using Now Assist for ITSM. Whether you're l...

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IT Service Management
Office Hours
Virtual

ServiceNow Exchange: [APAC] Digital End-User Experience (DEX) Office Hours

Join the DEX product team to get answers to your tough questions and learn from the questions of your peers. This session will be led by members of the DEX product management team and cover any DEX related questions. Questions for the presenters...

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IT Service Management
Office Hours
Virtual

ServiceNow Exchange: [AMS] Digital End-User Experience Office Hours

Join the DEX product team to get answers to your tough questions and learn from the questions of your peers. This session will be led by members of the DEX product management team and cover any DEX related questions. Questions for the presenters...

Event
IT Service Management
Office Hours
Virtual

ServiceNow Exchange: [EMEA] Digital End-User Experience Office Hours

Join the DEX product team to get answers to your tough questions and learn from the questions of your peers. This session will be led by members of the DEX product management team and cover any DEX related questions. Questions for the presenters...

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Role functionality

Hi community, I am looking for a reference to all roles in Servicenow and their function. I can see the description in the tool itself but I am looking for more detail as to what app the role gives access to and what permissions the role gives in eac...

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Asset Management

Holiday Schedules are not working correctly

Hi Team, in my instance holiday schedules are created for Finland Country, Holidays mentioned as 24th, 25th and 26th of December. below is my schedule: Now user has received an email on 26th saying your incident is breached. example: what needs to...

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for loop action + wait conditino

i have created multiple catalog tasks using for loop and the wait condition is off so that it would first create the catalog tasks and won't wait till the state is closed but after creating all the tasks at once i would like to wait for all the tasks...

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Resolved! Why am I getting a “Bad Request” error while using IntegrationHub to integrate Jira in my PDI?

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integration with external tool

Hi, We are trying to build an architecture solution on how to plan for integration with ServiceNow to an external data lake system. Its a unidirectional method(SNOW> External System) and they need data in any form on daily basis. Can anyone suggest ...

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SAM Pro integration with Procurement systems

I’m looking for documentation on SAM Pro integration with procurement systems. If you have worked on this or have any information, could you please share it? Thanks in advance!

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AUTOMATED TEST FRAMEWORK

Hi all,I am currently automating the Problem module, including its stages and associated tasks, using ATF. While executing the test, I am encountering the following error:“Failed to report client batch process. Test will time out.”This issue occurs i...

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Resolved! Catalog item variable set still showing after UI policy creation

I've created a variable set for fields that are only supposed to be visible for the various SC tasks of a catalog item. The set currently only has two fields. I've created a UI policy to hide the variable set, but those two fields are still visible w...

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