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watch, read, learn, earn your badge Celebrate Community Week with us Our week-long agenda is packed with hands-on learning, meaningful connections, and chances to earn badges that show off your skills. Start Your Adventure What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron The Community Week Agenda Breakdown! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by laurentapia #BuildWith is BACK! Here's your first look #BuildWith is BACK! Here's your first look For the fourth year in a row, #BuildWith... Read More Posted by jordancbaron Our first Community Week! Here's what you need to know! So... it's your first Community Week? Ours too! A Cele... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Building Secure and Scalable Custom Apps on ServiceNow 1. Security Starts Day One Treat security as a design ... Read More Hanna_G Specialist 🚀 Agile Card Labels: Automatically Reflect Story Status in the Agile Board In Agile development w... Read More Juhi Poddar Specialist Step-by-Step Guide to Contributing to Hacktoberfest Level 1 Code Snippets In this article, I’ll ... Read More Prasanna_Patil Specialist Groups, users, location creation using Service Bridge Hello All, Can some one confirm me if we can create Gr... Read More mayankkumar Specialist ServiceNow CSA Discounted Voucher Hello community,-------------------------------------------------------------------... Read More Ramya V Specialist Customizing Mobile Card Views with Mobile UI Rules in ServiceNow Customizing Mobile Car... Read More JessicaLanR Specialist Letters to a ServiceNow BPC: My Journey and Why I Wrote This Book When I first started a... Read More Its_Azar Specialist Role needed to call rest API I have a Record Producer in Service Portal. On change of a field, I call an endpoin... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online QLD ServiceNow Enthusiasts - November 2025 Hosted by HenryDo 4 Nov, 2025 12:00 AM PST Event Details Online Live on ServiceNow: [EMEA] Software Asset Management Office Hours Hosted by Lolita Honkpo 4 Nov, 2025 01:00 AM PST Event Details Online Live on ServiceNow: [EMEA] Enhancing Digital Workplace Experience with ServiceNow DEX Hosted by Lolita Honkpo 4 Nov, 2025 01:00 AM PST Event Details Online Live on ServiceNow: [EMEA] Enhancing Digital Workplace Experience with ServiceNow DEX Hosted by Lolita Honkpo 4 Nov, 2025 01:00 AM PST Event Details Online Live on ServiceNow: ITOM AIOPs Office Hours Hosted by Lolita Honkpo 4 Nov, 2025 08:00 AM PST Event Details Online Live on ServiceNow: Transforming Workplace Operations: Unlocking Lease Intelligence with LeaseCore Hosted by Lolita Honkpo 4 Nov, 2025 09:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Midserver down after zurich upgrade to patch3

We recently upgraded our instance from Xanadu Patch 10 to Zurich Patch 3, following which our MID Server (ID: c872d00bdb225380299fe1d3ca9619d6) has been consistently failing. Upon attempting to restart, the server comes online briefly (for about a mi...

  • Question

System created software model with No DMAP

ServiceNow Software Asset Management Professional (SAM Pro) relies on Discovery Maps (DMAPs) to link discovered software installations to normalized software models. These mappings are essential for accurate license reconciliation, compliance trackin...

  • Question

download ebook csa

Hi, How can you download an ebook for csa?Is there something similar I can download to study/revise on my phone offline?

  • Question

Resolved! Send notification at RITM level

I need to trigger a notification when a customer comments in a RITM particularly one that is pending approval.  Ideally it should send the notification to the 'Assigned to'  however we do not use 'assigned to' or 'assignment group' at the RITM level,...

  • Question

Database View not shown as a data source in Platform Analytics

Hello, I am having a hard time understanding why, even in Xanadu, the database view cannot be selected as a data source for a simple list. I have PDI which recognizes a test database view as a data source but in the other instance I have it does not ...

  • Question

Error installing MID server: KB1702427

Hi, I'm installing a MID server and I've got the error below:   I've been searching everywhere for the KB1702427, but I can't find it. I've tried checking the log to see what's going on, but the installer didn't leave any log files. It's strange, bec...

  • Question

Resolved! clarification csa exam voucher claimed

Hi, I claimed a voucher today for the CSA exam. I understand that after November 17, the online exam will be administered through Pearson VUE instead of Webassessor. Could you please clarify whether my voucher will still be valid for use after Novemb...

  • Question

Task: Create iTunes Process Classifier

Hello Folks, I have followed all the instructions for the task but running the discovery , throwing error as per the attached snap and couldn't create itunes application ci as well as it is not visible on the running processes, is this issue related ...

  • Question

CMDB CI life cycle and how it works

Hello All, Could you please share the reference document or link on CMDB CI life cycle and how it works. Regards,Chandrakumara BS#cmdb #cilifecycle

  • Question

Viewing Policy Exceptions in CMDB

Hi All, A colleague of mine managing the CMDB asked if there's a way to see all Policy Exceptions based for Servers, Business Applications, and Applications.  Without creating a report based on Entity Classes, is there a way for him to find out from ...

  • Question

Visibilty of records based in group membership

Hello community experts,I have a question. So here it goes, I have a case table with multiple cases, Now I want members from assignment group with prefix "LEGAL" should be able to see the cases that belong to their service 'service  = Legal request' ...

  • Question
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Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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