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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by Kristy Merriam Shape What Comes Next: Take Our 2025 Community Survey! You’ve built this Community into something incredible.... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Ramya V Specialist Creating Tasks from Calendar Interactions in FSM Dispatcher Workspace This article explains ... Read More Its_Azar Specialist Just-In-Time (JIT) Role Provisioning in ServiceNow — A Smarter Alternative to Permanent Access This article explains ... Read More prerna_sh Specialist Smart Lead Routing Assistant: Built with ServiceNow Build Agent || #BuildWithBuildAgent Challenge This article explains ... Read More mayankkumar Specialist "SkillMatrix AI" - Built with ServiceNow Build Agent #BuildWithBuildAgent Challenge As part of the #BuildW... Read More Its_Azar Specialist How I Built a Fully functional Custom application Using ServiceNow Build Agent in Just 6 Prompts As part of the #BuildW... Read More Anil Nemmikanti Specialist Record is being aborted on update but there is no abort BR on the same table. How it is possible? As part of the #BuildW... Read More shreedevin Specialist Building “Simply Thriftify” with Build Agent . My Journey in the #BuildWithBuildAgent Challenge As part of the #BuildW... Read More Its_Azar Specialist Top 10 ServiceNow Tables Every Developer Should Know 1. sys_user – The Users Table This table stores all us... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: [EMEA] App Engine Office Hours Hosted by Lolita Honkpo 26 Nov, 2025 01:00 AM PST Event Details Online Register today for the 5th annual Holiday SNUG virtual event! Hosted by tracyo_brien 26 Nov–16 Dec, 2025 08:00 AM PST Event Details Online Live on ServiceNow: [APAC] Digital End-User Experience (DEX) Office Hours Hosted by Lolita Honkpo 26 Nov, 2025 07:30 PM PST Event Details Online Live on ServiceNow: [APAC] Digital End-User Experience (DEX) Office Hours Hosted by Lolita Honkpo 26 Nov, 2025 07:30 PM PST Event Details Online ServiceNow Canberra End of Year SNUG Hosted by Dan Nitschke 26 Nov, 2025 08:00 PM PST Event Details Online Live on ServiceNow: [APAC] Now Assist for ITSM Office Hours Hosted by Lolita Honkpo 26 Nov, 2025 10:30 PM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Agent Assist: How to edit the "Attach" button

 Hi everyone,I have some questions regarding the "Attach" button functionality in the Agent Assist's Related Search Results card. Currently, when agents are working on a ticket and attempt to attach a knowledge article via Agent Assist, the form is a...

  • Question

User Criteria for Catalog item not working

Hi All,I have a custom field named Responsible branch office in User table.I only want to show the catalogs related with that branch to the user.I used below user criteria script but its not working.answer = checkCondition();function checkCondition(c...

  • Question

Advance feature is not available in the Workspace View Rule

Hi, I tried creating a workspace view rule for Entity record in Compliance Workspace. The goal is to check if current logged in user is a member of a certain group. But advance checkbox is not available in the workspace view rule. Any solution or wor...

  • Question

Service portal Defer Loading

The ServiceNow Zurich release introduces a powerful enhancement for optimizing Service Portal load times.With the new configuration options available in the Page Designer, you can now control when specific widgets load on a page. This allows for smar...

  • Question

Not able to add user in the HR Group through Flow

Hi Team,I’m facing an issue while adding a user to one of the HR groups through Flow Designer.In the flow, I am trying to add a user to the IGA group, which is an HR group. However, I’m consistently getting an error during this step.Sometimes Flow De...

  • Question

Needs to automate ATF for Creation of HR case from sn_hr_core_case_creation

Hi,I am using Automated Test Framework to create tests for HR. The 'Open a New Form' Test Step points to a table, and i can select sn_hr_core_case - this creates a Core case.However, now we use the newer Create new case option - sn_hr_core_case_creat...

  • Question

Article : ServiceNow Clone Made Easy – A Practical Step-by-Step Guide

Hello All,This is Shashank Jain. I have performed cloning for 3–4 different projects in my organization, and based on that experience, I decided to share an article to help others better understand the cloning process in ServiceNow. In this post, we ...

  • Question
  • Clone
  • Clone profile
  • Clone request
  • Cloning
  • Cloning Issue
  • Preservers and Exclusions

Full outer join

i want to create a list report in servicenow Table 1: cmdb_sam_sw_installFilter: Display name = Adobe Systems Creative CloudColumns to display in report: 1. Display name2. Assigned to3. Last Used Table 2: samp_sw_subscriptionFilter: Display name = Ad...

  • Question

How to hide a mandatory field using catalog client script?

Hi All,I've written a onChange catalog client script on Subcategory field. whenever a specific subcategory is selected then the description field should be visible and should become mandatory. After Subcategory value changes back to --None-- the desc...

  • Question

How to make a Subcategory dependent on a category in catalog item?

Hi All,we have Category and Subcategory variables, Select Box type variables in catalog item. I want to make a subcategories choices dependent on category choices. How do I achieve this? Please refer below screenshots.         

  • Question
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