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watch, read, learn, earn your badge Celebrate Community Week with us Our week-long agenda is packed with hands-on learning, meaningful connections, and chances to earn badges that show off your skills. Start Your Adventure What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron The Community Week Agenda Breakdown! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by laurentapia #BuildWith is BACK! Here's your first look #BuildWith is BACK! Here's your first look For the fourth year in a row, #BuildWith... Read More Posted by jordancbaron Our first Community Week! Here's what you need to know! So... it's your first Community Week? Ours too! A Cele... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Understanding Time-Limited Roles in ServiceNow Giving permanent roles for short-term tasks increases security risk and leads to ro... Read More Its_Azar Specialist Building Secure and Scalable Custom Apps on ServiceNow 1. Security Starts Day One Treat security as a design ... Read More Hanna_G Specialist 🚀 Agile Card Labels: Automatically Reflect Story Status in the Agile Board In Agile development w... Read More Juhi Poddar Specialist Step-by-Step Guide to Contributing to Hacktoberfest Level 1 Code Snippets In this article, I’ll ... Read More Prasanna_Patil Specialist Groups, users, location creation using Service Bridge Hello All, Can some one confirm me if we can create Gr... Read More mayankkumar Specialist ServiceNow CSA Discounted Voucher Hello community,-------------------------------------------------------------------... Read More Ramya V Specialist Customizing Mobile Card Views with Mobile UI Rules in ServiceNow Customizing Mobile Car... Read More JessicaLanR Specialist Letters to a ServiceNow BPC: My Journey and Why I Wrote This Book When I first started a... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: [APAC] Unlocking Agentic AI with Impact Accelerators Hosted by Lolita Honkpo 4 Nov–5 Nov, 2025 11:30 PM PST Event Details Online Mastering IT Investment Management Workshop Hosted by Mayleen Fitzcha 5 Nov, 2025 06:00 AM PST Event Details Online Northern Alberta SNUG and pre-SNUG Workshop Hosted by Brandie 5 Nov, 2025 07:00 AM PST Event Details Online Webinar Series: CRM for the AI Era - Episode 3 - Turn the last mile into a first visit fix Hosted by Maria Reyes 5 Nov–30 Nov, 2025 08:00 AM PST Event Details Online Live on ServiceNow: Accelerate Prisma SASE Deployments with the Certified ServiceNow App Hosted by Lolita Honkpo 5 Nov, 2025 08:00 AM PST Event Details Online Live on ServiceNow: AIOps Power Hour: Building Custom Agentic Workflows for AIOps Hosted by Lolita Honkpo 5 Nov, 2025 09:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Add New button from reference field in CSM/FSM Workspace

Hi all, Is there a way to add a new button to the popup modal for reference fields in the CSM/FSM configurable workspace?The specific requirement is to be able to create a new contact and associate it to the case without navigating away from the case...

  • Question

Employee Journey Management - COnfiguring Onboarding journey

Hi all, I'm working on implementing Onboarding Journey for our new hires. But I've a big question in design.How can we start a onboarding journey for candidates (who have not joined the company yet)Because ideally their HR Profiles are created only 2...

  • Question
  • Human Resources Service Delivery

#BuildWith is BACK! Here's your first look

  #BuildWith is BACK! Here's your first look   For the fourth year in a row, #BuildWith is back, and this time, we’re excited to see what you’ll create with ServiceNow Build Agent! Here’s your first look at what’s ahead. The full challenge guide, su...

  • blog

CSA additional resources

Hi there!System Admin in the making. Which additional resources would you recommend for the CSA exam. Already taking the SNAF + reading the e-book. Even following Knewget in youtube, which is really helpful to grasp concepts. Do you know any other re...

  • Question

group alerts if there are 3 alerts if not dont group them

requirement is if 3 alerts is created in servicenow , group them which is working but now what is happening is 3 alerts are created but this rule is not matching and showing some different rule in activites under work notes ,some other rule is taking...

  • Question

Timeout settings

Hi I am working with a company that insists on havinga  timeout set at 15 minutes. We are having an issue with sessions timeing out in the middle of typing. I had one today in the middle of working on a flow in dev.We are on Yokohama and I have logge...

  • Question

SSH Credential Requirements for Network Gear

Hello,  For Unix machines, I see that root permissions are a requirement for privileged commands during the Discovery process.   However, our company has some red tape around root privilege for SSH authentication company-wide.  I am curious and have ...

  • Question

flow designer - connect 2 tables

Hi,when a new sc_task created with the assignment group as 'aks' and short description 'abc' creted, the flow designer should trigger. There is a table named sc_req_item were there is a field named termination_username. This field value is required f...

  • Question

Step by Step setup for Network Discovery

Hi all, I’ve been tasked with implementing Network Discovery within our infrastructure, specifically for the following types of devices:Load BalancerIP SwitchIP RouterIP FirewallWireless Access PointI’m looking for a step-by-step guide to help set up...

  • Question
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Announcements

Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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