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16 hours ago
My PDI does not display the "NEW" button in my COMPLIANCE under Class Manager. I am only able to create a new certification filter, certification template and audit in the COMPLIANCE module.
I want the NEW button to be visible so that I can create certification filters, templates, and audits directly inside the CI Class manager.
Thanks.
Solved! Go to Solution.
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15 hours ago
We can’t add a new button here—this is my PDI. It’s not a native form, and adding a new button here would create significant technical debt, which isn’t recommended. What is the user use case?
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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15 hours ago
We can’t add a new button here—this is my PDI. It’s not a native form, and adding a new button here would create significant technical debt, which isn’t recommended. What is the user use case?
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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15 hours ago
Thank you for your response, Dr Atul.
I was going through the Now Learning course; the instance used for the DEMO has the "NEW" button.
I was thinking that I missed out on CMDB properties that ought to have been checked.
Your CIS Data Foundation course video is really helpful; I am still on it.
Thank you, Dr!
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15 hours ago
Thanks mate for the kind words—keep learning!
Also, can you please check whether you have the eCMDB role? That role is required to work on CMDB classes.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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