Call for Customer Speakers & Venue - Alabama SNUG!

[abannar]

Excited to announce that we are planning our next IN-PERSON SNUG for Alabama! 

I am posting a call for CUSTOMER SPEAKERS & LOCATION for the next Alabama SNUG targeted to take place in August. Presentation time is 30-40 minutes. 

In addition to speakers, if there is a specific topic you are interested in hearing about, let us know! As we work to build the agenda, we want to know what is important to you and your organization. Customers that are interested in presenting or has a topic request please reach out to me via my email, abby.bannar@servicenow.com. I would be happy to further discuss this opportunity or answer any questions.

If you would like to show off your awesome office and would like to host the SNUG at your business location please reach out to me and let me know. (Space for ~100 is needed and I can provide additional details of requirements)

Thanks and hope to see all our Alabama customers there!!

[CAChappell]

We have been successful at implementing self-service through incident and knowledge.  We have been able to prevent support calls through these processes.  I could talk about that if there is any interest.

[CAChappell]

We have been successful in preventing a lot of service desk calls by implementing self-service incident processes and knowledge campaigns.  If there is any interest on this topic, I would be happy to pull something together.

[Jason Johnston]

Hey everyone! I'm the platform owner at Northwestern Mutual and I would be happy to speak about our operating model, our upgrade strategy, how we utilize impact, best practices from a development perspective via Bravium BPE, and other topics. Where is the SNUG going to occur?